This hotel we recommended by a family friend and I absolutely could see why she loved it so much. On arrival, the staff was courteous, friendly and welcoming. Shino, Lily and Emma offered us snacks, gave us a tour of the amenities and confirmed all our details. They walked us to the elevators and made sure we got to our rooms well. The hotel has washer and dryers which worked out really well for my family as we were travelling for three weeks and needed to do laundry often. The staff were so friendly. At one point, I overfilled the washer and the staff helped me sort my laundry into two machines and after everything was fixed, called me to let me know what happened. I am so grateful for their help! Thank you Tim, Ling and Henry!
The rooms were very clean, and my family and I had chosen the family room which was very spacious and homey. TV, snacks and water were available all free of charge. There's even a self-serve kitchenette with various snacks throughout the day available. The hotel is in a fantastic location. It's just a 10 minute walk to the Taipei Train station and even just beside the hotel are enough local mom-and-pop shops, restaurants and things to do.
My family enjoyed our stay so much, we will definitely be choosing this hotel the next time we visit Taipei. Thank you again Lily, Shino, Emma, Henry, Ling and Tim and all the staff!

We stayed at this hotel for 4 night at this hotel. The front desk team were very friendly and helpful when we enquired places to visit as we want to travel like local. Staff like Jenny and Lily ware helpful when we lost one of card key to the room ensuring us it was not problem. Overall the room was clean, neat and well equipped except a little tight in space. There is a pantry at the ground floor that provide free drink and light snack. If you need do your laundry, washer and dryer were also provided.

This was our first time staying away from Ximen and we were glad we made that choice. The hotel was clean, cosy, neat and very well organised and self-sufficient, with tea, coffee, cookies, cup noodles in the lobby and refillable crackers, canned drinks and bottled water in the room. The hotel is strategically located within a 7-min walk to ZhongShan Station or Taipei Main Station. And surrounded by lots of food choices including local and fast food, just a stone’s throw away. Popular local 四海豆浆 is also a couple of minutes walk away and not forgetting 宁夏夜市, with loads of popular and delicious local foods just about 10 minutes away, on foot. On the same street with the hotel are shops selling party wares and toys at wholesale prices. But the main attraction was their warm front counter team, especially Henry, 学玲, Shino and Jenny.

We were automatically given a room with windows since we were going to stay for 4 nights. Since it was a corner room and we would rather one along the corridor, they did a change almost immediately, no questions asked. When we asked for food recommendations or even places to visit, we were always greeted with warm smiles and were always given more than we’ve asked for. They even plot a map for us to maximise our visit to Beitou, an area unfamiliar to us and slipped it into our room so we will find it in the morning before we start our day. We were always gently reminded to have our jackets and umbrellas on hand to circumvent the weather, and even offered the day’s weather forecast as we leave the hotel daily and were greeted with warm smiles and a quick chat when we return. The definitely made our stay warm, homely and cost.