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“Would never stay there again”

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Wellington Top 10 Holiday Park
liverpool
Level 3 Contributor
1 review
“Would never stay there again”
Reviewed March 21, 2008

We stayed there over the easter period 2008, it was dirty not worth the money we paid. All night we could hear something running about in the ceiling. We got no sleep, we just wanted day light to come so we could leave. We wnet to conplain the next morning to management but they just did not want to know.

  • Liked — nothing
  • Disliked — Everthing
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank bodger1694
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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220 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
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English first
Auckland New Zealand
1 review
Reviewed February 20, 2008

THIS MANAGER FABRICATED TO GET OUT OF WHAT COULD HAVE BEEN A LITTLE LESS THAN $100 Refund...
Not only did this Manager/Owner make up a story which she hoped would be bought.. but she also was more concerned with nailing whichever staff member provided an avenue to request the refund.

Alike you, we are very acceptable to an "I am extremely sorry" it is actually our policy not to allow refunds if this was the case...
And we would have been happy - alike many other customers.
But read the email and you will see her tone and drive. (Again we all appreciate that emails can be mis-construed with tones) but this is extremely obvious and still she couldnt accept her story was fabricated and she still came back with an inappropriate response!

People like her waste so much of our time! You can never make the blind bat read an email properly or provide a genuine reason to back her decision in her crappy holiday park. YET - They have the ability to have access to your room which holds private property and access to credit card details plus much much more!

What a load of crock! Literally! NEVER PAY OVER $100 Per night to stay in this dump!

Helpful?
Thank Allesha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Wellington Top 10 Holiday Park

Property: Wellington Top 10 Holiday Park
Address: 95 Hutt Park Road, Lower Hutt 5010, New Zealand
Location: New Zealand > North Island > Greater Wellington > Lower Hutt
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 Specialty Lodging in Lower Hutt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Wellington Top 10 Holiday Park 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Wellington Top 10 Holiday Park Hotel Lower Hutt

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