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“Hospitality Above and Beyond”

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Rising Sun Residence
Ranked #5 of 15 Hotels in Chalong
Melbourne, Australia
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Hospitality Above and Beyond”
Reviewed November 9, 2013

I have been remiss in not reviewing our one week stay at Rising Sun Resort in early February 2013 sooner. From the moment we were met at the airport by our driver, we were treated to hospitality at its very best. The warm welcome, the magnificent three bedroom villa, beautifully decorated with our own infinity pool , the divine restaurants selected for us and dine in meals, the fresh fruit and delicious breakfast from our attentive and lovely maid " Jic" , the organised day trips and cooking classes..we loved it all! Wipa and her husband are experienced, attentive and very caring hosts. Above and beyond was Wipa's organisation of my speedy admission to Phuket International Hospital when I fell ill and her subsequent visit to me some hours later to ensure I was receiving the best of care. Wipa, thank you so much! We look forward to returning again soon.

  • Stayed February 2013, traveled with family
    • Value
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Helpful?
3 Thank Jill1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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  • Japanese first
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  • Any
English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 3, 2013

I would say that I was totally impressed by RS and I have never experienced anything similar before. At the start I was worried that the hotel might be too old to look good, the location might be inconvenient, there was few reviews from the web site. However all doubts were gone completely after I arrived.

About villa:The hotel rooms are well-maintained and look fairly new, the bathroom is so amazing, nicely renovated, and It even has sun roof, that's my favourite!! The swimming pool is large enough to swim around, and very very clean!! The villa is nicely surrounded by greenery and tall trees, peaceful and quiet nice little gem in chalong!

About service: I couldn't appreciate more for the service, the managers have arranged everything for us, very thoughful. Every morning(even in rainy days)they will come to our villa, ask about our request and plan a whole day trip for us! They even make reservation of restaurants for us, and evey single place they recommend is just amazing! Scenic, yummy, reasonable price! I wouldn't know these places without their help! Thank you so much RS staff! I want to highlight the personal driver service! It couldn't be more helpful for tourists like us. We can go anywhere anytime and the driver will just wait for us, very punctual! Thus the location is never a problem! We have great flexibility to do whatever we want to do in Phuket, that is something that other hotel or tourist agency cannot give.

Love rising sun, will come back in the future and recommend to my friends for sure!

Chelsea

  • Stayed October 2013
    • Value
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Helpful?
11 Thank Mintchelsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 13, 2013

What a wonderful place.
We really enjoyed our stay even if it was too short ( 3 days ). We could have stayed for much longer.
Our villa was really nice and quiet which is what we wanted. The views are great and we just relaxed our days away.
The food in the hotel was also very good.As was the service from the staff. Wipa really must be congratulated for keeping such a happy and friendly atmosphere. Our whole experience there was great.
Thanks again for looking after us so well.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
5 Thank parson777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 4, 2013

My family stayed at 2 one-bedroom villas.
Before our stay, I read all of the reviews of RSR and it raised my expectation to very high level.
Right after we arrived at the airport, we figure out that our vacation will be just as expected.
Our driver was very gentle and so helpful, Mr/Mrs Wipa provided us with all kind of support and it was all perfect to us, and the pool which is in front of the one-bedroom villa was so big and we everytime used it as a private pool.
Anyway, everything was awesome and we will definitely come back!

Stayed August 2013, traveled with family
Helpful?
8 Thank HelloCake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Be
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 28, 2013

My Husband and I stayed here in August. We were excited to be returning to Rising Sun, after a fantastic stay last year.
Wipa, Methee and staff are as helpful as always – nothing is too much trouble.
Breakfast served in the villa was wonderful, fresh and tasty.
Having been to Phuket previously, were we keen to stay in and relax, and the pool at Rising Sun was the perfect place to do just that.
I don’t need to tell you all about this wonderful hotel as it has been described many times previously. Perfect holiday - we will be back at Rising Sun again next year!

  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 15, 2013

Really enjoyed our 4 night stay at RSR in August 2013. Two adults and 2 teenagers can easily stay at 1 bed room villa, we did have extra beds for the kids and there was ample room. The driver Sukin, the housekeeper No, the hostess Blah and the owner Wipa all made us feel very much at home and suggested nice places to go and things to do. It was pure luxury to have breakfast prepared at our villa when we were slowly waking up. The other villas were all empty during our stay so we had the shared pool all to ourselves. All staff were very friendly. Officially we had the driver from 1pm till 10pm but the first night we didn't bother going anywhere and one night we stayed at Kata Beach and got a taxi/tuk tuk home ourselves. It is very steep so don't expect to walk much in the area of RSR. Highly recommend. Thanks RSR!!

Room Tip: We had villa number 4. A one bedroom villa is big enough for a few nights. The lounge does have a so...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Ingrid252525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 11, 2013

The Rising Sun Residence is nothing less than the best place to stay in Phuket, the staff are extremely enthusiastic and friendly. Not only are the villas very clean they had a lovely view of the Chalong Bay. Absolutely Stunning. The atmosphere at the villas was really calm and relaxing and it’s such a fantastic place to go if you have a family to take. The swimming pools were incredible as was the food. Rising Sun really go for a more personalized service and pay attention to what you want. It’s so much better than any other place to stay in Phuket. Although, despite the staff being excellent, there was occasionally a language barrier but it was a hardly a problem.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
2 Thank DessiAth1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rising Sun Residence

Property: Rising Sun Residence
Address: 48/13 Moo 6, Soi Sai-Namyen, Chao Fa West Road, Chalong, Phuket Town, Phuket 83100, Thailand
Location: Thailand > Phuket > Phuket Town > Chalong
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #5 of 15 Hotels in Chalong
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Rising Sun Residence 3.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Rising Sun Residence Hotel Chalong
Rising Sun Residence Phuket/Chalong

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