Since I am traveling with my family, I’ve booked a room for 3 pax - like most of the hotel design in the city, don’t expect too much on the room size.
As a hotelier, I am not really like the design of bathroom door. There is no lock on the glass door - and easily ajar with a small gap; if you are a demanding person on privacy, you might need to consider this part - especially if you are traveling with friends.m, not family.
Personally, I like the design of the writing desk area.. kind of Japanese style with a minibar, you could store your drinks there and enjoy your own peaceful moment.
Room cleanliness is up to expectation for me, no major cleanliness issue was found during the stay, and amenities in the room are sufficient - of cause, it would be nice if they provide a larger tooth paste.
The service is outstanding, very passionate and helpful front desk agents. Nice arrangement on the manning of agents, no queue at all whenever I approach the counter.
I have requested their assistance on the trip planning, and their supervisor - Vanessa Chen provided fabulous personalized service to me.
Vanessa sat down with me for introducing various attractions one by one with her comments and highlights, very touch that she shares her experience during the conversation. This make the whole experience lifeful and help a lot on the understanding for a person who first time travel in Taichung.
Overall, this is a lovely hotel in Taichung with good location, very close to the train station and night market. Their amazing service makes the whole trip experience smooth and sweet.