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$158
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Reviewed August 25, 2016

I used Howard Plaza several years ago when doing work in Taipei. Most of my trips were only a couple of nights, but the staff always remembered me and took good care of me. The hotel bar was a great place to relax after work and the manager CK always made his rounds to check on the guests. Sales managers Carrie and Angel were always checking in with guests too.

The breakfast selection was great and the restaurant staff always kept my coffee topped off.

Date of stay: April 2016
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank SteveK3617
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HowardPlazaTaipei, 經理 at The Howard Plaza Hotel Taipei, responded to this reviewResponded October 14, 2016

Dear Valued Guest,

Warm greetings from The Howard Plaza Hotel Taipei, hope the message finds you well.

Thank you for taking your valuable time to leave this feedback, it is highly appreciated. We are extremely glad that you enjoyed our service.

Once again, thank you for staying with us. We sincerely look forward to serving you again in the near future.

With warm regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2016 via mobile

I came to Taipei to watch my friends performing at their own concert at ATT. Their hotel was nearby me as well and with reviews I heard about this business hotel, I decided to give it a try staying here.

The room is awesome and they actually upgraded my room to the top floor.. With my name on the tv screen , I feel so important ! Lol..
The toiletries !!! Omg it's from Loccitaine! Do you know how expensive are those ?
Overall stay was awesome and location near the trains and malls.. Convenience store around the corners so yeah it's so way to get around and to find food ..
Strongly recommended!

Date of stay: September 2015
Trip type: Traveled solo
3  Thank Jun_HipHopChica
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HowardPlazaTaipei, 經理 at The Howard Plaza Hotel Taipei, responded to this reviewResponded October 14, 2016

Dear Valued Guest,

Thank you for staying at The Howard Plaza Hotel Taipei writing us the positive review. Your willingness to share your experience is genuinely appreciated.

We are glad to know that you enjoyed your stay with us, especially when we realized that we exceeded your expectations. We truly appreciate all your kind words that will certainly encourage other readers to stay with us.

Thank you again for your nice feedback. We look forward to your next stay at The Howard Plaza Hotel Taipei.

With warm regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2016

Easy to reach the hotel via direct bus service from airport in about an hour. Was given an "upgrade" for the room at 12th floor and welcome drinks. Felt safe with security around 24/7 and need key card to access hotel rooms. Staffs were courtesy and always got greeted. Good choices of Chinese,Japanese & Western breakfast. Free wifi provided for guest. Walking distance to the popular Sogo shopping and subways. Recommend for people who are there on free and easy.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank 524dannyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HowardPlazaTaipei, 經理 at The Howard Plaza Hotel Taipei, responded to this reviewResponded October 14, 2016

Dear Valued Guest,

Thank you for staying at The Howard Plaza Hotel Taipei writing us the positive review. Your willingness to share your experience is genuinely appreciated.

We are glad to know that you enjoyed your stay with us, especially when we realized that we exceeded your expectations. We truly appreciate all your kind words that will certainly encourage other readers to stay with us.

Thank you again for your nice feedback. We look forward to your next stay at The Howard Plaza Hotel Taipei.

With warm regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2016

They are using the Loccitane brand toiletries. They have got 3 types of breakfast to choose; Western, Chinese and Japanese. Our reservation also comes with 3 complimentary drinks at their lounge. The room size is big and their staff are courteous too. We stayed at their 12 floor. You are able to take the DaYou Bus 1960 to the hotel directly from airport and it is the 2nd stop. Go to Sogo plenty of food to choose only 5 mins walk. You will pass by the convenience stall.

Room tip: I think their rate for the room with breakfast is very reasonable.
Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank 742ivys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HowardPlazaTaipei, 業者 at The Howard Plaza Hotel Taipei, responded to this reviewResponded August 18, 2016

Dear Valued Guest,

Thank you for staying at The Howard Plaza Hotel Taipei. Your review is appreciated.

Many thanks to you for taking the time to let us know about your positive experiences at our Hotel. It is our pleasure to receive your compliments here. We truly appreciate all your kind words that let us know we are doing the things right.

Once again, thank you for your support and feedback. We look forward to welcoming you again soon.

With warm regards,
Hotel Management

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Reviewed August 8, 2016

I stayed for 3 days and a security deposit of NTD 16,650 was taken from my credit card upon arrival. On departure I paid in full using the same credit card, but the security deposit was not refunded. I have since phoned the hotel twice and sent an email. The hotel acknowledges their error and each time i contacted them have promised to rectify the problem within the same day, but so far nothing has been done..
On the last call the Hotel said that it took 14 days to arrange a refund of the security deposit. So beware. I will never stay at this hotel again.

Date of stay: August 2016
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank imrdns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HowardPlazaTaipei, 業者 at The Howard Plaza Hotel Taipei, responded to this reviewResponded August 18, 2016

Dear Valued Guest,

Regarding your credit card pre-authorization, we have sent the cancellation fax to the credit bank on your departure date. Cancellation usually will take 1-2 week, depends on the credit card bank's process. And we have sent another cancellation fax to speed up the process after received your request .

We apologized for the confusion and inconvenience it caused and all the needful are done to speed up the process.

Should you require any further assistance, please feel free to contact us.
We thank you for your kind understanding in advance.

With warm regards,
Hotel Management

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