We stayed here on 2 separate occasions, first at the start of our trip and again on the last 2 days.
Both stays we got different rooms on different floors. The first night, maybe because we only checked in after 6pm and was staying one night, the rooms we got on the 10th floor were freezing cold, dim and it took forever for the water to get hot. We were not impressed!
The second visit, we stayed two nights, and the rooms we got on the 11th floor were much nicer, brighter and not so cold. Showers were nice and hot.
The rooms themselves were standard hotel rooms, generally hotel rooms in Taiwan are quite spacious. Clean sheets, comfy beds, we got extra blankets in ours the second time round. Great wifi connection. Soundproofing is not so good, I could hear traffic (not loud but still audible) and people in the corridors. My parents were in the room next to ours and could hear my child crying.
Breakfast was a small selection of eggs, ham, noodles, congee and breads.
The hotel seems popular with tour groups, large groups were checking in and out during our stay there.
The staff were always ready to answer your questions, they were not smiley or look very friendly but it was always a hive of activity.
The Ximending MRT station is about a 10 min walk from the hotel and the area is surrounded by shops. We didn't have much time to explore but there is a bakery just two doors away and some convenience stores, eateries, fruit shops. I did not check out the laundry facilities but there is a self service laundromat nearby.