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All reviews the club lounge spg member rooftop pool pizza pub health club shandao temple station business trip premier room concierge desk breakfast buffet is train station an upgrade fitness center upgraded to a suite rooms are comfortable blue line separate shower
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Reviewed July 25, 2017 via mobile

Stayed only for one night but happy to stayed longer.
Sheraton in US and Europe tend to be a solid 4 stars affair, but this is certainty in the five stars category!

Large, modern and comfortable room with great service all round. Breakfast was pretty good too. The kids also enjoyed the rooftop pool.

Stayed: July 2017, traveled with family
Thank londonN7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonGrandTaipei, 客戶關係經理 at Sheraton Grand Taipei, responded to this reviewResponded August 17, 2017

Dear londonN7,

Thank you for your feedbacks and wonderful encouragements!!
We are happy to hear that you and your family had an enjoyable stay with us!
We, everyone working here at Sheraton Grand Taipei Hotel, look forward to welcoming you back again!

Best,
Ben Ho
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2017

Melo at the VIP lounge is exceptional. She recognizes returned customers, will go all out to help and please customers. I have many friends that will stay here when on business, they always commended Melo as excellent. She is one of the reason that I like to stay at Sheraton Taipei when on business trip here. I really appreciate her care to details and remember what are my preferences. Great job, Melo!

Room Tip: Great, clean rooms. Centralized location.
  • Stayed: July 2017, traveled on business
    • Value
    • Rooms
    • Service
Thank LeonT953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2017

Clean and beautiful room. Good air condition - it sis needed in this town. Great concierge level with excellent food. Great restaurants and location for work. Reasonable prices and ecellent laundry service.

  • Stayed: June 2017, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Neil914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2017

Quite an old looking property but staff and service have always been great. Very close to a main rail station for fast train access to the southern regions. Lobby access for taxis and guest pick-up is excellent and it was also close to my workplace. Always prefer to stay here for those reasons.

  • Stayed: June 2017, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Lawrence Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2017

Have stayed at this hotel 4 or 5 times and each time my stay has been trouble free, have had a various room types and all have been clean and well maintained, staff as you expect are extremely polite. Location is good if you require access to main train station. Breakfast gets very busy, there appears to be a lot of tour parties that stay at this hotel but they were no burden on my stay. Had access to the club lounge which I must say is one of the best Sheraton Lounges there are.
If travelling from the airport expect to pay no more the TWD 1200 > 1300 by standard taxi

  • Stayed: July 2017, traveled on business
    • Location
    • Rooms
    • Service
Thank LaurenceCOYS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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