While visiting the Hubbards area with my husband we drove past the Trellis Cafe and decided to stop in for lunch. It was a beautiful day so we sat outside on the verandah to enjoy the sun. It is a cute little cafe located along a busy road in the heart of Hubbards. The decor is a bit dated but the atmosphere is comfortable. We had a nice server from Australia and our food and drinks arrived within good time. We both enjoyed our lunches despite an error in my husband's order (he ate it anyway and didn't mention the mix-up to the staff) and the fact that we found the prices to be quite steep. A half sandwich and a mug of soup for $20 seems quite pricy even by our Western Canada standards. What was ridiculous was charging $3.00 for a can of President's Choice club soda. I can understand paying $3.00 for a bottle of Perrier or San Pellgrino, but PC brand club soda? A very steep mark-up when you can buy a whole case at Super Store for $3.99.
Despite the high prices we decided to return today with my parents as the food was so tasty. Unfortunately we did not have the same experience as yesterday. Our server today seemed to be having a bad day or was clearly not impressed with her job. She did not smile or seem interested in serving us. She was almost rude and I was really disappointed with our experience. She took our orders without a word and when our food arrived she did not check in on us to see if we were enjoying our meals-there was another mistake with my husbands order and we decided to flag someone down this time. There was no offer to re-fill our waters or to see if we would be interested in any dessert (the desert was delicious on our previous visit and we would have ordered it again). For a restaurant that claims to be a winner of the 2012 Taste of Nova Scotia I would highly recommend that you ensure you have kind, friendly staff and that you get the orders right. Even if the food is delicious, poor staff will leave a bad taste in your customer's mouths.
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