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Reviewed September 6, 2019

1. The service in this hotel is exceptional. From the front desk, the concierge, the shuttle bus driver, all are very courteous and helpful. They are super nice, very polite and very warm to all guests
2. The room is clean and large and the bed is comfortable.
3. The shuttle bus is nice, It takes you to night market and national palace museum, and other places too.
4. The breakfast buffet has good options. Not too many variety but nice warm and delicious.
Overall, I enjoyed my stay there. Will definitely stay there again if I go back to Taipei

Date of stay: August 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Shelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraTaipei, Sales Supervisor at The Riviera Hotel, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

Thank you for staying at The Riviera Hotel. Your review is appreciated.

Many thanks for taking the time to let us know about your positive experiences at our Hotel. It is our honor to receive your compliments.
We look forward to welcoming you again soon.

Best regards,
The Riviera hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2019

This hotel is great. The hotel staff is very friendly and polite. If you have a problem or a question, they help without hesitating. The rooms are super clean and well temperatured. The free WiFi is fast and you have a TV and DVD Player. For breakfast they offer European and delicious Taiwanese food. Very nice. All in all very excellent hotel!

Date of stay: August 2019
Trip type: Traveled on business
Review collected in partnership with this hotel
Thank SRMDberlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraTaipei, Sales Supervisor at The Riviera Hotel, responded to this reviewResponded September 4, 2019

Dear Valued Guest,

Thank you for staying at The Riviera Hotel. Your review is appreciated.

Many thanks for taking the time to let us know about your positive experiences at our Hotel. It is our honor to receive your compliments.
We look forward to welcoming you again soon.

Best regards,
The Riviera hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2019

My favorite hotel in Taipei. Good location, next to 2 metro stations, park, food court and night market. Great view from the roof. Quieter than in the city center. Foot massage across the street, convenience stores and banks 2 min walk. Good service and well trained stuff. Stayed there 3 times and will be back.

Date of stay: August 2019
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank Kyryl12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraTaipei, Sales Supervisor at The Riviera Hotel, responded to this reviewResponded August 28, 2019

Dear Valued Guest,

Thank you for staying at The Riviera Hotel. Your review is appreciated.

Many thanks for taking the time to let us know about your positive experiences at our Hotel. It is our honor to receive your compliments.
We look forward to welcoming you again soon.

Best regards,
The Riviera hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2019 via mobile

I was looking for a hotel close to the river and this was one of the better ones... Lovely staff, really cute rooms and public areas with a nice public seating area on every floor and books to read. Good breakfast. Location was reasonably convenient. Honestly, the only miss for me was the very poor fitness facility. There is a rooftop gym and a lot of open space on the rooftop which could have been used to make the gym area larger and to give it some sensible equipment. As it turns out, there's two treadmills, a bike and a multi station machine. Also a rack of very light dumbells... Given the space they have, there could have been a great gym instead. If you're not a gym goer then book without hesitation, it's a lovely hotel otherwise.

Date of stay: August 2019
Trip type: Traveled as a couple
Thank darkcoffee67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraTaipei, Sales Supervisor at The Riviera Hotel, responded to this reviewResponded August 28, 2019

Dear Valued Guest,

Thank you very much for staying at The Riviera Hotel. We appreciate your feedback.
We’re sorry you were unhappy. We have reported your comments to our management.
We’ll work hard to fix the issue you experienced. Thank for letting us know. Also, we look forward to serving you soon.

Best regards,
The Riviera hotel

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Reviewed August 19, 2019

The staff were amazing from start to finish ! Clean and spacious rooms ! Genuine and experienced advice on day trips (Doorman Jack was amazing in helping to organise a day trip)

Would definitely stay there again if we revisit Taiwan which is also amazing as a country and people !

Date of stay: August 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Mowy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraTaipei, Sales Supervisor at The Riviera Hotel, responded to this reviewResponded August 22, 2019

Dear Valued Guest,

Thank you for staying at The Riviera Hotel. Your review is appreciated.

Many thanks for taking the time to let us know about your positive experiences at our Hotel. It is our honor to receive your compliments.
We look forward to welcoming you again soon.

Best regards,
The Riviera hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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