I stayed in the Hamlet Court for one night before I attended a wedding there. The staff were amongst the best I've ever encountered - friendly and efficient. The room I stayed in was comfortable and perfectly adequate. Breakfast, again, was adequate, but nothing special. Afternoon tea was great with nice sandwiches and a selection of cakes.
Now for the not so good. I ordered an evening meal which, when it arrived was barely warm, let alone piping hot. On the topic of barely warm, that's how the 'hot' water was in the bedroom, it was tepid at all times of day and night. There was black mould on the bath mat and hairs in the bath from the previous guests.
That said, I would stay in the hotel again and would recommend it.
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