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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EvelynGuo, Supervisor at Ambience Hotel, responded to this review
Responded Sep 14, 2019
Dear Valued Guest,
Thank you for taking your time to write us a review on Tripadvisor after your stay at Ambience Hotel.
We felt flattered and thrilled that you have given us such a stunning feedback and will definitely share it with our team. We will continuously provide most personalized and detail oriented service to all our valuable guests, and exceeding expectations.
Thank you once again for staying with us and we look forward to welcoming you again in the near future!
Sincerely yours,
Evelyn Guo, Supervisor Ambience Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel in good shape and excellent staff accommodation. High standard of customer service with heart. Prompt check in and check out, no waste of time. Delicious breakfast buffet. Wonderful reception staff members, especially Emily.
Date of stay: September 2019
Trip type: Traveled solo
Review collected in partnership with Taipei Inn 台北旅店集团
This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EvelynGuo, Supervisor at Ambience Hotel, responded to this reviewResponded September 14, 2019
Dear Valued Guest,
Warmest greeting from Ambience Hotel Taipei. Thank you for taking your precious time to write a review after your stay.
I will surely share your cheerful comments with Emily, and our whole team, who will be encouraged by your remarks. Hopefully we will welcome you back in the very near future. We are looking forward to providing you a better service on your next visit.
Sincerely yours,
Evelyn Guo, Supervisor Ambience Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
위치상 가족이라던지 어르신들이 가기에 조용하고 적절한 동네입니다. 시먼딩쪽은 시끄러운 반면 이쪽동네는 조용하고 안전해요. 호텔은 가성비로도 괜찮고 객실 및 조식 모두 무난하게 만족하였습니다.
특히 위니라는 직원분이 한국어를 굉장히 출중하게 잘하셔서 매우 인상적이었습니다.^^ 또한 친절하고 상냥하게 응대해 주시고 숙박기간동안 빠짐없이 챙겨주셔서 너무 감사드립니다😄 덕분에 주변에서 식사 및 관광에 많은 도움이 되었습니다^^ 다시 대만을 방문할 때 위니직원분의 친절한 응대때문이라도 이 호텔에 재방문 할 예정이에요^^ 사려깊은 카드도 감사합니다^^
It was Such👏🏻A👏🏻Wonderful👏🏻Stay👏🏻! We were greeted with a kind welcome by Winnie who was absolutely amazing and has a great Korean skills. As much as she welcomed us with warm kindness, she also constantly made sure that our stay is in good hand by asking us how the room condition is, if the breakfast was good, and even about our trip. She also let us know where the place is good to have meals and recommanded us a few choices of restaurants which was really helpful.
I ask this hotel that her work should be acknowledge, credited and hope that she gets even awarded🤗 We sincerely thank her with all our hearts.😊
Thank you. We really appreciate it.
Regards, Yeongsu Jeong Yeonsun Hwang
Date of stay: September 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was my second time staying at Ambience. Another great stay and will definitely stay at this boutique hotel again. Impeccably clean. Walking distance to many local eateries. Hotel staff were incredibly welcoming and thoughtful, giving us many recommendations to eateries nearby including some local hidden gems. We travelled as a group of 4 so mainly used a car ride service to travel to places. Otherwise a comfortable 10 min walk to the nearest train stations (Songjiang Nanjing or Zhongxiao Xinsheng). The complimentary afternoon tea is a great touch if you stay around the hotel during the day.
Date of stay: November 2018
Value
Cleanliness
Service
Review collected in partnership with Taipei Inn 台北旅店集团
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LeoHuangTaipeiinn, Supervisor at Ambience Hotel, responded to this reviewResponded August 27, 2019
Dear Value Guest,
We are humbled by your high praise and thank you for taking the time to share your comments from your recent stay with us at Ambience Hotel. I was truly delighted that we exceeded your expectations, especially with regards to our excellent service extended by our team members. Our aim is to deliver the best possible service to our guests and we are glad that you fully enjoyed your accommodation along with everything else we offered. The staff will be very pleased with your feedback. We look forward to welcoming you back and remain at your service.
Yours sincerely
Leo Huang, Supervisor Ambience Hotel
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This hotel looks a bit old from outside, but inside is enough recent and well cleaned. Staff is extremely friendly. Receptionist explained about food, landmarks and how to get there around the hotel taking long time since she tried to do it in English because I don’t speak Chinese. Next time I visit Taipei, I’ll choose this hotel again for sure.
Date of stay: August 2019
Trip type: Traveled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LeoHuangTaipeiinn, Supervisor at Ambience Hotel, responded to this reviewResponded August 27, 2019
Dear Value Guest,
Thank you for choosing Ambience Hotel. We sincerely appreciate your encouragements and feedback. It is always a pleasure to receive such rewarding compliments and your support has been shared with all the departments. Thank you once again for your compliments and should you have any further suggestion or inquiry, please do not hesitate to contact us. We look forward to welcoming you back on your future visit.
Yours sincerely
Leo Huang, Supervisor Ambience Hotel
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We spent two nights at Ambience Hotel. The room was big and clean. The breakfast was great. This is a place I would certainly recommend to my friends and family. Finally, the staff is so kind and helpful. They make you feel very comfortable.
Date of stay: August 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EvelynGuo, Supervisor at Ambience Hotel, responded to this reviewResponded August 22, 2019
Dear Valued Guest,
Greetings from Ambience Hotel Taipei. Thank you for taking your precious time to write a review after your stay.
It is our goal to make guests feel welcomed, being cared, and finally like a home away from home. We truly hope our honest and warmest customer service could make you feel like staying at home.
Hopefully we will welcome you back in the very near future. We are looking forward to providing you a better service on your next visit.
Sincerely yours,
Evelyn Guo, Supervisor Ambience Hotel
Report response as inappropriateThank you. We appreciate your input.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.