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Reviewed November 30, 2017 via mobile

Very busy, fortunately staff on hand to help with parking so got a spot straight away.
Beautiful Christmas tree outside entrance was a lovely welcome as was the band in the foyer.
Lots of stalls in the main function room. Carols playing, mulled wine, hot pulled pork sandwiches and lots more. Santa's grotto for a realistic £1:50
Well organised and great atmosphere!
Loved it :)

Stayed: November 2017, traveled as a couple
Thank 11Alicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew L, General Manager at Best Western Plus Aston Hall Hotel, responded to this reviewResponded December 1, 2017

Dear 11Alicat,

Thank you for taking the time to write such nice feedback and we look forward to seeing you at some of our future events.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 29, 2017 via mobile

Couldn’t fault this hotel for food quality friendly staff but the premium room I got over £100 a night was right by the local church bells so woken on the our every hour 12 o’clock was the worst of course 3 whole nights of it

Stayed: October 2017, traveled on business
Thank Markieg190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew L, Manager at Best Western Plus Aston Hall Hotel, responded to this reviewResponded December 1, 2017

Dear Markieg190,

Thank you very much for your positive feedback. I am delighted to see that you enjoyed all services provided by the hotel.
Please accept my apologies for the disturbance by the church bells but unfortunately it is entirely outside of our control.
Please do not hesitate to ask for a different room for your next visit.
Kind regards

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Reviewed November 26, 2017 via mobile

Aston hall is a fantastic place to stay, staff are super friendly and are very helpful, in particular a lady called Chloe on reception. I'm currently feeding my daughter but was staying over without her and they were very obliging when it came to storing items for me in the fridge and freezer! Can't recommend this hotel enough! Also the Christmas fair was fantastic today!

Stayed: November 2017, traveled with family
Thank plofchop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew L, Public Relations Manager at Best Western Plus Aston Hall Hotel, responded to this reviewResponded November 27, 2017

Thank you for the lovely review and 5 star rating, we do have a great team at Aston Hall who do a fantastic job. I'm pleased you enjoyed your stay with us and also the Christmas Fair which was very popular.

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Reviewed November 21, 2017 via mobile

Stayed for one night with work, I had a lovely spacious room and the food in the restaurant was really nice, with a good choice available. The breakfast was also lovely and the hot food is cooked to order. I would stay here again if in the area

Stayed: November 2017, traveled on business
Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew L, Public Relations Manager at Best Western Plus Aston Hall Hotel, responded to this reviewResponded November 22, 2017

Thank you for your lovely review and comments. I'm pleased Aston Hall met with your expectations and we look forward to welcoming you back very soon.

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Reviewed November 20, 2017 via mobile

Looks great from the outside but is old ok the inside and smells old too...

Staff was nice.. and they tried hard to satisfy my participants and me...

But lunch was gross and served in the meeting room as buffet... breakfast took way too long... the seminar room was cold and not very inviting...

The room however was ok... clean and the bathroom spacious and clean as well...

The hotel has a lot of potential but for some reason I feel they aren’t fully aware of it...

The dinner that was served on one evening was ok... but nothing outstanding...

Further it’s just bad when your emails aren’t being answered and you have to call a million times to get an invoice...

So unfortunately I won’t be coming back...

Stayed: September 2017
Thank Reggie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew L, Public Relations Manager at Best Western Plus Aston Hall Hotel, responded to this reviewResponded November 22, 2017

Thank you for your review and comments whilst disappointing to hear them we will take them on board. Part of the main hotel is from the 17th century but I don't see this as a negative, indeed lots of our guests do appreciate the mix of old and modern, I'm sorry you didn't, I hope you find a hotel that suits your taste when you are next in the area.

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