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Jon Mortimore

Always friendly and helpful

5.0 of 5 bubblesReviewed Oct 8, 2019via mobile
We have been staying in Dandy Tianmu for 3 times. Love this hotel, nice clean and comfortable with the added benefit of in-house laundry facilities and close to local shops and restaurants. Also really nice helpful people, well done!

Rooms are a good size and noise is very minimal. Good facilities with excellent showers that push out a lot of water.

HBO available on television in the room with plenty to watch including a film channel.

In the restaurant there are biscuits with a good coffee machine available free of charge.

Breakfast is good with a selection of western and oriental foods.
Date of stay: September 2019
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
allen730210, Assistant Manager at Dandy Hotel - Tianmu Branch, responded to this review
Responded Oct 24, 2019
Dear Guest,

Thank you for your kinds words and positive feedback! We're so glad you received such wonderful service during your stay and that everything was to your liking.

Thank you once again for giving us the opportunity to accommodate you and we all sincerely looking forward to serving you in the future!

Sincerely yours,

Allen Huang
Hotel Assistant Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 20, 2019

Great stay! I loved this hotel, especially its reception staff. All were so kind, sweet, helpful, and fluent in English - especially Miss Belle, Miss Alvina, Miss Rainnie, who carried luggage, arranged taxis - writing addresses in Mandarin to show drivers, and with taxi numbers to ensure taking the right taxi. Drivers were all polite and communicated well, though only one spoke English. They drove safely. Mr. David and Mr. Shane were also very helpful and welcoming in Reception too. In-room wi-fi Internet service worked great, and Starbucks with wi-fi was very nearby. TV had a number of channels, mostly Mandarin. Only American news offered was CNN. Very clean, with ultra-modern toilets/showers, hair dryer, plenty of towels (but no face cloths), soaps,razors, cotton swabs, and other supplies all free. Rooms had so many free ammenities, snacks, sodas, water, slippers, and cake on arrival. Quiet room, comfortable bed, a desk, and refrigerator. They have an elevator. The breakfast room offers a large hot/cold buffet selection, well prepared, with many healthy vegetables, fruits, nuts, hot foods, soup, cereals, and pastries. I could not believe it all came with the reasonable price of the room. Free coffee, tea, milk, water, and coffee wafers 24 hours-a-day. I felt safe there, even walking alone at night. Good, reasonably priced places to eat are close by - Wendel's for fine dining inside/casual outside in the beer garden, or more casual The Taco Bar, right next to a good Korean restaurant, and a block further a Wine Max (wine bar), an ice cream shop, all within two blocks from the hotel. Convenience store is right nearby on the corner, open late. I want to say big thank-yous to the sweet, helpful reception and breakfast staffs. Be sure you learn the Mandarin words for: hello, good-bye, please, thank-you, and be careful. Using those with a smile, you'll find everyone in the Taipei will go out of their way to help you. Dandy Hotel has reasonably priced airport shuttle service to the airport, about an hour away too, as well as train service. Thank you, very much to everyone at Hotel Dandy! (Shay shay ne!) I hope I spelled Mandarin for "thank you much" correctly. I will look forward to staying there with all of you again. Views of the mountains from the upper floors were so pretty. The staff felt like my friends, after just a five-night stay. I'll surely stay there again.

Room tip: Great views of mountains, especially from 8th floor, and I had no noise problems at all.
Date of stay: August 2019
    • Value
    • Rooms
    • Service
3  Thank Candice R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
allen730210, Assistant Manager at Dandy Hotel - Tianmu Branch, responded to this reviewResponded September 24, 2019

Dear Vauled Guest,

Thank you for your kinds words and positive feedback! We're so glad you received such wonderful service during your stay and that everything was to your liking. We are great pleasure to know that you had a great time at our hotel and your compliments will definitely be shared with our team to recognize their efforts.

Hopefully we will welcome you again in the very near future. We all look forward to sharing those lovely places with you on your next visit.

