My boyfriend and I (both 24) stayed in this chalet during April 201.
On the fist day we were greeted by the hotel Manager, Dario (an italian) and the assistant mnager, Sean (british). All of the other staff are british. The hotel is fairly small, however big enough to feel like a hotel and not a B&B.
The room was of an exceptional standard: immaculately clean, spacious room and bathroom, the shower had decent power and a good temperature, and there was ample storaage space for even two weeks skiing. The room was well lit, the temperature was fine, the bedding was sufficiently warm throughout the night.
The staff couldn't have been more courteous. They were mostly between the ages of 18-29 (Dario somewhat older), accomodating, worked long hours, very friendly, polite, cheery and seemed to do everthing fincluding cleaning the rooms, managing at the bar, serving food and helping in the kitchen.
I along with the other guests in the hotel at the time agreed that it was great to have an italian manager to add the italian touches and recommend other local good italian restaurants (his suggestion was superb!) but it was great also having staff that speak your language.
The food was good. Unfortunately we hoped, for a fully catered chalet, to be treated to a delightful italian menu but unfortunately this is not the case as it it Inghams standards to serve english food to english guests which I thought was a real shame. The quality wasn't outstanding, but certainly well worth every penny we paid - there are delicious (italian style!) canapes every night followed by a traditionally british 3-course menu. We had a varied menu - I recall having duck, chicken, beef and lamb. Nothing was repeated. The desserts ranged from ok to amazing (the apple crumble was fantastic). The wine was all inclusive, drink as much as you want, but in the restaurant only, this opened at 19:30 every night for dinner.
Afternoon tea - not worth coming off the slopes for! Cakes were of a very poor standard.
The sking was also good. Theres a good long blue run immediately outside the hotel or a short ski + 50m walk to the gondola leads to the enormous La Villa and Stella Ronda skiing area for which theres are literally thousands of km of runs. We went in April - low season and took a gamble. Unfortunately it was more like a beach holiday, we skiied in sallopettes and a t-shirt only, and about 6 runs per day (out of 30) were closed due to melting snow. For those runs that were open we had a great time and I wouldn't hestitate to return here again during low season. I'd just dress more appropriately and wear more sunscreen!
Other bits and pieces:
Long journey (2 hours+) to the slopes from Insbruck airport but very scenic and pleasant. Plenty of time to buy ski passes and ski hire on the bus - they accept card and don't add on a commission (as far as I'm aware).
Snow boarding lessons were good fun, english speaking instructor and about £20/hr.
This is currently an Inghams only chalet. I booked fairly last minute with Snowfinders.com for the best deal and Nick was exceptionally patient despite calling him many times; his commission was well deserved. Please message if you have questions