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“Wost customers service”
Review of Dauphinee Inn

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Dauphinee Inn
Ranked #2 of 3 Hubbards B&B and Inns
Fredericton, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Wost customers service”
Reviewed August 6, 2013

Let me tell you about my stay at the Dauphinee inn.

We arrived tired from our long journey and entered the front door. Not a soul to be found. We shouted for a while but nothing. Eventually someone came up and rudely told us we had to go to the restaurant to check in. We were pointed to a hand scribbled sign on the side of the building. Downstairs at the restaurant we found less help. Staff were incredibly rude and snarky, didn't know where reservations were written down (not sure how this is possible). The paperwork I was told to fill out ( after a ten minute search for a pen), was full of information I'd already given and would not have been necessary with an ounce of organization.

We were finally led to our room. The room smelled of dampness. Our one window was covered in mould so bad we could barely see out. The other window in our room was directly onto the "bar" deck and thus we had people sitting in front of our window. The shutters on the window were covered in mould (which were on the inside of the room). We also had the pleasure of live music blaring directly into our room. The bathroom sink was covered in purple stuff ( possibly mould?).

I've stayed in bed and breakfasts all around the world and have never been treated so poorly, with such little respect and also paid so much. They think Just because they have a prime location they can forego basic customer care.

Do not stay here, B and B choice in hubbards is small, but get a cabin instead, trust me. I saw these reviews before I went and thought, how bad could it be? These are people who just aren't used to B and Bs. No, just don't stay here.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ben W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Montague, Prince Edward Island, Canada
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 29, 2013

We recently stayed at the Inn to attend a wedding in the area. The location of the Inn is so pretty sitting right on the cove, and it has a lovely deck overlooking the water. The room we stayed in was the Shankel and it was nicely appointed with period furnishings. Bed was high, but very comfy. It was a hot humid weekend, so we found it quite warm for sleeping, even with the windows open. The staff was friendly and helpful in helping to get us settled and answering our questions about the area. We have stayed in B & B's many times and have learned what to expect, as they are fairly expensive to stay in. Upon arrival, there was noone at the Inn entrance or front desk to greet visitors and we had to roam thru the Inn to find them, which we found a bit off putting. Also the breakfast the next morning was serve yourself and only consisted of cold cereal, yougert, coffee, juice or English muffins. However overall I would stay here again.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myrna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dartmouth, Canada
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 22, 2012

We had a great stay at the Inn, it was a hot, sunny day in July. The restaurant was under renovation, so we brought our own wine and had apps on the deck. The deck is beeeeautiful and has a lovely view of Hubbards Cove. We went to the Shore Club for dinner and it was just a short walk away. Perfect!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed August 12, 2012 via mobile

Stayed for a wedding, will not go back! To some it up it was unfriendly, unorganized, falling apart (the patio furniture they did manage to have on the deck was mostly broken, as in could not be used). The service in the restaurant was pitiful and the food barely passable. The innkeeper seemed genuinely put out when we arrived and slightly annoyed that he had to check us in.

Stayed August 2012, traveled with friends
Helpful?
Thank Leanne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hubbards hotels

Toronto, Canada
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 6, 2012

There was no separate listing on Trip Advisor for the restaurant attached to this Inn, so my review will go here. The Dauphinee Inn restaurant in short is terrible. Like other restaurants I have reviewed on the shores of Nova Scotia, it has a beautiful view; the deck is nice, they have live music in the afternoons. The deck faces west so on a beautiful day you could have a lovely experience there if the food and service was good. But it is not. In fact I will now place this at the bottom of my list of any restaurant in Nova Scotia.

The deck tables looked like they were bought at Canadian Tire. Nothing wrong with that but the plates, the cutlery and basically everything else looked like it came from the same spot. There was a row of mini curtains like a wallpaper border on the inside at the top of the ceiling. Weird 80's feel. Even with basic decorating skills this place could be improved.

The Oysters were blah and expensive at $3 each for the quality. There were four of us. My wine came with strange rectangular particles at the bottom of the glass. The two bottles of red shared amongst the other three people was $80 which made the meal manageable I guess. My dining partner never got her salad dressing and had to ask for it finally when a server came by 10 minutes after bringing the meal. I had a Caesar Salad which seemed safe but it was not. Boring and had a strange taste to the dressing. My burger came on a glass plate the size of a saucer, and was boring and blah as well. My other half had a lobster avocado salad after his oysters that he really only had one word for. Terrible. Another dining partner rolled the dice and ordered a strange meal that is presented with raw proteins (steak,shrimp and vegetables) and a 650 degree heated piece of granite to cook it on. Without any seasoning and this weird concept the meal just fell flat. He was so hungry he wanted to order something else and just decided on a simple crumble.

All in all the bill came to $270 for four people which was ridiculous for the worst meal in recent memory.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank UsuallyPicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 17, 2011

Convenient place to stay and very clean, the staff were really friendly. However like a previous review, we were the only couple staying here and did find it strange that no-one, not even the owner stayed on the premises over night. Did not really feel relaxed and could not wait till the morning. Breakfast was very limited, however the meal we had the night before (calamari) was very tasty.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Blighty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ns.ca
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 26, 2011

We were a group of friends and stayed for one night and enjoyed the Inn for its location, view and layout. We had the entire Inn pretty much to ourselves and found it perfect for our needs. We found our room the Shankel provided all we could ask for and the bed was very comfortable. Any requests where satisfied, all we had to do was ask. We ordered some apps from the kitchen and really enjoyed the calamari and the bruschetta, both were delicious. I would certainly not hesitate to recomend a stay as we had no issues with anything. It is very quaint, comfortable and clean with as others have already mentioned great views and great private decks.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank darged
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dauphinee Inn

Property: Dauphinee Inn
Address: 167 Shore Club Rd, Hubbards, Nova Scotia B0J 1T0, Canada
Location: Canada > Nova Scotia > Halifax Region > Hubbards
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Hubbards
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dauphinee Inn 3*
Number of rooms: 6
Official Description (provided by the hotel):
Our vintage Inn has been recently been updated with new carpets installed throughout, new flat screen televisions with cable, and complimentary WIFI. Our rooms' decor compliments the antique furniture used in each of our comfortable rooms and the modern amenities are very unobtrusive. Every one of our spotless rooms has a private bath, cable television and WIFI service. On the bottom floor we have TUNA BLUE, our Pub & Grill, where we offer beverages and a newly improved menu of wonderful food presented by our friendly staff; our chef is beyond compare. The view of Hubbards Cove from the best deck in Atlantic Canada at sunset is phenomenal. ... more   less 
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Also Known As:
Dauphinee Inn Hubbards, Nova Scotia

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