Sincerely yours,

Allen Huang
Hotel Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2019 via mobile

這次入住剛好是我的生日,櫃檯人員Kenton很貼心的幫我們準備一個可以讓我跟家人、同學慶生的場地。
另外其他櫃台人員如Shane, Blanche, David, Alvina, Laura, Belle & Rainnie也很親切!

----------我是分隔線----------

It was my birthday and I wanted to have some friends over. Kenton was nice to lent me their conference room for that purpose.
Shane, Blanche, David, Alvina, Laura, Belle & Rainnie were also very welcoming during our stay.

Date of stay: August 2019
Trip type: Traveled with family
2  Thank kkttliang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
allen730210, 襄理 at Dandy Hotel - Tianmu Branch, responded to this reviewResponded September 24, 2019
Google Translation

親愛的貴賓您好,

感謝您願意再次選擇入住丹迪旅店-天母店,並給與我們五顆星的好評。

得知您對於櫃台同仁Kenton的服務感到滿意,Kenton也感到非常開心!

再次祝福您生日快樂!誠摯期盼您下次的蒞臨。

日後我們也將持續努力,注意每一個細節,為提供更優質貼心的服務而努力。



敬祝 平安 順心

丹迪旅店天母店
Allen Huang / 襄理

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2019 via mobile

Excellent location, comfortable with clean and tidy rooms to stay. Continental breakfast was nice. Every Monday live violin performance was mesmerizing...

I highly recommend for those who would like to stay...

Date of stay: August 2019
Trip type: Traveled on business
Review collected in partnership with Taipei Inn 台北旅店集团
2  Thank fareed_farooqhi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
allen730210, Assistant Manager at Dandy Hotel - Tianmu Branch, responded to this reviewResponded September 16, 2019

Dear Valued Guest,

Thank you for staying in Dandy Hotel Tianmu during your trip in Taipei and writing this positive review on TripAdvisor. Hopefully we will welcome you again in the very near future. We all look forward to sharing those lovely places with you on your next visit.

Sincerely yours,

Allen Huang / Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2019



My Family and I having been staying at Dandy Hotel in Tianmu for the past 6 years. My mom owns a Burger Diner nearby so the location is perfect. I have recently lost my brother due to cancer so in the past 3 months all the family members have been staying at Dandy. They have been so compassionate and accommodating with the last minute arrangements we had to make. Their above and beyond customer services from the manager all the way to the front desk provided us with impeccable professionalism. I have been traveling for work and staying at different hotels around the world and Dandy - Tianmu has always been the one place that feels like a home away from home! Thank you so much everyone for all your sincere and kindness dedication to what you do!!!

Date of stay: August 2019
2  Thank MarysDiner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
allen730210, Assistant Manager at Dandy Hotel - Tianmu Branch, responded to this reviewResponded September 24, 2019

Dear valued guest

Thank you for staying with us and sharing your precious experience at Dandy Hotel Tianmu Branch. I am so pleased to hear that you were satisfied overall with the hotel and the service.

Hopefully we will welcome you again in the very near future. We all look forward to sharing those lovely places with you on your next visit.

Sincerely yours,

Allen Huang / Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2019

Very careful and kind reception staff, delicioous morning food, clean and convinient room.
Everything is perfect
Thanks for reception staffs, especially Elvina, Laura and David!
I'd like to choose Dandy Hotel - Tianmu Branch again when I travel in Taipei.

Date of stay: August 2019
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Review collected in partnership with Taipei Inn 台北旅店集团
2  Thank libraryreporter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Escape807965, 業者 at Dandy Hotel - Tianmu Branch, responded to this reviewResponded September 7, 2019

Dear libraryreporter,

Thank you for sharing your feedback with us following your recent stay at Dandy hotel Tianmu Branch,Taipei.

We are delighted to learn that you were pleased with our services.Your compliments have been shared with the entire team, and we are all very proud that we were able to contribute to making your trip to Taipei an enjoyable one.

We hope to see you in the near future for a fully enjoyable stay.

Best regards,

Vivian Wu
Hotel Supervisors

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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