I booked a room in this hotel more than one month before our trip by e-mail. Communication by e-mail fast and efficient and I was perfectly sure that everything would be Ok. When we finally arrived to the hotel, by around 6 pm, we were told, in a very rude manner, that there are no rooms available and we have to go out. I showed a printed confirmation of the booking, but a lady just repeated that we have to go out. I asked to see the manager. Once again, the reaction was that nobody is available. Our guide (we were on a tour) phoned to the manager (I had a phone number) and received no apology, no help in finding another accommodation, nothing. I am very disappointed with this position of the hotel and would not recommend to deal with these people in future. It is better to avoid. We easily found another option to stay – Whitney Pension. By the way this place was 4 times cheaper and had much more nice and polite staff.
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- Also Known As:
- Hotel The Yordanos Ethiopia/Tigray