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“Like staying with your favourite aunt”

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Rising Sun Residence
Ranked #5 of 15 Hotels in Chalong
Cheltenham, United Kingdom
Level Contributor
81 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Like staying with your favourite aunt”
Reviewed December 6, 2012

If you have read the previous reviews I am sure you will get the idea of this place. Wipa makes you feel like you are the only visitor there and will orchestrate your every wish. The staff are the best I have seen, polite,punctual and nothing is too much trouble for them.
This is an independently owned complex ran by professionals. If you are a first time visitor to Phuket there can be no better place to stay as they will take you to places that you would never discover on your own. We actually checked out early as I was ill. The staff bent over backwards to help when they realised I was unwell.
The only thing that I thought could be improved on would be a selection of Western food on the room service menu.

  • Stayed December 2012, traveled as a couple
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Helpful?
3 Thank Axecroft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Central Florida, Florida
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed November 28, 2012

Having read all the reviews, we were already assured that we had selected one of the best accommodation on Phuket Island. When I inquired about availability, I was told all the one bedroom villas were booked, but we could have a 3 bedroom villa with a private pool for a great price (about 75% below an online booking site). I didn't realize how lucky we were until we arrived and saw the villa. It was huge and had a large pool which was also very private. I loved being able to jump in my own private pool anytime of the day or night.
The villa was three levels and had large balconies on each level overlooking the pool and with a view of the bay. The 1st floor had a large living-room with separate seating area, office, dining-room, full kitchen which was completely stocked with appliances and dinner-wear, bathroom, and a laundry room with washer.
The second level had two bedrooms each with their own private bathrooms, a large living-room with separate seating area and a complete entertainment system with surround sound and large TV.
Since there were only the two of us and as a condition of the great rate we got on the villa, we didn't have access to the third floor which I was told was another bedroom with bath.
Breakfast was served at the villa each morning at a time of our choosing. The selection was great and there was always enough food to keep us full until afternoon. The large refrigerator was well stocked with soft drinks (at a very reasonable price) and all the free bottled spring water we wanted. Spring water was also provided for our unlimited coffee/tea and in the bathroom for brushing our teeth.
Our bedroom was on the second level. The bedroom had robes, slippers, extra bath and beach towels with a beach bag, laundry basket, extra pillows and blankets. The bathroom was stocked with everything you could ask for from a 5 star hotel.
The villa was spotless and remained that way during our stay.
Our driver was waiting for us when we arrived at the airport and was available anytime we needed him. The car (SUV) was new and more than enough for just the two of us. Our driver was not very fluent in English, but we managed to communicate well enough and he knew his way around the area.
I don't see a need to repeat what has already been said numerous times about the hospitality and service of the owner and staff, other than to mention that it was flawless.
Our thanks to the staff, management and our driver for making this a once in a lifetime vacation.

  • Stayed November 2012, traveled as a couple
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Helpful?
5 Thank Mabuti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 27, 2012

We have been to Phuket many times and on a yearly basis and stayed in 5 star resort all the time. Did some research on the trip advisor website and learnt that a lot of guests gave very good rating for RSR. Decided to give it a try and we booked a 1 bedroom apartment and stayed from 27 Oct 2012 to 30 Oct 2012. We were greeted by our driver, Sukan at the airport upon arrival. When we arrived at RSR it was almost 10pm and Wipa the owner was already there waiting for us and showed us to the apartment. The check in process was also smooth. The bedroom and bathroom are huge in size. We were given a menu to choose for our breakfast and it was served the next morning in the apartment. Wipa and Meethe visited us whilst we were having our breakfast and at the same time have a little chat and helped us to plan our itinerary. We were impressed as they showed lots of passion in running this business. Sukan was with us for the few days and he was very attentive and patient. When we stepped out of the shopping centres, he was already there waiting for us, We signed up for the cooking class and visited the wet market with Wipa and it was a real eye opener. We wanted to learnt how to cook another Thai dishes which was our favourite, Wipa and Chef Teh were very accomodating and obliged to our request. A big Thank You to both of them for the wonderful meal. Wipa highly recommended Tunka Restaurant up in the hill in Phuket Town and we were glad that we went as the dishes were all very well cooked, presented and delicious. The prices are reasonable too. We would have gone there daily if we were to stay longer. Overall, we felt that this is a really nice place to stay if you want to de-stress and rejuvenate. It is unlike any commercialized hotel but a great place to stay with good services warm hospitality and also lots of privacy . We will surely return and stay in RSR in the near future. Thumbs up to the RSR team and especially to Wipa and Methee for making our vacation so memorable.

