We stayed here for our holiday in phuket. Was deciding between a hotel in patong ( rowdy but close to everything ) or this hotel ( quiet and inaccessible ), but decided to take this new hotel which has opening promotion.
Check in - We arrived from an early morning flight and room was not ready. So we dropped our bags and walked around the hotel. The welcome drinks and cold towels were a refreshing touch.
We were told to put separate deposits for room and expenses for our stay and can either use cash or credit card to authorize the deposits. We used credit card to authorise the deposits in case we need the cash. Nevetheless believe there was some communication issue and it turned out later that the room payment was in fact effected instead of just an authorisation. This was discovered at checkout when we wanted to use our excess cash to pay for our room and expenses. A small issue but i was quite surprised that hotel actually charged us straight for room at check in instead of at the end of our stay like other hotels.
Room - We were upgraded to an ocean view superior room. We liked the modern design and of course the view of the beach and waters. It comes with a balcony with chairs and coffee table which was nice for a drink while watching the sunset.
Lots of tv channels and bathroom was spacious with separate toilet.
Improvements: Finishings in room were not done very well as one can see some paint remnants on the balcony railings and plastering for some wall fittings were done up in a messy manner. Tissue box holder in bathroom also seemed not working and staff had to place box on the washbasin top. Also would expect some slippers to be placed in room but could not be found.
Location - Hotel is located at the quiet end of kamala beach. It's quite a walk along the beach to the main area where the restaurants and shops are. But it suits one if you want to be away from the crowds.
Taxi charges are about 200 thb to kamala town, 500 thb to patong and 800 thb to patong. Expensive by local standards when we only paid 650 thb from airport to hotel including 100 thb airport levy. Not the hotel fault though but hotel could provide some sort of shuttle service in view of its remote location.
Facilities - Loved the pool which allows one to relax or laze around at the deck chairs but also noticed the hazard in the steps in the pool which are not so visible due to the black colour design. Jacuzzi in one of the small pools was also not working.
Staff - Friendly and always eager to help.
Other suggestion - Foul smell in lift and along room corridors and swimming pool toilets probably due humidity from rain water. Should try to circulate the air or clean up the water.
Overall a great stay and value for money with the current opening special.
- Official Description (provided by the hotel):
- Travellers to Phuket now have an exciting new choice of accommodation with the opening of Novotel Phuket Kamala Beach Resort, a newly-built beachfront resort located on idyllic Kamala Beach on the island’s western coast. This upper-midscale resort promises a serene retreat for travellers visiting the Pearl of the Andaman Sea. The resort offers the best of both worlds – guests who want to relax can indulge themselves on the quiet, tranquil stretch of white sand beach and enjoy the resort’s full-service facilities, but when there’s an itch to shop or experience Phuket’s renowned attractions, vibrant Patong Beach is just a 10-minute ride away.The 166 guest rooms, suites, and villas have been designed to present guests with spacious, modern and efficient room functionalities, while maintaining the full sense of relaxation and comfort for which the Novotel brand is globally renowned. The resort features contemporary décor inspired by nature with touches of wood throughout, and each guest room boasts views of either the lush gardens or the Andaman Sea. In the rooms, guests can find top-of-the-line amenities and new features such as a connectivity panel for TV media and free Wi-Fi internet access throughout the resort.The resort’s modern F&B outlets respond perfectly to any traveller’s tastes. The resort’s Soul Kitchen is an all-day dining restaurant that combines innovative international and modern Thai cuisine plus Healthy Food menus featuring fresh organic and locally-produced dishes. The restaurant overlooks the beach with a large outdoor veranda, allowing guests to dine while enjoying the cool sea breeze. On the Roof is a rooftop bar with a 180° amazing view of Kamala Bay’s clear turquoise water surrounded by forested hills and a to-die-for sunset view. The Living Room lobby bar offers light snacks and a variety of beverages to welcome guests with a touch of Thai hospitality. At the swim up Lilo Pool Bar, guests can also relax by the pool and enjoy cocktails and refreshments with a stunning view of the beach. For wellness and full relaxation, the resort has an outdoor infinity swimming pool and a wellness centre, In|Balance, which extends its invitation to all guests to exercise in its well-equipped fitness centre or drift off to heaven with spa and massage treatments. The resort’s Kid’s Club can keep children entertained with educational and fun-filled activities while parents take a dip in the sea, exercise, or indulge themselves with a spa treatment.Meeting at Novotel Phuket Kamala BeachTrue to Novotel’s commitment to successful meetings, the hotel's main function room can accommodate up to 250 delegates and is pillar-less with natural light and a separate spacious pre-function area. The main function room can be divided into 4 multi-purpose meeting rooms for small to medium meetings and events. The meeting rooms offering state-of-the-art equipment and facilities with technical support team on standby to ensure the success of all meeting and events. ... more less
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- Also Known As:
- Novotel Phuket Kamala Beach