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Reviewed December 29, 2018 via mobile

It was nice they had a comfortable room for all six of us. Cozy wooden interior with interesting eclectic decor. Breakfast was healthy and light. The service was good and prices reasonable. Would definitely stay there again and recommend to friends!

Date of stay: December 2018
Trip type: Traveled with family
Thank Angela P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2018

We enjoyed our stay at this resort. The room was spacious and clean. The western style breakfast consisting of eggs, toast, sausage and fruit was good and the portion was decent sized. The location is good and the price is reasonable. It is walking distance to the Ita Thao market as well as the ropeway to the Formosan Aboriginal Village and a hiking trail head. There are some tips below that can help enhance your experience.

Please be aware that if you take the bus from Taichung HSR, it will drop you at Shuishe which is at the opposite side of Sun Moon Lake. In order to reach this resort (located at Ita Thao), you will need to take the round the lake bus, the ferry or a taxi. If you pack lightly, you can save money by taking the ferry or the bus. The bus only runs until 5pm. The ferry is canceled if there is fog. If you take a taxi, you will likely need to take the taxi which will charge approximately $500.

The staff can only speak basic English. Our room was never cleaned. There is no shower and just a half-bathtub so it's very easy to get the floor wet. Also, at the conclusion of your trip, the manager will give you a ride back to Shuishe for $700. We had to use this option, because we brought all of our heavy suitcases with us. Had we done this trip over again, we would have tried to check most of our luggage in our next hotel in Taipei.

Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank johnlu2
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2018 via mobile

We stayed here for 3 nights while visiting the sun and moon lake. The bed was very comfortable and the room had everything you could wish for. The hotel was very quaint with lots of interesting artifacts everywhere. The breakfast was very good as well.
I would not recommend it though as I felt it was much too pricy for the location and what you get.

Date of stay: October 2017
Trip type: Traveled as a couple
Thank 976sabiner
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2017

The hotel was actually way more beautiful than in pictures. The decoration was stunning, my mom loved taking photos both inside and outside the buidling. The lake-view room was pleasant and cozy. The staff were polite and willing to help but they could not speak english very well.

Date of stay: November 2017
Trip type: Traveled with family
Thank Wanyaporn K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2017

We had a terrific stay at Sun Moon Lake, we loved the hotel. It was well located, clean and very comfortable. We extended our stay we enjoyed it so much. The hotel staff we also fantastic (although not a lot of English spoken we still understood each other) the Manager went out of his way one night to drive us to find fire flies totally unexpected. he also called our next hotel after we left to check about something we had left in the room. Excellent service. Thank you we would love to go back and visit again.

Date of stay: March 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
3  Thank cupcup
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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