So I was the customer from hell... A business trip with multiple bookings - most of our party had canceled at the last minute and we had to change the booking on arrival. We also had issues with our account payment (My fault). The staff here, especially, Chloe, Alicia and Sheryl were more than helpful professional and sorted my problem with minimal fuss (Outstanding customer service - professional - polite and above all friendly)
In my opinion 10/10 gold standard.
The Hotel itself is immaculate and outstanding value for money. Will I use it again when in the area??? Damn, right I will.
Thank you, ladies of the Travel Lodge, in Gainsborough - it was a pleasure staying here !!More
- Free parking