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All reviews conference center subway station beautiful hotel breakfast buffet rooms are large attending a conference internet access conference room cab ride sitting area circular design choice of restaurants central courtyard hotel entrance short walk by foot the hustle and bustle
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Reviewed May 27, 2019

My husband and I spent 2 nights here and were slightly disappointed with how far it was from the centre of Kyoto - about a 20 minutes drive. However, the hotel itself was pleasant. It has a large car park (as it caters for large conferences), there are some small restaurants close by (within walking distance) and others only a 5 minute drive away. The hotel itself has a small cafe but there wasn't a lot on offer in the evening. There is a beautiful lake close by for those interested in doing a morning or afternoon walk. The hotel has a lovely gift shop, which is well stocked. We had a large room with good amenities. The beds were comfortable, bathroom was fine and towels were a good size. Unfortunately we did not have a good view of anything. The hotel has a pleasant bar. For breakfast, we opted to eat in the smaller restaurant on the ground floor - buffet style with a mixture of Japanese but mainly Western food. We found it was quiet and the staff were delightful. There was another restaurant available down on the lower level, which we heard was larger and had more variety of food.
The lobby area is lovely and the staff could speak good English.
It is a lovely hotel but consider the location especially if you are relying upon trains.

Room tip: choose one closer to the lifts. Some rooms are quite a walk from the lifts.
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2019

Large spacious very comfortable rooms overlooking parkland/conference centre.Ideal if attending a conference.
Located out of the city, near a station.
Breakfast was buffet and there was a good choice of Asian and Western food.

Date of stay: May 2019
Thank inja48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2019

This hotel was very far from city centre , there was nothing wrong but nothing particularly stood out either . It just seemed very average, staff and rooms.
One plus was a very good buffet dinner in the hotel one evening.

Date of stay: May 2019
1  Thank jcat10v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2019

We arrived here very hungry. After unpacking, we met and went to the downtown area that had been recommended to us by the hotel. One of the hotel's restaurant's was closed. The search for an open business proved futile so we came back to the hotel. One restaurant had run out of panini preparations! Since no one was in that restaurant we went to the bar where they were supposed to have bar bites. Okay we were American and it was the end of our trip and we were craving chicken or beef. Well, the chicken ran out with only a few of our group getting it. No beef. A measlely cheese platter was all that I could manage. Then another group came into the bar and it was about 25 people looking for food! Ii went to the desk and asked them to send in another person to serve the group as there was ony a bartender and waiter. The waiter was as slow as they come and only took one order at a time! The extra person that came was in charge of checking everyone out. You had to use your credit card instead of being able to bill your room. I am not sure if we got different treatment than others but our group and the adjoining group from the Netherlands were not happy campers.. For a high rated hotel, they need to totally fix up their food service! tip: bring in some food before you arrive if you arrive late!!!

Date of stay: March 2019
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank 561junek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2019 via mobile

The rooms on 24 th floor Are fantastic and really love the view! Breakfast really needs
improvement and esp the quality ! Also body lotion should be kept in bathroom accessories.also can't understand the rod behind the inner door of the room

Date of stay: April 2019
Trip type: Traveled as a couple
Thank Radhika1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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