overall, the hotel is ok. the room is big, and two of us were given a big room on lvl 12, with big comfy beds. the balcony was renovated as part of the room and it is now placed with a couch there but the area looked dirty and filthy, which is why i dont even feel like sitting on the couch provided.
there's a bathtub in the shower, but it's a little old. however the heater/pressure worked fine during our two days stay.
im not sure if non-smoking floors are available, but our level smells of it and it's a big turn off coz im allergic to ciggy smoke. Good that there's no smell in the room, but somehow the carpet inside gave u a dusty feel.
location is very near to XMD mtr and other attractions. the red theatere is nearby too. worth a visit. staff speak fluent english and very accommodating. on our second night after we return from dinner, somehow a lampshade infront of the bed fell and the glass shattered and fell all over my bed. a call to the front office and very quickly they sent us their cleaning ladies which worked fast and efficient. very grateful for that as it ensured me a good night sleep after that. thank you lilai hotel.More
- Free Wifi