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“Freaking amazing day” 5 of 5 bubbles
Review of Phuket Snorkeling by Offspray Leisure

Phuket Snorkeling by Offspray Leisure
Ranked #1 of 53 Tours in Chalong
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: We offer quality Snorkeling and Sightseeing speed boat tours in small groups to the Phi Phi Islands and beyond. Speed boat charters to the surrounding Islands of Phuket are also our specialty and have been operating these tours for over 12 years with an exemplary safety track record. Offspray Leisure provides a personalized service for the discerning visitor to Phuket and are recommended by the Lonely Planet Guide to Thailand , Thai Airways International & the Rough Guide Book series among other recommendations and awards for our high levels of service. Our philosophy is: quality destinations, quality crew, quality service and value for money. Whether it be a snorkeling day trip to the Phi Phi Islands, a private charter, a diving day trip or learning to dive, Offspray Leisure will provide you with a premium experience.
Useful Information: Activities for older children
Sydney, Australia
Level Contributor
34 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
“Freaking amazing day”
5 of 5 bubbles Reviewed January 19, 2013

Giles, Eric and Owen were awesome from the first contact, thru to booking, thru to getting wet and dropping us back home. Hell, Giles even took our bags for us and stored them at his office then dropped us back to our hotel. Its the small things like that that go a long way, and its also the kind of service mentality I think TA readers need to get.
Priced middle of the road, but deliver way better value than most other tours, and come highly recommended from the well-regarded and established tour companies. Thats praise indeed.
I'd suggest only a few small improvements - being perhaps issuing seasickness tabs at the start of the journey or checking on the first hour out to the dive spots, as once you're sick you're sick for the whole day. Perhaps even issuing on the docks to anyone who feels they might need them as insurance?
The second idea is perhaps a spring-loaded flag that can be raised when the time limit is up and its time to leave for the next destination? I suggest this as sometimes you can be away from the boat (or in our case, asleep on Monkey Beach).
Otherwise an excellent day out and very good value. Thanks guys!

Visited January 2013
Helpful?
Thank Dylan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GilesOffspray, Owner at Phuket Snorkeling by Offspray Leisure, responded to this review, January 19, 2013
Hi Dylan ,

Thanks for scoring us a 5 out of 5 for the trip . I'm glad you enjoyed the day so much . I was a little surprised that you were not offered a sea sickness tablet before boarding the boat - this is usually standard operating procedure and I keep a box of them on the boat with enough sea sickness tablets to last a whole season (6 months worth) . I'll get onto the crew about it !

Thanks again & Kind Regards

Giles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Chicago
Level Contributor
4 reviews
3 attraction reviews
“Great Boat, People and Trip”
5 of 5 bubbles Reviewed January 12, 2013

Had a wonderful day going to all different types of locations of Phi Phi Islands - saw monkeys on the beach, snorkeled with sea turtles, and had an awesome lunch on the beach. The offspray team really try to ensure everyone is having fun, and try their best to avoid the crowds. Thanks again!

Visited December 2012
Helpful?
Thank voltage028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GilesOffspray, Owner at Phuket Snorkeling by Offspray Leisure, responded to this review, January 19, 2013
Thanks for the review , Short but sweet , you pretty much covered a lot of what we try and show the Guests in one paragraph and your title of the review I hope is well noted by other TA readers : ) .

Hope to see you out on the boat again in the future .

Giles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
“Fantastic family trip to Phi Phi”
5 of 5 bubbles Reviewed January 10, 2013

Our family booked a snorkeling trip with Offspray prior to our arrival in Phuket based on Trip Advisor reviews. From the start, Giles was very responsive in answering our e-mail questions and a pleasure to work with. Eric and Simon were great fun and wonderful with the kids (ages 6, 10 and 15)! They were very thoughtful in hosting a trip that was fun for the scuba divers and the snorkeling group. The lunch was excellent and they always did their best to avoid the crowds and busy areas.

There was a minor glitch with our transportation (flat tire) on the way to the boat harbor which Giles immediately took care of and even refunded a portion of the cost. This type of professionalism and courtesy was apparent from the entire crew. It was a wonderful day and we're very pleased we chose Offspray. We will certainly be recommending them to friends and family.

Visited January 2013
Helpful?
Thank Chad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GilesOffspray, Owner at Phuket Snorkeling by Offspray Leisure, responded to this review, January 11, 2013
Hi Chad , Thanks for taking the time to write a nice review . Organizing this trip for you and your family was a pleasure . Very easy going nice people and it was good meet you at the pier after the trip .

All the best

Giles & the Offspray Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
brighton
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Great day at Phi Phi even with very average weather !”
5 of 5 bubbles Reviewed January 9, 2013

We booked our trip to phi phi months in advance as we wanted to be sure to have our place reserved on the boat.We were a bit unlucky with the weather as it rained on the way to phi phi but the company provided raincoats which were well received from the guests on board and we were only a group of 15 so all the guests were sitting in the sheltered part of the boat while it was raining.I can say we saw boats so full that some poor people had to sit out side the whole time in the rain as the inside was already full.Our guide was eric and owen who were great fun despite the weather and made sure that everybody was having a good time.The snorkeling sites were better here than we have experienced in other parts of Thailand.A very good lunch and nice staff with only a small group make this trip a better choice for the phi phi islands .

Visited December 2012
Helpful?
Thank cityseafoodbrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GilesOffspray, Owner at Phuket Snorkeling by Offspray Leisure, responded to this review, January 11, 2013
Hi guys , Thanks for your favorable review and for putting up with the rain on the way out to Phi Phi . I promised it would clear up by lunch time and thank goodness; it did ! Smaller groups on each trip are part of our standard operating procedure as it means we can offer our Guests more comfort and a better service - I appreciate you mentioning this in your review .

Thanks again & Kind Regards

Giles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
99 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
“What a Great time we had”
5 of 5 bubbles Reviewed January 9, 2013 via mobile

We had a great time going for a day to the Phi Phi Islands. Right from the booking of the trip in November till we made the trip Jan 9th it was a pleasure dealing with Offspray Tours. Gilles was great to deal with and Erick & Owen were an absolute delight on the day of our tour! The whole experience was Fun! The snorkelling was fantastic and the lunch served was amazing on one of the most beautiful beaches I have ever seen. This tour is one of our highlights of our holiday. You want a great experience book with this great company.

Helpful?
Thank Wayne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GilesOffspray, Owner at Phuket Snorkeling by Offspray Leisure, responded to this review, January 11, 2013
Hi Wayne , Thanks for the great feedback . The trip was a pleasure for me to organise and the guys really enjoyed meeting you and your family on the boat .

All the best

Giles & the Offspray Crew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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