There is a few issues at this Hotel, the first and foremost reason why this is a poor rating is because of the fact that we upgraded to a better suite and spent more money for accommodation but was charged for each and every phone call to do so a big no no for a customer. Our 10 Year anniversary celebrated at the Hotel was forgotten. It has to be noted that the photos shown is NOT HOW IT LOOKS, the hotel is not on a beach one can swim and you need to travel by car to get to a beach to swim. The Hotel is OLD the bathroom silicone had mildew , the bath takes more than 30 min to fill and there is a very poor shower head. The furniture and everything is old , the telephone is that of 1980. The staff is not that friendly or helpful. When going to their website one expect to see luxury but it looks very different when you get there. We saved up for our celebration and I wish we stayed in a better hotel most defiantly not a 4 star as they say well not to my standard.
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- Also Known As:
- Aqua Marine Resort And Villa
- Aqua Marine Resort & Villa Hotel Kamala
- Aquamarine Hotel Kathu
- Aquamarine Resort Kathu
- Aquamarine Resort & Villa Kamala, Phuket