our first time to travel with my mother and two sisters and my daughter and niece . our first time also at regal hotel
we get two rooms our room
is big because we are 4. i like our place it’s near to shopping area to the restaurant mtr bus taxi the staff is nice . the food is good . during our stay there is a typhoon no one is allowed to go out signal no 10 that day . thanks god even it takes to long before they deliver our food . their fried rice and pasta is very delicuios thanks to all the staff who give action went to our room beacause of the heavy wind our window open they fix the window another unforgetable experience and our flight is cancelled

Le me start with the positives.

1) You can't really beat the location. Just a 3min walk to Zhongshan Junior High School Station (Blue Line). From there, the vast metro system can take you, practically, anywhere you may need to go. Very central to most places.
2) Concierge staff, Kevin, was extremely helpful. Recommended good places for us to eat at. And helped us find out how to get to certain places we were unsure of getting to.

Now the negatives.

1) The rest of the front-of-house staff leave a lot more to be desired for. They are not bothered by your comings and goings. Seemed reluctant to help. On our last day, we were sent off with an, "Ok" after handing over our room key. Not even a goodbye.

2) Breakfast is something you should not pay extra for if it isn't included in the room price. The only saving grace was the toast (toasters are a pain to work, by the way)

3) The rooms aren't soundproof. Had to put up with furniture being dragged around, from the room above, late into the night and loud talking from outside our door.

4) There's only 1 lift, so be prepared to wait during high usage times. Breakfast is served on the 9th floor but the lift only serves up to level 8 (for those with difficulty with stairs).

5) The tumble dryer needs 2 cycles before majority of your clothes are dried. Some were still damp even after the 2nd cycle. Before anything, let it be known that my laundry load was about 3/4 full only. Again, laundry services are on the 9th floor.

6) The toilet/ bathroom glass wall is not frosted with only roller blinds blocking off full view into it from the room. But from certain angles, the inside is still visible.

The rooms are not as clean as the photos depict (stayed in room 709).
It was weird that the bathroom sink is on the right as soon as you walk in and there was a fluff of dirt in the middle of the room (which was then cleaned the next morning).
The room is of a decent size, daily housekeeping was done and water (bottles) were replenished. There is no cupboard space though.
Bathroom amenities were also replenished, however note that no conditioner nor body lotion was provided.

On day 3, I was shocked to find that they had provided a clean, though clearly worn-out, torn towel.

What annoyed me was the water dripping that my partner and I heard every night as we tried to sleep.

There is a tiny gym on the 9th floor however the treadmill does not work and the rest of the equipment look like they haven’t been touched or cleaned in a while.

My stay included breakfast but we did not have the breakfast.
Our stay for 7 days cost about NT$9000- area was ok but we probably wouldn’t stay again as we would see what else other hotels can offer for approximately the same price.