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“Friendly owner, comfy room and good location!”

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PapaCrab Boutique Guesthouse
Ranked #1 of 43 Kamala B&B and Inns
Certificate of Excellence
Johannesburg, Gauteng, South Africa
1 review
“Friendly owner, comfy room and good location!”
Reviewed July 17, 2012

This was the first stop on our list and what a good start! The room and bathroom was clean and tidy, no complaints. We were a few minutes walk from both 7-11stores if we needed anything and very close to the beach! Being next to the school didn't bother us, we slept just fine especially with those super blackout curtains. Charlie and his wife were very welcoming, friendly and helpful, especially when we needed to make calls, send a few faxes and emails to South Africa, to sort out some private business.

  • Stayed December 2011, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EuniceWebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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275 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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English first
Prague, Czech Republic
1 review
Reviewed July 2, 2012

We felt really welcomed. We are a family with two 7y old kids and we wanted to spend there few days and moved somewhere else, but we stayed in Papa Crab all 10 days because it was so good. The place is new and beautiful and with style. The location is great, two minutes from one of the best beaches in Phuket. Directly on the beach there are small restaurants and bars so everything is convenient. Don't need to mention that everything was cheaper than in Patong or Kata, from beach chair and massage to accommodation, really good value. And the owners were relaxed, friendly and extremely helpful, you just feel you have backing when you need it. We are traveling a lot through Thailand but this was something extra.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mina779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 23, 2012

Papa Crab Guesthouse is one of the best places I've ever stayed in. Charlie (owner) provides exquisite service. The rooms are modern and well maintained. Apart from very affordable rates, it's location is so close to shops and Kamala Beach. Charlie also organised a day trip for us to visit the tourist spots in the nearby area. He and his wife are just lovely! There's no doubt that next time I go back to Phuket I'll definitely stay in Papa Crab Guesthouse again. I highly recommend it to tourists on a budget and yet not compromising their place to stay. Some people say you get what you pay for, but I say, staying at Papa Crab you will get so much more than what you paid for.

Room Tip: Our room was at the ground level and it's perfect (I think it's room 1). The room size is bi...
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paslet18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level 6 Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed June 20, 2012

Stayed at PapaCrab over Christmas 2011. We had arranged transport through the B&B, so a driver was waiting for us at Phuket Airport and within 35 minutes we were at the guesthouse. Given the price paid over the holidays period and the negative points below, this guesthouse is slightly overrated. But for a short stay, PapaCrab is a fine choice.

Positive
Owner welcomed us at 3AM with a smile.
Less than 1 minute walk to Kamala beach.
The entrance with the fish pond provides a nice welcoming touch.
The room design (with some quotes on the wall) was quite nice.

Negative
- Persistent sewage smell from the shower drain (we were in room #9)
- The reception office is staffed until around 1 p.m. No indication of office opening hours, no sign providing a number to call, no buzzer to contact the owners. The entrance gate is always open, which means that anyone can just walk in (they do have a small videocamera facing the entrance). The sliding glass doors to the room are not very solid with a tiny lock, so we were somewhat concerned about leaving our laptop and other belongings that could not fit into the safe
-On our 2nd day, the cleaning lady neither refilled the shower gel nor replaced the small soap which had become tiny and unusable by then. After a day at the beach and with no staff in sight and no number to call, the only option is to head to the 7-11 for shower gel.
- Looks like the owners had renovated the B&B at the end of 2010 and since then not sure if they have invested a single Baht since. One towel was torn and our bedsheet had a hole. The handle of the drawer kept falling off. Besides the nasty smell mentioned above, the shower area had some sort of black algae around the drain. And the bedside lamps were so loose in their sockets that they would keep turning on and off.
- Our 1st floor room was facing a school playground. This means that during every break there are kids playing and shouting outside. This is not a problem as such, but since the sliding glass door provides no sound isolation whatsoever so for a lazy vacation day with late wake-up, rooms facing the school are not ideal.

