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“Ok hotel but beach is not ok”

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Ao Chalong Villa & Spa
Ranked #2 of 17 Hotels in Chalong
Certificate of Excellence
Reviewed January 12, 2014

Stayed here for two nights end of december and the room was quite ok as well as service.

The pools and garden is also nice but location is not so special as beach is not so good and there is not much within walking distance. Though it is pretty close to chalong pier.

  • Stayed: December 2013, traveled with family
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Thank flindmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 - 127 of 285 reviews

Reviewed January 3, 2014

The hotel is very pristine and calm. The rooms are a little cramped however the campus, poolside and the restaurant makes up for it. The staff are very courteous. The location is little off the way however the hotel runs golf cars with pick up and drop facility. The poolside is awesome during high tide at the night. The food is very good. Please try the massage in the spa. Very good overall.

Room Tip: Choose the rooms facing the Chalong bay and big buddha.
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  • Stayed: October 2013, traveled with family
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Thank Aliviabiswas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013 via mobile

We were there for two nights and we were pleasantly surprised - although a bit off the main road and a bit hard to reach at first, this place makes the most of its relative seclusion and surrounds the guests with a relaxing, no worries, friendly enviroment, privacy (as the rooms areas are scattered around the resort) and a chance to slow down. We had a basic room and it had all the basic amenities. Breakfast was simple, but it was served in a prime location, facing the bay.

Stayed: December 2013, traveled as a couple
Thank 778moni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

Nice quiet hotel.. Really cosy and relaxing place.. A little far away from things, but good transfer opportunities.. The staff does not speak so good English, but there is a British guy there, Steve, who really made our stay pleasant and perfect.. We stayed there for 16 days and we might come back if Steve is still working there in a year from now..

  • Stayed: December 2013
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Thank TinaZoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

STAY AWAY, THERE ARE 10's of nicer places to stay than this. the hotel food is terrible the room service takes too long. i have no comment on the staff either way.

i had my credit cards stolen and when i asked for the bank details to do a bank transfer on my return home they called the police i had to call the irish embassy to get out of the place.

I WAS CHECKING OUT A DAY EARLY WHICH WOULD HAVE COVERED THE COST OF THE SMALL TAB I HAD.

the road to the place is full of pot holes the place looks like the tsunami hit yesterday and the local area isnt great.

1650BAHT!!!

JOKE, i love thailand. but never again!

  • Stayed: November 2013, traveled solo
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1  Thank darren o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2013

Our stay has been a pleasure. We rented a villa with a sea view, and was not disappointed at all.
The pool is really lovely with a view out over the sea and the small islands nearby, the staff is very polite, smiling, helpfull and very service minded. And that goes from the cleaning crew and all the way up to the managers.
A stay here is recommended if you are looking for a quiet and warm place!

Room Tip: Go for the villa with a sea view, it's really worth the money spend!
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  • Stayed: November 2013, traveled with friends
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1  Thank MadsDamir1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2013 via mobile

Never had the phrase 'you get what you pay for' been more appropriate. We were bitterly Disappointed with our stay at this hotel:

The rooms were quite dated with an odd layout, the hotel itself is a long walk from the main road, down a muddy track. The facilities themselves are poor, the pools are dirty and much smaller than the photos portray, there is limited sun light as much of the hotel is overgrown and the beach is not suitable for swimming or bathing.

There was a knowledgeable English chap who was able to give good local information, and was particularly helpful. Other than that we didn't find the staff interested in its guests.

We avoided the breakfast having seen how dirty the hotel was so can't comment on that, but given the state of the hotel it was probably a safe decision!

It may be a cheap (value for money) hotel, but I for one would rather spend a few more $ for higher quality.

  • Stayed: November 2013
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Thank Riceyb86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pimchanok s, Front Office Manager at Ao Chalong Villa & Spa, responded to this reviewResponded November 23, 2013

Dear Sir/Madam,
We were extremely upset and disappointed to read such a negative review. We agree this hotel is away from the main road but for us we think that gives it the seclusion and peacefulness that a lot of people enjoy and also we do provide a 24 hours free shuttle service from hotel to the main road.
We strongly disagree with your comment regarding cleanliness we sure that our previous guests who have stayed at the hotel before would agree that our rooms gardens and pools are kept beautifully clean at all times.
Regarding your comment about the beach obviously that is out of our control as it is a harbor but in our opinion the view are beautiful, also we are only a 15 minute drives a way to the beautiful beach of Naihan Kata and Karon which are very popular.
Regarding my self I am happy that I was of some assistance to you during your stay.
Kind Regards,
Steve Kelsall
Guest Service Manager
Aochalong Villa Resort and spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ao Chalong Villa & Spa

Address: 5/26 Moo 9 Soi Porn Chalong , East Chaofa Rd, Chalong, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town > Chalong
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #2 of 17 Hotels in Chalong
Price Range: $47 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ao Chalong Villa & Spa 4*
Number of rooms: 57
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Also Known As:
Ao Chalong Villa Hotel Chalong
Ao Chalong Villa And Spa
Ao Chalong Hotel
Ao Chalong Villa & Spa Phuket

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