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“Excellent .... but ...”

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Slieve Russell Hotel Golf and Country Club
Ranked #1 of 1 Hotels in Ballyconnell
Certificate of Excellence
Menton, France
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent .... but ...”
Reviewed January 3, 2013

My partner and I took by Mum and Auntie here for a one night break, including a spa visit. We booked three superior rooms which were a good size, clean and a great view over the golf course. Can't comment on the wifi as did not need. The front desk were very helpful and polite. The Spa was clean and professional and we all enjoyed our treatments very much. I hate to mention it but I had two grips during our stay - 1) we booked dinner and were joined by two friends, alas my friend asked no less than four times for a side-order (that was ordered with the original order) yet it never arrived, my partner requested ice on several occasions and that was also a problem. 2) we ordered champagne in the lobby, the very nice chap opened it and poured but it was warm so we had to leave in the ice bucket for it to chill. All in all nothing major but .... at the same time our dinner bill was hefty as was the bottle of champagne so expected a little better. The two grips mentioned, I would definately return and recommend this hotel and its beautiful surroundings to anyone.

Room Tip: Ask for a room overlooking the golf course
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  • Stayed November 2012, traveled with family
    • Value
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Helpful?
3 Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Walker_GM, General Manager at Slieve Russell Hotel Golf and Country Club, responded to this review, January 6, 2013
Dear Reviewer. Thank you for your review and I was happy to read your positive comments regarding your bedroom, the spa and reception staff. I apologise for the lapse in our usual high standards as mentioned in your review. I am delighted to note that you intend to return and recommend the Slieve Russell and I look forward to the pleasure of welcoming you back in the future. Kind regards, Tony Walker.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (390)
Date | Rating
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English first
Cork, Ireland
Level Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed January 1, 2013

Stayed here recently for one night. From the welcome when we checked in until we left it was all great. THe staff here are very interested and it makes such a difference. We had a great big room (standard room booked, so not sure if it was superior to a standard room) with plenty of space, lovely bathroon with separate shower and bath. We ate lunch, dinner and breakfast while we were here and all were very good. We didn't get a chance to use the spa etc but we will come back another time and use all the facilites and stay a bit longer.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Gortboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Walker_GM, General Manager at Slieve Russell Hotel Golf and Country Club, responded to this review, January 3, 2013
Dear Reviewer. Thank you for taking the time to review your stay and I am delighted to read your kind comments regarding your room, food and our staff. I look forward to the pleasure of welcoming you back to the hotel in the future. Kind regards, Tony Walker.
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Dublin, Ireland
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 1, 2013

i booked the christmas package this year as a treat, it was expensive so i was nearly looking for things to complain about, which there are none, its true you get what you pay for, christmas eve had carol singers and story time for my daughters, christmas day santa visited them and stephens day also had enough to keep us busy, the food was like something out of masterchef, the lobster and prawn started on christmas day way probably the best thing ive ever eaten, staff where great and this is taken into account they where working christmas and a couple of the well off visitors where ignorant to them. all in all great time had by the whole family and would love to do it again next year.

  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank milanarmando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Walker_GM, General Manager at Slieve Russell Hotel Golf and Country Club, responded to this review, January 3, 2013
Dear Reviewer. Thank you for your wonderful review and I am delighted to read your positive feedback regarding food, our Christmas programme and our staff. I look forward to the pleasure of welcoming you back to the Slieve Russell in the future. Kind regards, Tony Walker.
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Cavan, Ireland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 1, 2013

Had a brilliant time on our recent stayover, The place is pure luxury and has a great atmosphere.The kids really enjoyed the swimming pool and kids club . Everyone so friendly and the grounds are beautiful. Will definitely be back. Thanks very much to all the lovely staff that looked after us .

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nerven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Walker_GM, General Manager at Slieve Russell Hotel Golf and Country Club, responded to this review, January 2, 2013
Dear Reviewer. Thank you for your review and I am delighted to read your positive comments regarding the pool, kid’s club, grounds and staff. I look forward to the pleasure of welcoming you back to the hotel in the future. Kind regards, Tony Walker.
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Monaghan, Ireland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 31, 2012

Myself & my wife stayed here for one night only on a quick post Christmas break.
I am familiar with hotel as we only live about an hours drive away and have been a few times for meals, functions etc.
This hotel has everything you need for a relaxing break.
Lovely food, spacious bedrooms, large but cosy and atmospheric public areas ,(Lots of seating), a nice bar, an excellent spa, golf course, beautiful gardens and miles of country walks - so something for everyone.
We used the spa and we both agreed it was great. We also had dinner in the main restaurant and it was also excellent with very good service. Breakfast was also fine.
The staff I found were all very friendly and helpful.
The hotel was full and very busy and even had a wedding but that only added to the nice ambience of the place.
It was never a problem at anytime getting a comfortable seat in the lobby and surrounding public areas.
We had a superior type room (which was only an extra €25 euro) and was well worth it for the extras , including spacious room with extra large bathroom including separate bath and shower, lovely golf course view, robes & Slippers, complimentary water and even "Aine" chocolate!
All in all both of us could not find any fault at all with the Slieve Russel.
We will definitely return.

