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“Even better than the first time round”
other travelers have booked this property
Relax and unwind
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Relax and unwind
Hot tub at night..... jack and jill shower room
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Excellent
46 reviews
Relax and unwind
Hot tub at night.....
jack and jill shower room
plenty of towels for enjoying the hot tub
A warm welcome from serendipity
South facing sunken hot tub with umberella for all year round use
A personal welcome
Comfortable seating in the sitting room area
a warm welcome greets all our guests with a welcome hamper for your arrival
Fully equips kitchen
Twin bedroom, simple and sophisticated with 300 thread count bed linen....
The serendipity personal touch in all rooms
Crisp bedlinen with 350 thread count linen
Plenty of storage in the bedroom
Outdoor seating with patio heater
Soft mood lighting in the bedrooms
Our view from the decking
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Overview
Caravan/mobile home -
2 Bedrooms, 1 Bathroom, Sleeps 6
Sutton on the Forest, North Yorkshire, England

Reviews from our community

Excellent - based on 46 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Joanna C
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Even better than the first time round”
Reviewed January 11, 2017 for a stay in September 2016

This is a brilliant find and i did not think it possible but it was even better than the first time. Rachael had thought of everything and there were some new additions which were an absolute treat. This caravan is decorated to the highest quality and is very lovingly cared for.
I had taken my niece and there was even a surprise for her on arrival which meant the absolute world to her.

I would not hesitate to recommend staying here as there is nothing ever to much trouble for Rachael she is an absolute delight.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 11, 2017
Well thank you for such a lovely review it's nice that our returning guests see the little changes we keep making, I'm so glad lexi enjoyed her stay and thank you for the picture you sent me of lexi when she arrived it's lovely to see people enjoying serendipity as much as I do, we have made more changes since your last visit which I'm sure you will enjoy when you come back for your third visit ! thank you again for taking the time to write a review and see you soon xxx rachael xx
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
halfway39
Andover, Hampshire
Level 5 Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Fabulous holiday rental with added extras”
Reviewed December 27, 2016 for a stay in December 2016

What a fabulous holiday home with lots of extras. Rachael was lovely to deal with prior to our stay and answered emails and questions very quickly. We arrived on 22nd December, opened the home door to a beautiful Christmas feeling. Christmas tree lights flashing, Christmas music playing, lots of lovely goodies - chocolate, candles, Kir Royale, Betty's mince pies and goodies and the essential foodie bits to start us off - milk, fruit juice, bread, butter, jam, tea, sugar, coffee etc. Lots of deluxe added extras - sky tv, coffee machine, wii and other games consoles (if that's your thing!) The bed linen was all good quality as were the plentiful supply of towels. Little extras like hand cream by the sinks added to the quality of our stay - it was just like a 5 star hotel without the intrusive staff!!! The hot tub was fabulous - wether during the day or the evening. So relaxing after a day running around York and seeing the sites.
All in all a fab first Christmas as Mr and Mrs. We would highly recommend the holiday home to anyone wanting to visit nearby York. The park and ride was so easy and only a short drive from the holiday home.
Thank you Rachael.
Don't forget to recommend people to our holiday home who are looking for the same high standards in the New Forest! (Unfortunately without the hot tub!)

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 27, 2016
Thank you both so much for such a lovely review I'm glad you enjoyed your stay in both serendipity and York, it was a double pressure at our end our first Christmas guest in serendipity also celebrating your first Christmas as mr & mrs, I'm pleased we got it right and hope your first Christmas will always be a memorable one, I look forward to coming to stay in your place it looks equally lovely Rachael xx
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hull
Reviewed October 16, 2016 for a stay in October 2016

Traveling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Oct 16, 2016
Wine is an essential item with the hot tub !! Well that's my story and I'm sticking to it ! Glad you all enjoyed your stay see you again Rachael X
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
didiCumbr...
cumbria
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great place to stay”
Reviewed October 16, 2016 for a stay in October 2016

Our friend Lisa booked this accommodation for us in our group we had 4 adults and a 2yr old. What a fantastic place to stay caravan was very clean and rachael had thought of everything you would need for your stay even for the 2yr old. The Welcome basket was a great touch everything you need to get started for your stay. Beds very comfortable. Hot tub was great. Would Highly recommend to family and friends shame it was only for 2 nights will definitely be back thanks Diane Kevin and Ryan x

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 16, 2016
Thank you for your lovely comments I have tried to think of all eventualities so everyone of all ages are happy glad you enjoyed your stay look forward to seeing you again Rachael x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Global667...
1 review
“Excellent holiday accommodation”
Reviewed September 15, 2016 for a stay in August 2016

Serendipity is a wonderful holiday home - from the actual location on the site to all the finishing touches and attention to detail inside. The hot tub was a particular favourite with the children and my son was so happy to see the XBox and accompanying games cupboard with every XBox game in it that's ever been released! Rachel is lovely and so helpful. HIghly recommended :)

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 16, 2016
Thank you for your lovely review glad you enjoyed your stay I know you had lots of things planned but ended up staying on the patio ! ! Next time !! See you all again Rachael x
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JTOx2016
Oxford, United Kingdom
1 review
“Best self catering facilities ever!”
Reviewed September 5, 2016 for a stay in September 2016

We stayed for a long weekend and it was fab! We have had lots of self catering holidays but what the owner provides is above and beyond. Bed linen, towels and a more than generous welcome pack. The hot tub was great and the caravan was packed with things for the kids to do on a rainy day, video games, DVD's. The site is nice and the kids loved the park and feeding the ducks on the lake. Would highly recommend.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Everything
Liked least: Nothing
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 6, 2016
Wow now that's a headline ! Thank you xx I say it time and again I really do appreciate all the bookings we get from our guests and if I can do anything to make their stay memorable I will. The little touches are personal to all our guests as often guests are celebrating events or birthdays it's so nice to make serendipity personal to everyone. Ps thanks for the comment in the book about the coffee machine but he still didn't drink enough !! See you again Rachael xx
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caroline...
Kingston-upon-Hull, United Kingdom
1 review
“Home from home for all the family”
Reviewed September 5, 2016 for a stay in August 2016

We stayed over August Bank Holiday weekend and the location of the caravan ensured we enjoyed a tranquil break. There is good facilities on the site, but we enjoyed what was provided with the caravan the most. The hot tub is excellent and there was more towels than anyone could use provided. It's not often we can impress our teenage son, but he was trilled with the variety of games provided for the X box one, but we all felt it was very homely with board games, dvds, books etc. The caravan has it's own Wi-Fi that was superior to that provided by the site. A lot of effort has been put in by the owners to ensure luxury accommodation, from small details like providing toilet rolls, to quality Dorma bedding. The welcome pack was amazing and so much was provided, you could have packed as if you were going to a hotel with just your clothes and personal toiletries. You are very close to Clifton Moor retail and leisure park that has a wide variety of restaurants if you didn't want to venture into York itself. We have already recommended this accommodation to friends.

Traveling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 6, 2016
Thank you so much for your review I'm so glad you enjoyed staying in serendipity. I have put a lot of time and effort to ensure my guests feel welcome it's important that details such as bedding and towels are not overlooked money is very hard earned so when my guests stay in serendipity I want them to feel they have great value for money. Thank you for mentioning the wifi the goose wood wifi really doesn't work down our end of the park as they are in a transitional stage of upgraded so we put our own one in so our guests can use it also it's a lot safer as its only available to serendipity guests. Hope to see you all again. Rachael. X
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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