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“Stayed only 1 night but very impressed!” 5 of 5 bubbles
Review of Hotel Cristallo

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Hotel Cristallo
Ranked #2 of 18 Hotels in La Villa
Certificate of Excellence
California
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Stayed only 1 night but very impressed!”
5 of 5 bubbles Reviewed September 13, 2013

We stayed at Hotel Cristallo for only one night in August but I was very impressed by the hotel in that short period of time. The hotel and rooms are modern, comfortable, clean and very spacious (by Italian standards).

The staff was extremely professional and friendly and went out of their way to assist us. My husband's luggage broke and we went to the front desk to ask if we could borrow some tools so he could fix it and they loaned us some basic tools which was very nice. Then, I couldn't figure out how to turn the heat on in our room and inquired at the front desk. Being that it was August, they don't normally heat the rooms however being from Southern California, I was cold at night and they accommodated my request and had someone turn on the heat in our room! We also needed to purchase a specific item and the front desk staff were very helpful in directing us to a store where they thought we could find the item (which we did). Upon checking out, we were also given a jar of preserves which I thought was a nice touch. The staff went above and beyond in my opinion. I also solicited advice from the person at the front desk about a driving route that would maximize photo opportunities and she gave me advice which worked out very well.

We ate dinner and breakfast at the hotel and both were superb. The dinner was outstanding and the night we were there they had a dessert buffet the likes of which I've never seen! Everything was artfully and beautifully displayed and everyone was taking pictures of the dessert spread because it was so nice. Breakfast was equally as good with a large selection of items.

I wish we had been able to stay longer as the Dolomites area is really lovely and this hotel would make a nice base from which to explore the area. I would definitely stay at Hotel Cristallo again and would definitely recommend it to others.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ccmsbm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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435 reviews from our community

Traveler rating
    332
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    5
    1
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189
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
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Cheddar
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed September 12, 2013

A group of 8 of us have just returned from a wonderful 6 night stay. We could not fault the hotel - excellent rooms, amazing spa facilities and really good food which is unusual in a hotel in my experience, and that was in the normal dining room - we did not think it necessary to try the gourmet restaurant. And there were several events laid on pre dinner such as an outdoor cocktail party, wine tasting, regional food display etc. Most of all the staff were all incredibly friendly and helpful including the owner who made great suggestions for walks in the mountains.

Room Tip: The hotel is on a road which while very quiet at night does have a few cars from about 5.00am so if...
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  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Johnmole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed September 2, 2013

We spent a week in August in this hotel. The room was large, nice and fairly priced. Service was always impeccable. The wellness area is one of the newest I have seen in Val Badia. Food was excellent (especially the welcome party!) and the owner offered a lot of daily activities, including a highly recommended barbecue in a superbe hut nearby.

Couple suggestions: (1) select rooms facing the mountain, as those facing the road can be a bit noisy if you sleep with open Windows; (2) the dinner area is rather impersonal, but we heard that this autumn will be completely refurbished in a more Tyrolean style

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Labienus66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 9, 2012

We spent 2 days in the beautiful Alta Badia part of the Dolomites in Italy at Hotel Cristallo. Our room rate included an amazing breakfast but we also chose to eat in the dining room both days. The food was very tasty and a great value. The staff were always friendly and helpful. All parts of the hotel were very clean. The owner of the hotel and a fellow guide, took a group of guests on an all day hike near Cortina at no charge. They even took pictures and allowed us to copy them to a USB drive. We would come back here again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Roman J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
71 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed July 15, 2012

I stayed here for 4 nights as part of a group of motorcyclists. We were here based on the recommendation of johnnygsboxer who's review appears below.
The location of the hotel makes it a great base for touring the Dolomites as it is close to the junction of many passes.
The rooms are very comfortable and the service is mostly excellent. We negotiated a half board deal which was good value. The food was mostly very good and the breakfast buffet had plenty of choices including bacon & eggs.
The hotel has free wifi but you need to keep renewing your access code every 2 hours of use which was mildly annoying.
There are plenty of other summer activities should you want a day off riding your motorcycle e.g. there is a forest trail to walk into Corvara where you can get a cable car to the mountain tops or enjoy the café culture. Or you could just stay in the hotel and enjoy the spa facilities.

  • Stayed June 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank wessie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dublin
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed March 11, 2012

This hotel ticks all the boxes. Fantastic location near the pistes, the friendliest staff with super fresh food. The owners franz and Manuela go out of their way to make your holiday a memorable one. I would highly recommend staying here for a vacation not to be forgotten.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank traveladdictdublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thirsk, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 14, 2011

I returned after an absence of a couple of years & the hotel is still as good, if not better. Great service, sublime food (sea bass was lovely & a treat in the mountains)clean, well appointed rooms. Before you die, stay at this hotel!!

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JohnnyGSBoxer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cristallo

Property: Hotel Cristallo
Address: Via Verda 3, 39036 La Villa, Badia, Italy
Location: Italy > Trentino-Alto Adige > Province of South Tyrol > Badia > La Villa
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #2 of 18 Hotels in La Villa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cristallo 4*
Number of rooms: 47
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