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“Poor Service Poor Food”

Gibneys The Huntsman
Ranked #2 of 2 Restaurants in Gormanston
Cuisines: Irish
Restaurant details
Dublin, Ireland
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Poor Service Poor Food”
Reviewed June 29, 2014

Quick to take our order on arrival, then nothing for 25 minutes, decided to check with the staff - its on its way, 1 more minute. After another 5 minutes I queried again, who I assumed was the Manager explained that there was a backlog in the kitchen. This explanation did not stack up as tables around us were being served (orders that were taken after ours) & the restaurant was not busy. I would rather if he had been honest & said they messed up on the order. 35 minutes after ordering, our pan fried cod arrived - food was poor, plate covered in overcooked veg. No offer of a discount or apology on departure. 3 areas to be addressed to improve the experience
1 - Train the staff - when things go wrong it can be an opportunity to make a positive impression, rather than negative reviews & no repeat business.
2 - Improve the food, quantity never wins out over quality
3 - Invest in the toilets its 30 years overdue

Visited June 2014
Helpful?
3 Thank Ray2014835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Visitor rating
    4
    16
    3
    8
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level 3 Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Potluck !!”
Reviewed June 23, 2014 via mobile

You really never know what you are going to experience with the food and service here! It swings from the sublime to the ridiculous which certainly does not support the large price increases that have been added on to the menu of recent. Somebody really needs to take this place in hand . It really could be good.

Visited June 2014
Helpful?
3 Thank Toddy1355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
County Meath, Ireland
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great evening ”
Reviewed June 11, 2014 via mobile

Was here with a few friends for dinner to start I got tandoori chicken strips followed by a 6oz steak. Not to say I was stuffed. Great portions for a reasonable price. The food was excellent and the staff were very friendly and attentive. We headed into the bar after for a few drinks the customers were very friendly and we had such a laugh. Will definitely be going back soon.

Helpful?
1 Thank LisaNewmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level 3 Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Good Guinness and pool”
Reviewed May 25, 2014 via mobile

Didn't have food here but the Guinness is good and the pool tables play well. We were in the bar and the customers in there were very friendly. I would go here again and I would definitely go here again and might try some food the next time.

Helpful?
Thank Ciaran K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 3 Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Getting better”
Reviewed April 24, 2014 via mobile

Have to be honest the service and food have improved over the last 18 months


Positives
Friendly staff
Clean
Food has improved, do good breakfeasts
Will drop you home if you live a reasonable distance
Plenty of parking space


Negatives
Toilets could do with a wee upgrade
No facilities for kids
No beer garden which is ridiculous considering the space available

Tip
late at night James does a great chip butty if he is working

Helpful?
Thank Typicalirishfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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