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“Good place to say in Chalong”

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Palm Garden Resort Phuket
Ranked #4 of 15 Hotels in Chalong
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Good place to say in Chalong”
Reviewed May 8, 2013

We booked a diving trip with sea bees, and they recommended Palm Garden resort as it's 5 mins away from their dive shop. The hotel is surrounded by greenery which gives it a resort feel. The pool is large and it was nice to relax there after a full day of diving. Bed was a bit hard but was probably better for my back and we had to keep the A.C on because the room would get very humid and damp. Remember to pack mosquito spray.
The manageress is lovely and always smiling, she does everything there and helped us out a lot in booking taxis, recommending beaches and our overall queries. I was very impressed!
Only thing is there isn't much happening in the area so if you want to eat out, you have to take a taxi. We wanted to have a drink after one of our dive days and the restaurant was shut by the time we got back at 9pm, which was a little disappointing.
If you are there to dive and relax then Palm Garden is a good place since you don't need to wake up so early to meet at the dive centre!

Room Tip: We had room 212, and at night we can hear some music coming from a distance but not too loud so it w...
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Reems2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holger S, Owner at Palm Garden Resort Phuket, responded to this review, June 27, 2013
Dear Reems2012,
Thank you for your review. We appreciate your comments for Khun Oye, the manageress who is a great multi-tasker and will gladly pass these on. Although it is a bit more difficult with a small resort and with the rainy season, we do tend to be a little quieter and close earlier than expected. Thank you for bringing this to our attention and we will address this concern. We look forward to you enjoying your next lie in with us before you go diving. After all, you are on holiday!
Team Palm Garden Resort
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137 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
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English first
St. Albans, United Kingdom
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 13, 2013

We had stayed in this hotel for a couple of nights on the way to Burma in 2010 and decided to return for a longer visit, We booked it as part of a diving trip organised with Sea Bees which included a trip on their liveaboard Marco Polo and day boat diving out of Chalong.
The hotel has a small number of bungalows surrounding a beautiful pool set in a lovely garden. The bungalows are of a reasonable size with much needed aircon and fan, ensuite bathroom and area to dry off diving equipment. Included is a TV, free wifi, fridge and two free small bottles of water a day. The hotel has a small friendly feel. The hotel manager, Oye is fantastic and seems to be involved in everything from the gardening to the cooking. Our luggage got left behing in Kuala Lumpur on route to Phuket and Oye spoke to the airline for us and gave them her mobile number to help arrange for its late arrival.
Because most of the guests are off diving during the day, the pool is often deserted making this a quiet, peaceful place to stay.
The food is good, however the service in the restaurant is very random with no concept that people like to eat the same course together and that the starter comes first before the main course! We got the impression that the kitchen was very short staffed and the staff inexperienced. This was a shame because we made the decision to eat out at The Anchor instead as did many of the other guests; the Palm Garden would have been a preferable environment in which to eat. If the restaurant service were improved, I am sure that there would be more people inclined to eat at the hotel and the ambience therefore improved.
The location is great if you want to spend your holiday scuba diving.
We had a couple of massages organised which were also very good and reasonably priced.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ClareVS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holger S, Owner at Palm Garden Resort Phuket, responded to this review, April 21, 2013
Dear Clare V V,
Thank you for your detailed review and that you chose to return to the resort again. We would like to apologise for the restaurant service as this was due to a small staffing issue we had at the time but we are pleased that our other services were to your liking.
Yes, Oye is a remarkable manager and thank you for your kind words which have been passed on. We hope to welcome you a third time and wish you all the best.
Palm Garden Resort Team
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Portsmouth, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 11, 2013

I chose the Palm Garden Resort after reading reviews on Tripadvisor. We were looking for somewhere in Chalong before embarking on a boat trip around Phang Nga. We stayed two nights here and it was fabulous. We arrived quite late in the evening and were greeted with warm smiles and cold drinks. We spent a very relaxing day at the resort, swimming in the pool, eating in the restaurant and enjoying refreshing drinks in the bar. All the staff are fabulous, even arranging ferries to Koh Lanta for us. If we had known how beautiful the Palm Garden Resort was, we would have stayed longer. Yes, I agree with the other reviews, there isn't much else in the locality, but if you need to recharge with great Thai hospitality, then the Palm Garden Resort is the place to stay. If you are looking for a small, intimate resort where the staff know your face, this is the place to stay. I would definitely return.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MotherRyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holger S, Inhaber at Palm Garden Resort Phuket, responded to this review, April 14, 2013
Dear MotherRyan,
Thank you for your review and that other reviews helped you in your choice. Thai hospitality is always at its best in smaller surroundings and we are happy that you had the chance to relax and make the most of all our services. We hope the rest of your holiday went well and perhaps we can look forward to you staying longer next time. Team Palm Garden Resort
P.S. We would also be happy to give you more "local" knowledge on your next visit so you can get the best of Chalong!
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 23, 2013 via mobile

