My review of Slanghoek Mountain Resort begins a week prior to our arrival.
We had booked to Camp over the September school holidays, as we were getting closer to the time we were watching the weather channels closely. It seemed as the weather was going to be terrible for the time we had booked for. So we mailed Natasha at Slanghoek, requesting a date change, we were informed we could change dates but would lose our deposit of R1470. No matter how much we begged and tried to reason with her she refused to budge stating Slanghoek can’t control the weather. Losing R1470 is not an option for my family. We decided to brave the elements.
On the Friday prior to our arrival, my wife spoke with one of the reception ladies and requested an early check in of 12h00 instead of the normal 14h00, this was confirmed by the receptionist. We arrived at Slanghoek Mountain resort at around 11h50 on the Monday morning ready to check in, only to be greeted by a very unfriendly Natasha, in fact she never even greeted my wife properly, she merely looked up and said “Yes?”, she refused to allow us an early check in as was previously arranged citing that the cleaners had to clean the toilets (it was two bathrooms? How long could this take, long as we later found out, but I’ll get back to that).
This inconvenience meant we had to occupy ourselves and our young children for 2 hours. Eventually we checked in at 14h00, during check in I enquired as to the horse rides for the kids, something they had been especially looking forward to, only to be told by Natasha “There are no horse rides during winter” firstly there is no notice of this on the website nor on any docs sent to us, secondly, we were at the end of September, yes the weather wasn’t great but it certainly wasn’t winter.
I had enquired about the fishing prior to our booking, as I am an avid fisherman, and was informed there are two dams in which to fish, both have Bass. I then enquired about the dam for fishing, for which Natasha gave me directions, on the left as you enter the campsite. Great at least we could do some Bass fishing.
We proceeded down to the campsite, which the drive to wasn’t great as it was very muddy and wet, I was afraid at one point my car would get stuck in said mud, not Slanghoeks fault here due to the weather but they could have laid straw or sawdust on the farm tracks to absorb most of the moisture.
The campsite looked fantastic, wide open grass area, private ablutions, however the swing bridge crossing the river was down most likely due to the high rainfall, again not Slanghoeks fault however it seemed it had been down for a while and no attempt to repair it had occurred. The kids wanted to play in the river, as I took them down to the rivers edge, we were greeted with empty beer bottles, discarded chip packets and other domestic rubbish, this rubbish had been dumped. I then had to clean the area to ensure my childrens safety.
I decided to scout the dam for an early morning fishing the next day. Being generous, I would say there was about 3 square meters of visible surface water, the rest of the dam was cover in very thick duck weed, even if I was using a 16oz sinker, I don’t think it would have penetrated the thick covering of weed. In fact I’m not even sure a fish could survive under that load of oxygen eating weed. This is a simple maintenance issue which was highly disappointing.
We decided to leave a day early as the Campsite totally emptied on the second day of our stay and with there being no security or adequate fencing around the camp, we did feel quite vulnerable on the second night.
I said I’d get back to the cleaners, while we were packing up the cleaners arrived at the ablution (Toilet, shower and sink) behind our camp, we dismantled our tents, showered, cooked breakfast, packed the car of all camping gear and the four “cleaners” yes four were still busy in the one ablution about the size of your average family bathroom, how four of them even managed to fit inside was beyond me, but at least this explains why it takes so long to clean the ablutions.
Overall the camping was great, there is electricity and hot water. But would I return? NEVER, and I would recommend to fellow members of my fishing and camping clubs to stay well clear of this establishment.
- Official Description (provided by the hotel):
- A resort nestled between farmlands and wine cellars in a secluded valley one hours drive from Cape Town. You can do self catering or make use of our full time chef to prepare you a meal. We offer caravan and camping, chalets, b&b rooms, en-suite tents and luxury log cabins. Activities include wine-tasting, mountain biking, hiking, fishing, pony rides, swimming pools, 18 hole mini-golf coarse and jungle-gym. ... more less