My boyfriend and I had purchased a deal from groupon.sg for a 3D2N stay at this hotel.
Planning - Making reservations was easy enough. They did take quite some time to reply to my initial e-mail though.
Arrival - I had arranged for a return airport transfer service so getting to the hotel from the airport was no issue. The journey was abt 15-20 mins. The hotel offers an airport transfer service as well but we went ahead with phuketshuttle instead as it was cheaper. You can check out their website, http://phuketshuttle.com/. The rates vary depending on how many passengers there are and what kind of vehicle you choose to pick you up.
First Impressions (longest check-in ever) - The resort looked exactly like in the pictures, it wasn't disappointing upon first glance. The resort is located on a hillside so the view is quite something. We were informed that check-in was at 12pm and we had arrived on time. However, upon our arrival and after checking-in at the reception, we were told that our rooms were not ready yet and that we had to wait for about a half hour. We ended up waiting 2 hrs for our room.
Room - When our room was finally ready, we were taken up to a building higher up on a steep hill on a golf buggy. We were suddenly struck by how much we had to walk just to get from our room to the main building.
The room itself however was lovely. Again, exactly like how it was pictured with very pretty traditional looking furniture and small balcony for you to chill out. The bathroom also was lovely with earthy colours and tones. And best of all, it was CLEAN. We experienced a water pressure issue with our shower though, it took almost forever to finish showering because the water basically trickled from the shower head.
The view from the room is serene and calming, however night time can be a bit scary there are banana trees everywhere when you look down from your balcony.
Hotel Grounds/Facilities - The hotel has two pools. The deeper one on the higher level has a bar and the smaller on on the lower level has a few water massage decks you can lie on to relax. Both were beautiful. And CLEAN.
We suspect the resort is fairly new as some areas of the hotel were still being renovated so as far as recreational areas go, there weren't much options. There was a sad excuse for a pool/library room where we tried to pass time in while waiting for our room to be ready. It had one pool table inside which looked to be very old and even had a hole at the bottom so some of the balls came flying out. The books and magazines were outdated and uninteresting and mostly not even in English. Hopefully this room was a temporary solution until the renovations were over.
Food/Dining - The food was decent, just check the cutlery before using them. The fruit smoothies were awesome !
Staff - Most were friendly, but one staff in particular didn't look too happy to help when asked. Not all the staff speak English, so get ready your hand gestures.
Checking out - Checking out was fast and simple. As our flight was not for another 5 hrs, they were nice enough to open another room for us just so we could use the bathroom to freshen up before actually leaving the resort for the airport.
Surrounding area - Kamala Beach is about 10 mins away but the resort's hilltop location makes it difficult to go anywhere by foot. So ideally, you would have to have a vehicle to get in and out. I would suggest renting a vehicle (car/scooter). It's about a half hour drive to Patong Beach where most of the action is so we spent quite a fair amount of $$$ just traveling by taxi - not worth it. Rent a scooter or stay in a hotel nearer or along Patong Beach for more activities.
Overall a pleasant trip but don't think I'd be going back there.
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- Also Known As:
- Aqua Marine Resort And Villa
- Aqua Marine Resort & Villa Hotel Kamala
- Aquamarine Hotel Kathu
- Aquamarine Resort Kathu
- Aquamarine Resort & Villa Kamala, Phuket