  • Stayed October 2012, traveled with family
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Helpful?
5 Thank HCTAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 25, 2012

It has been a long time since I experience true blue Thai hospitality. Everyone we met in Rising Sun is genuinely friendly. We really enjoyed our stay.
My kids love the pool.
Khun Wipa's recommendation to visit Old Phuket Town was a really good one. Remember to bring along your camera.
Dinner at Kan Eang @ Pier was so good.
Great for family and couples.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Derek_Low
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bexhill-on-sea
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 18, 2012

Both of us being over 65 and English with considerable travel experience found the Rising Sun Residence better than a lot of five star hotels. We were greeted at the airport by a driver who proved not only to be very friendly and very helpful and always turn up on time when we asked him to during the week that we were there. The breakfasts were excellent and served in our bungalow along with the free massage. The Residence recommended restaurants and even went as far as to recommend what to order, arriving at a restaurant we were given a table with a nice view and a 10% discount, try getting that from a five star hotel. Everywhere was spotlessly clean and our one-bedroom bungalow by the pool was delightful and contain everything anybody could wish for including an excellent fresh coffee and machine to make it with. After four days I became so relaxed as we where being looked after so well.
The only drawback seems that nobody seems to dislike The Rising Sun Residence which can only mean it will get more popular

Room Tip: Don't be frightened to ask the staff where to go and what to do and where to eat
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank cracker4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 13, 2012

We stayed in the one bedroom apartments and it was a holiday we never had to think about again. We had 2 adults and 2 children (aged 2 - both) and we couldn't have been happier with the hotel, the service and the people. Our driver, Soom Chai was the most amazing man. He loved our kids and really felt like part of our family at the end of the trip. Our children (2 weeks later) still ask where he is and at the age of 2 - this is the impression he left on them.
I mentioned before we didn't need to think, Soom Chai took us to amazing restaurants for lunch and dinner everyday, we only had to say we wanted to eat and the general vicinity of where and he took us.
The rooms were very spacious and never felt crowded. The owners spoke to us everyday to see how we were doing. Thank you Wipa and Mei Tee, you were wonderful hosts.
All in all - awesome and would recommend to anyone and everyone.
You won't be disappointed!!
We will be back!!

Kerrie, Gavin, Yared and Ayana

Room Tip: The one bedrooms were more than enough for a family, choose the 3 bed villa's for larger groups...
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  • Stayed October 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank kerrieandgaving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 10, 2012

Having just returned from 11 wonderfull nights in Rising Sun with my family (Wife & 3 kids) staying in 3 bed Villa Chandan - I have to congratulate Wipa and her team on making our stay such a memorable one... The extra touches provided by the staff cannot be found in any other hotels - It was a home from home fand I cannot recommend Rising Sun highly enough.. We were very sad to leave and look forward to an extended stay next year... special thanks to Nok our maid & Bla who attended our every need in such a pleasant manner - Jean our driver and the chef who provided the best Thai food we have eaten!!

In summary - Best holiday in Phuket so far.. and we have been 4 times

See you next year Wipa...

Stephen, Kirsty Mollie Finn & Eilidh - Doha Qatar

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve1888_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rising Sun Residence

Property: Rising Sun Residence
Address: 48/13 Moo 6, Soi Sai-Namyen, Chao Fa West Road, Chalong, Phuket Town, Phuket 83100, Thailand
Location: Thailand > Phuket > Phuket Town > Chalong
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #5 of 15 Hotels in Chalong
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Rising Sun Residence 3.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Rising Sun Residence Hotel Chalong
Rising Sun Residence Phuket/Chalong

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