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CityInn Hotel - Taipei Station Branch III
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Reviews (1,181)
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392 - 397 of 1,181 reviews
Reviewed April 24, 2014 via mobile

When I travel, I want a clean, quiet and comfortable hotel that is close to the main station so I can get in and out easily without having to haul my luggage around. CityInn Hotel III was perfect. It fitted all these criteria. The place was clean, friendly and efficient and was pretty funky too. Also when I travel and explore new places, I am out for most of the day seeing the sights and I don't spend much time at the hotel, so I don't like paying for things that I don't need. Again, this hotel was perfect. Extremely comfortable without extras that add to the price. Wifi was fast and free and there is even a kitchen and laundry in the lobby.

The only problem we experienced was getting there from Taipei Main Station. It can be difficult to find when you first arrive and yet it is too close for the taxi drivers to want to take you. The hotel provides instructions here: http://www.cityinn.com.tw/EN/Cityinn3/location.html. Head out of one the north exits and cross over the pedestrian bridge at the corner of Civic Blvd and Chengde Road. Head north and then west over the bridge so that you end up on the west side of Chengdu Road. Head north for one block past McDonalds and 7 Eleven. At the next major intersection you will see the hotel near the corner.

Have fun!

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Owen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityinnHotel3, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded April 27, 2014

Dear valued guest - Owen B

Warmest greetings from Cityinn 3 Hotel

Thank you for choosing to stay with us at Cityinn 3 Hotel and taking time to write such a valuable review on Tripadvisor. We sincerely appreciate it.

Thank you for your detail for discribe way from Taipei Main Train station to hotel and our facilities, It makes us feel very warm to learn that you are satisfied with your stay, and the compliment on the services and surroundings means a lot to us. The Cityinn 3 Hotel staffs are always very gracious, hoping to do more than what our guests expect us to and give you a very wonderful accommodation experience with us. We hope to deliver the warmth of Taiwan to every guest.

Thank you once again for staying with us. We look forward to welcoming you back to Cityinn 3 Hotel soon in the near future.

Best Regards

David Lee
Cityinn 3 Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

This is the smallest of the four hotel I've stayed during my 10 days in Taiwan, but it easily came first place. No doubt in services by Mr Danny and Mr DuDu. The only hotel which greet customer standing even though they are busy. Even the chambermaid display professionalism.
Like: Superb service by Danny, he volunteer to check, dry-clean, keep my laundry (it was 1am in the morning), so that I can have a good night sleep. Very good recommendation of food stall and place of interests with mode of transport and are all explained clearly. All facilities are in good and working condition. Mr DuDu, thanks for the oyster mee sua. My wife loves it so much. Overall they exhibit the professionalism all hotel should take them for an example.
Whoever in-charge of this hotel really knows customer needs.

One thing to note is one of the down light seems to be coming off. Pls take care before someone get knock on the head. Room #312

Room Tip: Corner is always good.
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
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2  Thank KelvinTay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded April 26, 2014

Dear valued guest,

Warmest greetings from CityInn Hotel - Taipei Station Branch III. Thank you for taking your time to share your experience with us. We are appreciative of you write the detail information about our service and location. We will solve the down light problem ‧Just in case the guest will knock on the head. Hopefully the next time you come to CityInn Hotel - Taipei Station Branch III will see the change of our hotel and will enjoy your trip better . We truly hope our honest and warmest customer service could make you feel like staying at home.

We are glad to hear that you have mentioned Danny and DuDu as your memorable staffs during your staying. We will praise for their great service. Moreover, your comment is such a great encouragement to us.

Thank you once again for giving us the opportunity and we all sincerely looking forward to serving you and your family in the future!


Best Regards,
Catherine Chang/Supervisor
CityInn Hotel - Taipei Station Branch III

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

This is our 2nd times stayed in CityInn Branch III. The staffs at the reception desk are very friendly and helpful. They answered all our questions about the locations of night markets, sightseeing and transportation. They even printed out the map to us. Good location just 5-10 mins walk from the Taipei Main Station. The room is very clean and provide free bottle water and chips everyday. Special thanks for Yen Hsu spent time to answer my questions during booking period and nice postcard from Claire:)

  • Stayed: April 2014, traveled as a couple
    • Value
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    • Service
Thank Cindy_teow81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded April 26, 2014

Dear Valued guest,

Thank you for choosing CityInn Hotel - Taipei Station Branch III again and taking your precious time to share a review with us. We are so delighted that you were satisfied with our service especially Claire .We highly appreciate your feedback as it will assist us in becoming better. It’s our goal to retain you as a satisfied customer and we will hope to accommodate you again in the future . We truly hope our warmest customer service could make you feel like staying at home.

Thank you once again for giving us the opportunity and we all sincerely looking forward to service you soon.

Warm Regards,

Catherine Chang / Supervisor
CityInn Hotel Taipei Station Branch III

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

This hotel is new, spotless clean, funky decoration. Bathroom and toilet are spacious and separately. We can just walk less than 10 minutes to Taipei Main station, there are a few convenient stores near by. Another good thing is they have laundry room but please note that it takes so long to wash and dry your clothes. There is coffee machine, free milk, bottle water and snack everyday. Staff was extremely helpful to show us arround and arrange their own cab service to take us to the airport early morning, of course you have to pay but it's very convenient. Will be back to this hotel if we go to Taipei.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank Thao H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineChang0408, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded April 26, 2014

Dear Valued guest,

Thank you for choosing Cityinn III and taking the time to write such a valuable review. We are so delighted that you were satisfied with our service and location.We highly appreciate your feedback as it will assist us in becoming better. It’s our goal to retain you as a satisfied customer and we will hope to accommodate you again in the future . We truly hope our warmest customer service could make you feel like staying at home.

Thank you so much again for your feedback and encouragement. Wish you have a nice day and we are looking forward to welcoming you back to CityInn Hotel - Taipei Station Branch III in the near future!


Warm Regards,

Catherine Chang / Supervisor
CityInn Hotel Taipei Station Branch III

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2014

- Unbelievable utilities, which includes but not limited to: free milk tea, free washing machine/dryer, lots of TV channels(including movies in English), awesome shower, free bottled water and chips every day.
- Ultra friendly staff, we basically relied on them for most of our itinerary
- Close by the downtown area, also surrounded by lots of food options( there is a very good breakfast place nearby that you should try, ask staff for name and direction)

The only drawback was that the room is a bit small, but we are overall very satisfied with our 3 nights of stay

Stayed: April 2014, traveled as a couple
Thank Ben C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityinnHotel3, Supervisor at CityInn Hotel - Taipei Station Branch III, responded to this reviewResponded April 17, 2014

Dear valued guest - Ben C

Warmest greetings from Cityinn 3 Hotel

Thank you for choosing to stay with us at Cityinn 3 Hotel and taking time to write such a valuable review on Tripadvisor. We sincerely appreciate it.

It makes us feel very warm to learn that you are satisfied with your stay, and the compliment on the services and surroundings means a lot to us. The Cityinn 3 Hotel staffs are always very gracious, hoping to do more than what our guests expect us to and give you a very wonderful accommodation experience with us. We hope to deliver the warmth of Taiwan to every guest.

Thank you once again for staying with us. We look forward to welcoming you back to Cityinn 3 Hotel soon in the near future.

Best Regards

David Lee
Cityinn 3 Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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