Room Tip: Avoid rooms facing the school if you are a light sleeper.
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Stayed December 2011, traveled as a couple
Helpful?
1 Thank r1d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at PapaCrab Boutique Guesthouse, responded to this review, June 22, 2012
Dear r1d,
thank you for your feedback on TripAdvisor. First of al please allow me to apologize for any inconvenience we may caused. And we would have been grateful to hear about your problems during your stay with us in order to get a chance to solve your problems immediately on location, but unfortunately you wrote your review 6 months later.
But anyway we’ll take your comments seriously:
• Our drainage system especially in the bathrooms is not well realised (like in many buildings in Thailand) but we were starting a spezial cleaning treatment to avoid any bad smell in the future.
• As we are a small boutique guesthouse, I take care our reception almost always alone (we dont have dozens of supporting staff). And for that day (by the way 25th of December 2011) you are right: I was allowing myself a break in the afternoon, after welcoming you at 3 am on the same day. And sorry that you didn’t notice our buzzer and the provided phone number.
• Our cleaning staff is instructed to refill or replace shower gel or soaps in the bathrooms. They are also encouraged to let us know any kind of damage or lack of funktionality in the rooms.
• The school of Kamala is in our neighbourhood. During recess the children play in the schoolyard, the way usually children do. We live in the same buliding and felt never disturbed. Anyway in the course of the renovations, all rooms are equipped with additional aluminum sliding doors (in order to increase the efficiency of the air conditioning systems and for a better acoustic insulation).
We look forward to welcoming you again, giving us another opportunity to serve you better.

Best regards from Phuket island
Charly H.
Guesthouse manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
Reviewed June 4, 2012

We stayed during a quieter period in this no doubt very popular guesthouse and was impressed by everything. From the subtle comforts of the room (king-sized bed, inspirational quote on the walls) to the proximity of the accommodation to the Kamala beach and other nearby sights. Charly and Khoong were most hospitable; helped us arrange transport, tours, to simply recommending nice places to eat nearby. Warm, cosy and definitely a must-stay for those seeking the beaches of Phuket.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank AntKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
1 review
Reviewed June 1, 2012

King-sized firm beds, clean and spacious rooms, cosy atmosphere, fresh towels and sheets everyday. It is like a four-star hotel for a small fraction of the price. The scent of lemongrass also makes one feel good. The lobby was also very cosily Asian, with a natural aquarium under the little bridge-like path to the gate. So relaxing. Charly and Khoong had most of all been very hospitable, and helpful in every queries we have had.

Location is also perfect. Once outside the gate, you'd find shops selling clothes, food, tailor-made suits, etc. 7-Eleven is a five minute walk away, and so is the quiet and lovely Kamala beach.

Thank you very much Charly and Khoong. It had been a wonderful and memorable stay. We do hope to stay in your guesthouse again on our future visits. Cheers!

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MilenaTorres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed June 1, 2012

Stayed in this place for 6 days and enjoyed everyday of it, close to everything and our host Charlie was very helpful. The place is very good yet surprisingly cheap, a very good value for money. Be definitely going back here next year

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arkanghel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about PapaCrab Boutique Guesthouse

Property: PapaCrab Boutique Guesthouse
Address: 93 / 5 Moo 3 | Kamala Beach, Kathu, Phuket, Kamala, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Kamala
Amenities:
Beach Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
Ranked #1 of 43 B&Bs / Inns in Kamala
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
A warm welcome to our modern cosy Boutique Guesthouse in Kamala, Phuket. Located only a few steps away from the sandy beach we provide you with delightful amenities, a friendly atmosphere and a personalized service for the refreshing holidays that you deserve. Please feel free to request one of our 10 well equipped double rooms and see you soon in the land of smiles :-) ... more   less 
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Also Known As:
Papacrab Boutique Guesthouse Hotel Kamala
PapaCrab Boutique Guesthouse Kamala, Phuket

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