I saw so many positive comment about this spa and I decided to have a try. I have booked two packages 5 days in advance via email. It's good that they provided free transfer. However, when me and my mum arrived there, they said the Steam room & Jacuzzi is fully packed! And asked us to wait. We had been waiting for like 20min, and there were many mosquitos and geckoes around. The environment is totally horrible. And after the Jacuzzi section, we waited for another 15min for the body scrub. In a 3.5hr package spa, I think 1hr was used at waiting! The place and facility are old and worn. The staff are not professional at all. They kept on talking to each other when they were doing massage for me and my mum. There are a lot more spa out there in Phuket, I strongly recommend you guys to check a few more before trying this dreadful spa.
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