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All reviews executive floor the river free shuttle city hall tour group subway station top floor large bathroom within walking distance breakfast buffet coffee table bit dated bell staff non smoking room comfortable rooms corner room concierge desk
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Reviewed May 4, 2019

A large group stayed here for a week in cherry blossom time. Quite simply it is an excellent hotel, quiet, welcoming with friendly staff and great breakfasts especially on the upper floor where you benefit too from great views. You can walk to many downtown locations and the subway is directly on hand.

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2019

We would definitely recommend this hotel for visit to this area. The staff were friendly, were easy to communicate with and the rooms were excellent.

We were in this area on a pleasure trip and returning to this hotel after a busy day of touring was a real pleasure. The room was nicely furnished with comfortable beds, spacious bathroom and high quality linens.

Date of stay: May 2019
Thank Diana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2019

Enjoyed the hotel due to great staff and location. Housekeeping is great and there are always cabs. On a very busy weekend, got in our room quickly which we greatly appreciated and the front desk, reservations, concierge are terrific.

Rooms are in need renovation and better design. In our corner room, there are not enough power plugs to charge a mobile phone and iPad and couldn’t find power on one side of the bed. Called housekeeping for a long power cord which they supplied and had to string across from TV which is not particularly safe. One side of the bed doesn’t have a night table and little room to comfortably move around the bed so it’s awkward at best.

Shower and bathroom are great as are the touches like bottled water and kettle.
I would stay here again and for as much time as we were in the room, it was fine and the location is great.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank kgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2019 via mobile

Enjoyed staying 3 nights in this hotel as part of a group tour on Inside Japan. Good location close to the river with easy access walking to the city and shopping mall. Plenty of eating places nearby with a wide range of food

Date of stay: March 2019
Trip type: Traveled as a couple
Thank Goldenoldies8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2019

Staying at the Kyoto Hotel Okura from 3/17-21, 2019. This hotel really presented itself a A+ quality starting from the doorman, reception, concierge, bell captain, room cleaning, etc.

I can only say the performances of the hotel staff all exceeded my expectations...the kind of Japanese elegant services which you don't easily feel nowadays.

The hotel rooms is quite spacious and also provide wonderful views of the city or river. Very easy access to lots of nearby commercial districts.

Therefore, I highly recommend Kyoto Hotel Okura to anyone interested in enjoying Japanese high-class hospitality !

京都大倉真的是間高水準的酒店,從一下車的大門迎接開始,check-in,到各種問題的諮詢,房間整理,一切都井然有序,保存了日本過去的服務與精緻程度!!

走在酒店的大廳裡,處處都有微笑的酒店人員,讓你有賓至如歸的感覺。

真的很推薦給想要享受日式有禮服務的人!!

Date of stay: March 2019
Thank Wu Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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