Had a very disappointing experience in this hotel a few weeks ago.
The rooms were ok but no "wow" factor - had zero view
Leisure centre was very dark
For Spa treatments, we had to change in the pool changing rooms, which was poor
But the worst experience was with the included meal in our package, which was a 3 course meal in the bar.... initially told we didnt need to book, we came down at 8pm to find the bar was heaving, not a table to be had - after 20mins wait a table came free and just about got there before others waiting. 15 mins later no menus had arrived so had to get up and ask for them. Starter and Dessert were dreadful, main courses were fine. When we went to pay we were told the package wasnt for a-la-carte and we would have to pay the difference between the 2 - however at no stage was a set-menu shown to us. Naturally we refused and the manager was called, who said it was fine. The couple beside us at dinner sent back their steaks so it wasnt just us that had a bad experience.
On checkout the receptionist never asked us whether we enjoyed our stay, which is something which grates with me.
In summary, the previous night I had stayed in a 4 star in Co Down for the same price, and there was no comparison. This hotel could learn a lot from them. I would consider Ballyliffin lodge a 3 star at 4 star prices.
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- Also Known As:
- Ballyliffin Hotel Ballyliffin
- Ballyliffin Lodge And Spa Hotel
- Ballyliffin Donegal
- Ballyliffin Hotel Donegal
- Ballyliffin Lodge Hotel
- Ballyliffin Spa Hotel