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All reviews free laundry laundry room taichung station different theme triple room sun moon lake milk tea hotel is located shopping mall the hotel staff elite room lounge area rest area ideal location self service washers and dryers choose this hotel
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Reviewed September 29, 2019 via mobile

The staff are very nice and helpful. The free breakfast is great - it's actually a full meal including fruits, drinks, desert. There's a free DIY laundry room. And you even get free movies in your room - I watched Tolkien during my stay. Overall it is a very nice place to stay, and wonderful value for money. Definitely recommended for everyone who visits Taichung.

Date of stay: September 2019
Trip type: Traveled solo
Thank wdinasn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
evaevaliao, 業者 at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded September 29, 2019

Dear Guest,

Thank you for choosing CityInn Hotel Plus Taichung Station Branch, and spending your valuable time writing such great review here and sharing your experience with other reviewers.

Thank you for give opportunity to stay at here.
We're truly glad to know that you were satisfied with Cityinn Hotel Taichung Branch.
Wish you have a good memory at our hotel in Taichung.

If there's anything we could improve on, please do not hesitate to contact us.
We are looking forward to seeing soon in the future.

Best regards,

Eva Liao
Receptionist Leader
CityInn Hotel Plus Taichung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2019 via mobile

Since I am traveling with my family, I’ve booked a room for 3 pax - like most of the hotel design in the city, don’t expect too much on the room size.

As a hotelier, I am not really like the design of bathroom door. There is no lock on the glass door - and easily ajar with a small gap; if you are a demanding person on privacy, you might need to consider this part - especially if you are traveling with friends.m, not family.

Personally, I like the design of the writing desk area.. kind of Japanese style with a minibar, you could store your drinks there and enjoy your own peaceful moment.

Room cleanliness is up to expectation for me, no major cleanliness issue was found during the stay, and amenities in the room are sufficient - of cause, it would be nice if they provide a larger tooth paste.

The service is outstanding, very passionate and helpful front desk agents. Nice arrangement on the manning of agents, no queue at all whenever I approach the counter.

I have requested their assistance on the trip planning, and their supervisor - Vanessa Chen provided fabulous personalized service to me.

Vanessa sat down with me for introducing various attractions one by one with her comments and highlights, very touch that she shares her experience during the conversation. This make the whole experience lifeful and help a lot on the understanding for a person who first time travel in Taichung.

Overall, this is a lovely hotel in Taichung with good location, very close to the train station and night market. Their amazing service makes the whole trip experience smooth and sweet.

Date of stay: September 2019
Trip type: Traveled with family
1  Thank Santiyo-C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edenLSJ, 業者 at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded September 25, 2019

Dear Guest,

Thank you for choosing CityInn Hotel Plus Taichung Station Branch, and spending your valuable writing such great review here and sharing your experience with other reviewers. It's really an honor to receive 5 stars from you.

First of all, thank you for giving opportunities to stay at here.
We're truly glad to know that you were enjoyed with Cityinn Hotel Taichung Branch.

In addition, there is a suggestion on bathroom door.
We already convey the opinion to the maintenance department.
We will do our best to improve the shortcomings so that we may serve our guests better in the future.

We hope to welcome you back soon to CityInn Hotel in the future and hope that you will recommend us to family and friends let them to also discover our hotel and the beauty of the scenery of Taiwan.

Best regards,

EDEN LIN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2019

Cityinn Hotel Plus - Taichung was a fantastic base for visiting Taichung and surrounds. Although everything is spread out in Taichung, the TRA train station area is still the best area to stay as most bus routes go through the station. The double room was spacious enough for two to feel comfortable. The decoration was a bit like a six year old’s room with all the animations all over the walls but the room was clean. The breakfast spread was relatively healthy with plenty of tasty vegetable dishes. Free milk tea around the clock and free self-service laundry were nice conveniences. The front desk was always well-staffed and there were plenty of places to eat within a few minutes of the hotel.

Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank thelonious22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
evaevaliao, 業者 at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded September 16, 2019

Dear Guest,

Thank you for choosing CityInn Hotel Plus Taichung Station Branch, and spending your valuable time writing such great review here and sharing your experience with other reviewers.

Thank you for give opportunity to stay at here.
We're truly glad to know that you were satisfied with Cityinn Hotel Taichung Branch.
Wish you have a good memory at our hotel in Taichung.

If there's anything we could improve on, please do not hesitate to contact us.
We are looking forward to seeing soon in the future.

Best regards,

Eva Liao
Receptionist Leader
CityInn Hotel Plus Taichung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2019

彬彬有礼和回复很快的员工,很棒。地点优。强推!Check in Check out 快捷。柜台服务员很乐意提供观光景点ideas也很用心地帮忙寻招directions供参考. 旅点也有休息公共区给住客,大厅还提供免费咖啡和茶。One of the most ideal location, just a short 5 minutes (or maybe 8 minutes if you walk real slow) from the train station. Absolutely polite and extremely helpful counter staff offering assistance readily. Room price is affordable and reasonable.

Room tip: Opt for the next category (from the most basic) of room for extra space
Date of stay: August 2019
    • Location
    • Rooms
    • Service
Thank ct2202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edenLSJ, 業者 at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded August 26, 2019
Google Translation

親愛的貴賓您好:

首先,非常感謝您支持新驛旅店-台中車站店,並利用您寶貴的時間分享您的住宿體驗。
能夠得到您五顆星的肯定,團隊感到非常開心!

旅店一直以來以親切、熱情的服務精神接待旅客,
非常感謝您對新驛的讚賞,也很高興您喜歡新驛提供的環境及服務,
相信有您的支持與肯定,團隊在未來的服務上會更加有信心。

期待不久的將來能再次為您服務!
感謝您,祝您有美好的一天

Supervisor/Eden Lin
僅代表新驛旅店台中車站店全體員工感謝您

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2019

Hotel is just around the corner of Taichung Station, 2 minute walk. Staff is very friendly, price is very good for what you get as a tourists. Breakfast can be busy so be prepared. Rooms are very small knowing that this kind of hotels offers small rooms. But its clean and modern.

Date of stay: July 2019
    • Value
    • Sleep Quality
    • Service
Thank rickje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edenLSJ, 業者 at CityInn Hotel Plus - Taichung Station Branch, responded to this reviewResponded August 15, 2019

Dear Guest,

Thank you for choosing CityInn Hotel Plus Taichung Station Branch, and spending your valuable time writing such great review here and sharing your experience with other reviewers.

Thank you for give opportunity to stay at here.
We're truly glad to know that you were satisfied with Cityinn Hotel Taichung Branch.
Wish you have a good memory at our hotel in Taichung.

If there's anything we could improve on, please do not hesitate to contact us.
We are looking forward to seeing soon in the future.

Best regards,

EDEN LIN
Supervisor
CityInn Hotel Plus Taichung

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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