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4 - 9 of 44 reviews
Reviewed January 3, 2018

The room is good and the view from the room is great.
Location is also good, just a few steps away to the Ita Thao Pier.

For the breakfast we had to walk to another building (which is a minute walking), the breakfast was okay but could be improved to make guest more impresss and the breakfast room had a little smell of swimming pool chlorine.

The staffs were friendly and helpful.

Date of stay: December 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank JungAemin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2017

雖然是有蒸氣室、游泳池相關設施,但是房客要自己小心這些設施根本無人看管,同行友人晚間去泡蒸氣室,結果燙傷大腿,櫃臺經理只拿AE給我們,我只有非常傻眼,難道一定要出事才會處理嗎?早餐千萬不能超過九點去吃,完全通通都沒有東西可以吃了,我非常懷疑管理者是否想放棄飯店了。
you Must award yourself safely to use the facilities, you could burn yourself and dangerous. If you eat breakfast after 9, you could eat nothing.

Date of stay: May 2017
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Lambertlee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
力麗哲園日潭館, 經理 at Lealea Garden Hotel - Sun, responded to this reviewResponded May 3, 2017
Google Translation

感謝貴賓撥空為我提供了寶貴的建議!讓我們重新檢視服務中的不足,我們在對顧客的意見非常的重視!也會積極的改善硬體以及餐飲的更好,我們期待每位顧客都能在旅遊的過程都能充分享受及放鬆,您給的寶貴意見我們將謹記,並期望努力獲得更好的鼓勵感謝您!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2016

The view is great, staff is well-mannered. As there is a large tour group, we cannot get rooms on the same floor as our friend and hotel staff said it was pre-determined by their computer system which I found it hard to believe. However, facilities are offered in their sister hotel which is only just next. There is a spa tub and swimming pool but if you stay in Sun or Moon hotel, is a bit of inconvenience. Breakfast quality is ok standard Taiwanese food.

Room tip: odd numbers are lake view and even numbers are mountain view
Date of stay: November 2016
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Yardley K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
力麗哲園日潭館, 經理 at Lealea Garden Hotel - Sun, responded to this reviewResponded February 6, 2017

Thanks for your comments. Hope you had a great memory. Look forward to your coming next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2016 via mobile

Nice room and location. The restaurant and swimming pool are located at another (main) building which less than one minute walking. Good choice if you want to overnight at Sun-moon lake. The only thing I would say need to be improved is the quality of breakfast.

Date of stay: November 2016
Trip type: Traveled with family
Thank CeciliaChou
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
力麗哲園日潭館, 經理 at Lealea Garden Hotel - Sun, responded to this reviewResponded February 6, 2017

Thank you for your feedback, Really Sorry Inadequate where we will improve as soon as possible. Lealea hotel have great location, you can enjoy wonderful scenery of sun moon lake. Thank you for choosing lealea hotel, looking forward to seeing you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2016

We stayed at this hotel for one night. It is conveniently located in the center of town; walking distance to shops, food and the ferry. We tried to book a lake view room, but it was not available so we had a view of the town and mountain. They do have an indoor pool but it was closed for maintenance during our stay. Our stay came with breakfast buffet but it was not offered at the hotel. We had to walk to their other location next door which had a gorgeous morning view of the lake.

Room tip: Book room with lake view
Date of stay: September 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Yen H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
力麗哲園日潭館, 經理 at Lealea Garden Hotel - Sun, responded to this reviewResponded September 21, 2016

It was the deficiency we were struggling to correct. Thanks for your comments.

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