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“Not the best experience this time!!”

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NRMA Ocean Beach Holiday Park
Ranked #1 of 1 Hotels in Umina Beach
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Not the best experience this time!!”
3 of 5 bubbles Reviewed November 28, 2012

I am at ocean beach caravan park right now!! Staying for twelve days! All staff are wonderfull except reception which are sooo rude! We came up with three adults and three kids. The fridge we had was tiny so we asked for a larger fridge, so they changed the fridge which this time wasnt cooling, people in the cabin next to ours said that it looked like the fridge they had complained about because the seel was torn and when we told staff they said it wasnt the same fridge (when it was), we couldnt go shopping for milk and butter and cheese etc because all our groceries were taken to the cafes fridge, so we complained again, the fridge was then swapped AGAIN! With a spare fridge from another cabin, once again it wasnt cooling our drinks and water was warm my sons antibiotics were about to go off, staff put an ice pack in the fridge for us which eventually melted and we had water on the floors which we almost slipped on and could have broken our backs! and ontop we were getting spoken to rudely by reception staff!! Like it was our fault!! If u have a cabin for six ppl you should have a fridge big enough for six not for two!! Eventually we complained once again and had to take back the fridge we started with because it was better then all our groceries going off, we had to leave most of our groceries in the cafe fridge for three days which is so annoying, bought milk and other things on the third day which only just fit in! The mop didnt even squeeze out water, wouldnt even call it a mop. Cabin is way too small for the price, couches are not for six ppl at all!! we all cant even sit together to watch a movie so we all sleep early! So much for a holiday. The spa was freezing cold, kitchen cupboards only had cups and coffee cups and wine glasses for four ppl, not six, i dont get how that works! What if we had come up with six adults?? Apart from all that the location is great but not the best experience this time round, dont know if i will book here again maybe its time to move on to another family park!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ozi111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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901 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • English first
  • Russian first
  • Any
English first
allandale
1 review
4 of 5 bubbles Reviewed November 26, 2012

We have our own caravan with an ensuite but found the amenities so clean that we chose to use them instead of our own.
The deluxe powered site was of a good size, concrete pad for the van & the annexe.
The amenities were very clean & well presented.
Location is #1. Close to Woy Woy, Ettalong Erina & Gasford.
The beach is just 50 metres away. Very safe for children.
Very nice pool and playgrounds.
Would recommend this holiday park to anyone. First class.
Thanks to the very friendly staff for their attention to detail.
Thanks again.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank barry w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Macquarie, Australia
1 review
5 of 5 bubbles Reviewed November 25, 2012

Stayed for 2 nights with our 2 grandsons. The cabin we stayed in was spotless & very well equipped. It was not enough time to enjoy all that the park had to offer. Great place for kids & adults with enough activities to keep all ages entertained. Definitely going back next year but staying for 3 nights.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Level Contributor
5 reviews
4 hotel reviews
4 of 5 bubbles Reviewed November 25, 2012

great stay, lovely resort with everything at yr fingertips.. The kids aged 11- 15 had a great stay . loved the beach as the pool gets a little busy . always something to do ... very very clean and tidy park

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tictac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathurst, New South Wales, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 22, 2012

We stayed at Ocean Beach for 4 nights with our two children Lucy 6 and Oliver 4.
We also had other family staying in the park and it was lovely to spend time together and have our own cabins.
We had a fantastic time, plenty for the kids to do and lovely place to stay.
The pool was fantastic, the waterslide was a hit with everyone!
We will definitely be returning.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 bubbles Reviewed November 22, 2012

No matter which accomodation type chosen you are only a short stroll away from the pool, jumping pillows and the beach. The surrounds are built nicely to offer peace and privacy to almost all cabins.
Only a few minutes drive to supermarkets and the centre of town.
The only thing wanting in our Gumnut Spa Villa was a dishwasher but it wasn't a huge deal. The room with the single beds will not fit a portacot for families with an baby, so it would be necessary to bring a side rail for the bed.
Overall, a very pleasant environment and we would definitely consider holidaying here again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MotherGoose222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 20, 2012

We recently organised a reunion for a bunch of university mates of nearly 20years here and we brought the kids and hubbies along too. It was such a blast! There is something for everyone. All the kiddies absolutely love the place. We had 6 families and we booked three different accomodation types. We had the Seabreeze Villa, Seabreeze Spa Villa and the Seabreeze Townhouse. All three places have their own highlights and it suited all families well. My family had the townhouse, suited my 8yo, 5yo and 11mo very well. The spa bath came in handy for the kids too. The full kitchen and laundry+dryer were brilliant as we left the place with luggages full of clean clothes. Few minor problems when the utensils in the kitchen (eg handle of pots falling off and stove light failing on Day2) but nothing too severe to affect our stay.

Bedrooms were upstairs and a toilet on the top floor for the boys going to toilet in the night was convenient. The master bedroom had a noisy ceiling fan but we got used to it and slept well. We had little visitors on the balcony at night, with possum scratching the deck and ducks were ultra friendly visiting us up to the door steps which the kids adored.

On the compound, there is a nice salt water pool, a good size jaccuzzi which was very popular and the go karts were also a highlights for the bigger kids and their daddies. One thing though you need to bring your own beach towels. The half court basketball came in handy for my hubby who loves bballing with $10 deposit to keep the ball the whole trip. Big attraction was the jumping pillows for both the adults and kiddies. We had numerous bouncing sessions for everyone and it was such a blast!

We also had the tractor ride one morning. It was short but still an experience for the kids. The surrounding was pleasant and serence, with ducks and duckling roaming freely, a big goose, all kinds of birds and also friendly cockadoos.

There are coles and woolworths supermarkets nearby which allow buying of groceries handy. The park provide generous amount of laundry powder and dish washing detergents. The dishwasher was very good to have. Simple things like these made it a lot more convenient for overseas travellers with young kids.

Great place to go for outskirt of Sydney, away from the buzzling city with only 1hr drive away. Took us 1.5hr from the airport. Other attractions like Reptile Parks, Hunters Valley, The Entrance etc were only a short drive away.

It was lovely 3 nights for a wonderful reunion.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JWeeclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NRMA Ocean Beach Holiday Park

Property: NRMA Ocean Beach Holiday Park
Address: Sydney Ave, Umina Beach, New South Wales 2257, Australia (Formerly NRMA Ocean Beach Resort and Holiday Park)
Location: Australia > New South Wales > Umina Beach
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Umina Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — NRMA Ocean Beach Holiday Park 4*
Number of rooms: 100
Official Description (provided by the hotel):
Set on a stunning beachfront location on the NSW Central Coast, NRMA Ocean Beach Resort & Holiday Park offers you the perfect place to relax and enjoy an amazing family holiday. Our award winning holiday park offers modern self-contained 2 and 3 bedroom cabins, ranging from our Seabreeze Spa Villas with 3 bedrooms, to our unique Safari Palm Treehouses which provide the fun experience of camping but with added luxuries - Glamour camping or "Glamping" at its best! We also have a large range of manicured caravan, RV and camping sites with some overlooking the beach! Want to stay for longer? Then check out our long term casual sites. There are a range of fantastic activities and facilities for the whole family to enjoy including our new Splashaway Bay water park. Kids will be happily entertained by the giant jumping pillows, Go-Karts, adventure playground, games room or making new friends at the Kidz Korner activities program. While the kids are busy having fun, why not relax with a swim in the heated resort pool complex with spa and waterslide, take a stroll on the beach or simply kick back at our cafe Bluebottles by the Beach. ... more   less 
Reservation Options:
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Also Known As:
Ocean Beach Resort And Holiday Park Hotel Umina Beach

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