We loved this place, incredibly nice stay, however we didn't like choking very much. pool was beautifully arranged. But most important is that the staff was really caring and by far the most friendly one yet. Not top mention how much they love kids. Only downside to this hotel was the location.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DonClemente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holger S, Inhaber at Palm Garden Resort Phuket, responded to this review, April 4, 2013
Dear DonClemente,
Thanks for your positive review.
You are absolutely right, we love children. The staff and Thai hospitality though really add the extra little touches to our small and quiet resort.
The “a bit off” location allows us to make the most of the area and what we can offer our guests. Of course, Chalong can’t compete with hotspots like Patong, Kata or Karon where you can be entertained the whole day, however this is what guests actually prefer when they stay with us.
We hope we can welcome you back soon.
Palm Garden Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 15, 2013

We arrived at the resort at around 8pm and were welcomed by the excellent resort staff, and from there on everything was excellent. The resorts staff were the best we have experienced in Thailand from the 6 or 7 places we have stayed in. The resort was very quiet and immaculately maintained. If you are looking for a few days of relaxation, laying by the pool and being looked after then I would also recommend this resort to you. I would definitely go back!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ben N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holger S, Inhaber at Palm Garden Resort Phuket, responded to this review, April 4, 2013
Dear Ben N,
Thanks for your review. Wow, you really must like Thailand as you have been here so many times – so do we! ☺
It makes us proud that you believe our staff is amongst the best and we will happily pass on your kind words.
See you again soon!
Palm Garden Resort Team
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Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 11, 2013

This is the third time I have stayed here, an unassuming resort complex with friendly staff, clean spacious accommodation all located around a lovely pool. Without doubt one of the best in this area.
The food is reasonably priced and is always served with a smile. The hotel manager is excellent, staying on late to wait for my luggage to arrive!!
Very quiet and relaxing

Stayed January 2013, traveled solo
Helpful?
2 Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holger S, Inhaber at Palm Garden Resort Phuket, responded to this review, April 4, 2013
Dear Simon C,

Thank you very much for your kind review. We are pleased you were able to relax and enjoy your stay. Good to hear you had the chance to experience our high standard service. We totally agree with you, Oye, the hotel manager, is great and we are lucky to have her on our team.
Hopefully we can welcome you again soon for the 4th time!
Palm Garden Resort Team
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San Francisco, California
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 13, 2012

My girlfriend and I selected a dive package through Sea Bees that included a 5 night stay at their resort. This place was amazing for the price. If you are in Phuket to only dive, this is the place to stay. The staff was extremely pleasant and friendly, the food was wonderful, pool was awesome, and the room had everything you need, including A/C. Plus, you could arrange anything from the staff, from a Thai massage, to a scooter rental, or a cab ride to somewhere in Phuket. Note that this is truly a 'dive resort', as it is located in Chalong Bay, within walking distance to the dive shop and pier. If you want to go to the beach or anywhere within Phuket, you must arrange for either the scooter or a taxi. Kata beach was only about a 10-15 minute cab ride depending on time of day.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holger S, Inhaber at Palm Garden Resort Phuket, responded to this review, September 16, 2012
Dear RickA,
Thank you for your review. We're pleased that you found it value for money and that the facilities met your every need. We try to remain competitive pricewise and it's good to know that this is the case. Tha staff and Thai hospitality though really add the extra little touches and it seems you made use of quite a few of them. We look forward to welcoming you back one day as hope it is sooner rather than later.
Happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palm Garden Resort Phuket

Property: Palm Garden Resort Phuket
Address: 4 / 10 Moo 5 Soi Ruam-U-Thit | Viset Rd, Chalong, Chalong, Phuket Town, Phuket 83130, Thailand
Location: Thailand > Phuket > Phuket Town > Chalong
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 15 Hotels in Chalong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palm Garden Resort Phuket 3*
Number of rooms: 24
Official Description (provided by the hotel):
Having only 24 Thai-style bungalows, situated in a beautiful garden close to Chalong Pier, ensures an individual service that will make you feel at home right away. Each air-con cottage's creature comforts include a mini-bar, safe deposit box, TV, a private covered terrace and a hammock for those inclined to snooze a lazy afternoon away. The resort-owned diving centre offers diving courses from beginner up to instructor level, as well as a wide variety of dive trips. ... more   less 
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Also Known As:
Palm Garden Resort Phuket Hotel Chalong
Palm Garden Resort Phuket Chalong

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