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Marissa G

Honeymoon in Thailand

5.0 of 5 bubblesReviewed Sep 30, 2019
This hotel was worth every single cent. The staff was ALWAYS friendly from reception to restaurant. The pools are to die for. LEE makes the best cocktails. BAY always friendly and helped us at reception. The Thai massage ladies. WELL DONE!!

Rooms:always clean. Big. Beautiful varanda that looks out over the garden.

Pool: even though it closes at 20:00 the ocean is a spectacular swim.

General: we booked a Phuket town tour in town. Got great discount. The supermarkets are filled with everything you need. Just a few minutes walk vie Beach. Staff are always eager to help where they can.

Thank you for an amazing experience we will book again next time.
Date of stay: September 2019
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaureenBarranta1986, Manager at Sunprime Kamala Beach, responded to this review
Responded Oct 5, 2019
Dear Marissa G,

Thank you for choosing to spend your honeymoon and the best of wishes to you and your husband for your life together as a couple. We're happy to have been able to delight you through a small gesture from our side. On behalf of Bay, the team and myself, we look forward to welcoming you abck again in the future.

Yours,

Maureen Arra Lloveras Barranta (Aya)
CRM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,049)
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All reviews kamala beach beach front free upgrade pool restaurant junior suite big resort swim up bar a pool view room breakfast buffet great resort beachfront location nice beach high season phi phi island no lift restaurant staff pools
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Reviewed September 11, 2019

The rooms are nice, and spacious, and oh so comfy! Good sized. We had a lovely view too.
Staff are friendly and welcoming.
Food is amazing.
Pools are lovely, especially the swim up bar - always a bonus!

We were quite surprised when we paid our room bill at the end how cheap it was.
The hotel is in a good location with restaurants along either way and a good local choice.
Would definitely stay again!

Room tip: good location
Date of stay: October 2018
    • Sleep Quality
    • Rooms
    • Service
3  Thank TashPotato
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaureenBarranta1986, Manager at Sunprime Kamala Beach, responded to this reviewResponded September 13, 2019

Dear TashPotato,

Many thanks for your warm words on value for money, rooms and pools. A great pleasure having you here and we are pleased that you enjoyed your stay. Your kind and positive feedback are greatly appreciated and happy to read that you consider us on your next visit. We look forward to having you here again in the future.

Yours,

Maureen Arra Lloveras Barranta (Aya)
CRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2019

Over all, this place never disappoint me.
· Breakfast was always very good. Been here last past years, and breakfast buffet always amaze me with many choices. Their menu were enhanced as well, they have added several Thai food compared to the past years we stayed. Also they have elevators now,previously was none.appreciate the separate non smoking pool 😊.

I always like this Hotel, however i suggest it to enhance more on service on putting more efforts on every guests occations. Some petal roses decorations on bed and some ballons wouldnt cost much to surprise a guest celebrating birthday or any occation. Guests are coming from different countries to celebrate and enjoy vacation. Mini mart to close bit late like 11pm would be better.

Date of stay: September 2019
Trip type: Traveled with friends
2  Thank Llaveste
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaureenBarranta1986, Manager at Sunprime Kamala Beach, responded to this reviewResponded September 8, 2019

Dear Llaveste,

Thank you very much for your wonderful review. The team & I are very happy to read we were able to exceed your expectations. Your suggestions on mini mart are appreciated and I'll take that up with the management. We eagerly awaiting your return.

Yours,

Maureen Arra Lloveras Barranta (Aya)
CRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2019

Truly the best place to stay in Phuket. Best Breakfast buffet, and the pool at night with a the cocktail bar open is a perfect evening activity! Very friendly staff at the hotel and especially the Water aerobics instructor! He made us all have a ball of a time! Its away from the rush and truly the best place for a couple/Romantic getaway!!
The only bad experience we had, is when our room was not cleaned a 100% one morning. (But I think it is because we popped in a lot the morning!)

Date of stay: August 2019
2  Thank AnkeN105
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaureenBarranta1986, Manager at Sunprime Kamala Beach, responded to this reviewResponded September 3, 2019

Dear AnkeN105,

Thank you very much for choosing to stay with us and are sincerely grateful for your recommendation and kind words towards to your overall stay, our staff especially to our Water aerobics instructor Mr. Ray Van. Hopefully we'll be able to welcome you back to our isle for the second time soon.

Yours,

Maureen Arra Lloveras Barranta (Aya)
CRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2019

Perfect time to visit during the "low" season but this place took us by surprise. Everything from the cleanliness, well staffed, well maintained facilities. Four pools, two with bars, onsite massage hut, open spacious beachside restaurant, 24 hour room service, mini mart, gym activities, close to shops and other restaurants...it goes on. Best of all was the friendliness and helpful staff.

The Best Adults only resort we've been to.

Thanks again

Room tip: Interesting to see the evacuation area for tsunamis as noted on the safety notice is the 3rd floor which I was keen to stay.
Date of stay: July 2019
    • Location
    • Sleep Quality
    • Service
3  Thank Sahava
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaureenBarranta1986, Manager at Sunprime Kamala Beach, responded to this reviewResponded September 3, 2019

Dear Sahava,

Thank you very much for sharing your five star review and the team and I are happy you enjoyed your stay with us. We're delighted that you feel that we are the best only resort you've been to. Your overall positive comments are much appreciated and we look forward to welcoming you back on another visit.

Yours,

Maureen Arra Lloveras Barranta (Aya)
CRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2019

This is our third visit to this hotel and we are always happy. Big spacious property with four pools and many places to chillax and relax. Only adults and no kids. Love the restaurant by the sea although Thai food options could be improved. Best to book the hotel directly. We stayed in the wing close to the beach and it was lovely. Everything you need in there in the hotel. Walk along the beach to access other eateries and massage places. Beach is pretty clean. We found it very peaceful and relaxing.

Date of stay: August 2019
Trip type: Traveled as a couple
4  Thank Shanthi P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MaureenBarranta1986, Manager at Sunprime Kamala Beach, responded to this reviewResponded August 18, 2019

Dear HealthyDays,

Many thanks for choosing to return yest again and were very grateful for your kind words. We eagerly awaiting for your 4th visit.

Yours,

Maureen Arra Lloveras Barranta (Aya)
CRM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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