Room Tip: Choose the Superior bedrooms. Book and pay in advance to get v good offer on the Superior type room...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mons83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Walker_GM, General Manager at Slieve Russell Hotel Golf and Country Club, responded to this review, January 2, 2013
Dear Reviewer. Thank you for your wonderful review and I am delighted to read your positive comments and that you enjoyed all aspects of your visit to the hotel. I look forward to the pleasure of welcoming you and your wife back to the Slieve Russell in the near future. Kind regards, Tony Walker.
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Level Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 18, 2012 via mobile

Stayed here for one night for evening part of a wedding. Grounds on the way in are fantastic lovely fountain. Gorgeous lobby area. Food at the wedding fantastic. Was staying in the room with myself the room was really big, big bed really comfy u sink into it. Black out curtains. Quiet.view facing golf course. Bathroom really big plenty of hot water. Breakfast lovely. Lovely shop in hotel which also sells corona jewellery so bought a bit. Fantastic place

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Champney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Walker_GM, General Manager at Slieve Russell Hotel Golf and Country Club, responded to this review, December 27, 2012
Dear Reviewer. Thank you for your review and I am delighted to read your kind comments regarding our grounds, food and the bedroom you stayed in. I do hope we have the pleasure of welcoming you back to the Slieve Russell in the future. Kind regards, Tony Walker.
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omagh
Level Contributor
58 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed December 14, 2012

We stayed here for a 2 night mid week break. This was a special offer which included a superior room. The room was large with a table & 2 armchairs facing a large window which overlooked the golf course & lake. The bathroom was large with a separate bath & shower. The bed was comfy enough but I would have expected it to be bigger in this type of room.
We ate in the setanta restaurant both nights and could not fault either the food or the service. The breakfast was a buffet of cereals & fruit & cheese & cold meat. This was satisfactory. But now comes the bad bit. The cooked Irish breakfast was very disappointing. It was overcooked & dried up. The egg was so rubbery you could have bounced it off the floor.
We happened to meet the duty manager Phillip that night & told him about it. He apologised & said he would make sure the next mornings was better. True to his word he was there & our cooked breakfast was much better. So thanks to Phillip for that. But it should be consistently good & dependable.
In the grounds of the hotel there is a 2 mile walk round the golf course & beside the lake. It was very peaceful & a great way to get a little exercise.
We did not use the spa or fitness room so can't comment on that. But overall we had an enjoyable time & would return......but make sure it was to a superior room.

Room Tip: Room 640 has a great view
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelloveromagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_Walker_GM, General Manager at Slieve Russell Hotel Golf and Country Club, responded to this review, December 18, 2012
Dear Reviewer. Thank you for your review and thank you also for your positive comments about the room, restaurant and walkway. I can assure you that your experience with breakfast on the first morning was not the norm and I am delighted that Philip resolved this for you satisfactorily. I look forward to the pleasure of welcoming you back to the hotel in the future. Kind regards, Tony Walker.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Slieve Russell Hotel Golf and Country Club

Property: Slieve Russell Hotel Golf and Country Club
Address: Cranaghan, Ballyconnell, Ireland
Location: Ireland > County Cavan > Ballyconnell
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Ballyconnell
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Slieve Russell Hotel Golf and Country Club 4*
Number of rooms: 222
Official Description (provided by the hotel):
The Slieve Russell Hotel Golf & Country Club is a top quality four-star hotel. Set in 300 acres, including 50 acres of lakes, the resort offers a unique experience in relaxation and leisure. Facilities include 222 stylish bedrooms, a world-class spa, excellent conference and banqueting facilities, along with a magnificent leisure centre. Enhancing the facilities is a superb 18-hole championship golf course, (ranked 5th in a survey of Irish Parkland Courses) with a nine hole par 3 academy course and adventure golf. ... more   less 
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Also Known As:
Slieve Russell Hotel And Country

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