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$128
Fully refundable before Wed, Mar 27
Breakfast included
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4 - 9 of 76 reviews
Reviewed January 8, 2017

We visited this resort specifically for the hot springs. Two thirds of the hot springs facilities were closed for cleaning and maintenance but they still managed to charge full price. We had to purchase a towel which would have been an ideal towel if you were a new born baby. The towel was barely big enough to dry a frypan. Very disappointed

Room tip: If hot springs are what you are looking for I would look somewhere else
Date of stay: December 2016
  • Trip type: Traveled with family
    • Cleanliness
    • Service
Thank OzMaestro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 14, 2016 via mobile

It is a beautiful resort surrounded by mountains. It was unfortunate that paths toward waterfalls were closed during our visit. Overall, we still enjoyed our stay. If you do not plan to utilize hot spring bath and walking trails multiple times, it makes sense just buy entry permit only. The lodging is relatively expensive.

Date of stay: December 2016
Trip type: Traveled with family
1  Thank Tina_ChaGC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 10, 2016

This property is not only a resort but a sightseeing spots too. We have been here to watching beautiful mountain, nice walking trails, beautiful river around, 2 waterfalls and butterfly museum. A lot of thing to watch. If you like nature you can come and visit this place. When we were here, it was very rainy but it doesn't spoil our sightseeing tours. Rivers looks too dangerous, Waterfalls were in full flow. But due to this we can go and cross bridge due to roads were blocked. But over all good to watch. It took around 2 hours taxi journey from Hualien to reach this resort. It has entry fees too to enter this resorts.

Date of stay: October 2016
  • Trip type: Traveled with family
    • Location
2  Thank Virendra-Yadav_2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 20, 2016

Congratulations on creating a hotel in Taiwan with international standards. Nice rooms and bathrooms. Friendly, helpful service and nice surroundings.

Too bad the food was usual taiwan fare for a vegetarian. Three mushroom dishes, some bitter, tough, bamboo shoots and watery soup. Spaghetti was fine, but no Parmesan or other cheese topping and no buns or garlic bread. We saw others eating buns, there was butter at our place settings but ....? When we asked for garlic bread they brought some anemic white slices not toasted at all. My wife asked for them to toast it till brown and add some garlic in butter. Waiter said yes, took it away and came back 3 minutes later with exact same anemic, white, sliced buns.

We watched others in our group drinking wine but when we told the waiter we didn't drink wine he just took our wine glasses away and never offered us an alternative drink. Cannot make any Mango lassi? Papaya milk? Fresh squeezed Orange juice or watermelon juice? Nothing to replace the wine we paid for but are not receiving?

They had a noodle bar but the the steamed peanuts and baby corn were old. And the sauces were not of a very high standard.

After we had finished our meal the maiter'd asked our opinion. We told him the three servings of mushroom were all the same. Too much of the same. Tired of mushroom.

He kindly told us they could prepare some baked dish for us. But it was too late we were already sadly full.

Why not ask our preferences or choice before the meal. We had told them before the dinner we could eat garlic and onion so they had more leeway to cook dishes. But to no avail.

Next day at lunch we discussed all this with same maiter'd and he assured us he had discussed our concerns with the staff at morning meeting and all would be tastier. We again said garlic and onions was ok with us and could they make us fried rice and fried noodle with a nice spicy flavor.

Dishes arrived and ... Anemic fried rice. I've never seen such white, anemic fried rice in my life. No flavor .... No garlic ... No onion. Fried noodle the same. OMG were they listening??!

The maiter'd had assured us he would also get some real garlic toast for us. When the "French toast" arrived the same anemic, white sliced buns appeared like a ghostly apparition from the night before!

We heard the maiter'd scolding the waiters for bring us that "French toast" so we got his attention. He took it away and my wife had to teach him how to make garlic bread. OMG again!

The maiter'd was so sweet we just imagined a stubborn cook refusing to listen to his maiter'd or any customers input. We imagined his response to the maiter'd went something like this: "I know what REAL veg is and we're not having any input from those damned customers!"

We told the maiter'd it was all a shame because they have a five star hotel with a two star kitchen. An international staff would prepare something like meatless moussaka or hummus or even lasagna or some potato casserole would be fine. Anything but mushroom, mushroom, mushroom and watery soup.

Date of stay: July 2016
1  Thank TaoWeiDavid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 8, 2016 via mobile

We've traveled many places, this hotel is by far the most remote and incredible view along with excellent service. We rode the train from Taipei and connect in HuaLien to Kwan Fu. Hotel sent a shuttle bus to pick us up at train station. We stayed in the western style room with hot spring tub inside the room. Dinner and breakfast are included with price. Morning guided forest tour too included. This is absolutely worth every penny. Highly recommended.

Date of stay: March 2016
Trip type: Traveled with family
1  Thank chialic2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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