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“Spectacular”

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Andara Resort and Villas
Ranked #1 of 36 Hotels in Kamala
Certificate of Excellence
Ahmedabad, India
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Spectacular”
Reviewed July 4, 2013

We went there in August 2012 with my brother in law and 6 of us altogether.
It is a spectacular place where we were upgraded from 3 BR villa to 5 BR villas as it was available.
The swimming pool, the view are just fantastic. We had returned from 1 night at another equally beautiful resort. But this one captivated us like no other place we had ever been in past. They also included one full Thai dinner cooked on the premises which was also excellent.
Overall an experience we will not forget.

Room Tip: Select higher room villas which are at a higher level with better views
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Drkeyurparikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Andara Resort and Villas, responded to this review, August 14, 2013
Thank you for your great review, and we are so pleased you enjoyed your lovely villa stay (with spectacular views overlooked from your infinity pool) along with specially prepared Thai dinner in villa...we look forward to welcoming you again soon. Best regards, Daniel Meury, General Manager
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512 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (101)
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English first
Singapore
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 28, 2013

We stayed 3 nights at the Andara at the one-bedroom penthouse pool suite.

Room:
The moment we entered our suite, we were wowed by the size of the place as well as the lovely ocean view! Although this resort has been operating for about 3 or 4 years, everything still looks brand new. The interior deco is a combination of traditional Thai and modern sleek lines. Personally, I have always loved such combination in architecture and interior deco. It makes the place look contemporary while retaining the warmth and beauty of traditional designs.

Pool:
Pool service was great. The pool attendants are quick to make sure we get everything we need. We swam at both our private pool as well as the pool for all hotel guests. Somehow, the water felt very soft and comfortable to swim in. Not sure if this is just our imagination.

Silk Restaurant:
The a la carte buffet breakfast was fresh and delicious, with a selection of both Western and Thai favourites.

Andara Spa:
Our package entitled us to a free massage each as well as USD100 credit for use either at Silk restaurant or the spa. At first, we were not sure what to expect because many posh spas were let down by poor quality of their massages. We were pleasantly surprised that the massages at Andara Spa were simply superb! The pressure was just right and they know where are the exact pressure points to work on. We go for massages regularly (at least once a week) and we agree that the massage at Andara spa is one of the best we have experienced so far.

Location:
The resort is located at a quiet, peaceful Kamala beach area in Phuket. It's about 15 mins by taxi to Patong town center. After visiting Patong one evening, we definitely prefer to stay at the Kamala area. If you are looking for a peaceful, relaxing getaway, Andara is definitely an excellent choice.

Service:
The staff are all so warm and helpful, and do their best to ensure we are well-taken care of. The only thing to improve on is the housekeeping. Perhaps it was just an oversight that day. Nobody cleared the plates and cutlery from room service for more than a day even though housekeeping was done while we were out. Also, items like used shower cap and bathrobes were not replaced even though the housekeeper removed them from our suite.

Overall experience:
We enjoyed every minute of our stay and will definitely return again one day.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Chocolatte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Andara Resort and Villas, responded to this review, August 14, 2013
Thank you for your great review, from spa, to staff, to food, to acomodation, location, service and SILK, we areso pleased you experienced everything on offer, and were well impressed. We very much hope you will visit us again. Best regards, Daniel Meury, General Manager
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Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 28, 2013

This is a truly wonderful resort which has everything and excellent staff. Wethe view was lovely as was the large bath room with the huge bath. We stayed in the Penthouse jaccuzzi villa and the size and facilities and decor were lovely. Everything was top quality fromt the lighting to the music and TV. The Wi Fi was excellent everywhere even at the beach.

We did not mind at all taking the transfer to the Beach Club on Kamala beach as we had our private pool in the villa and then the experience of the beach without walking too far and the service at the Beach Club was amazing. They new we were arriving and greeted us and prepared our sun bed with water on ice in a cooler box. There was a lovely cafe behind us were we could have a light lunch if required.

The Gym fantastic and the main pool so amazing. The restaurant Silk in at the resort was great and we enjoyed the Thai Cusine and the breakfast was great.

This is truly a top 51/2 star resort for Phuket and only 20mins from Patong. We also had a look at the 7 bedroom villa that is used for weddings or functions. That was incredible.

Amazing and very enjoyable I would highly recommend this property for family or couples or extended family's celebrating or wanting to holiday together. The rooms are very comfortable to accommate all.

Room Tip: I probably would take a pool villa with young children.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mrsdelvo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Andara Resort and Villas, responded to this review, August 14, 2013
Thank you kindly for your great review of our property and services, which seem to have exceeded your expectations during your stay - great to hear! We are pleased you were able to truly enjoy all services on offer, including our wonderful beach club with attentive staff (we think all our staff are attentive), where the personal touch is key. We do hope you will visit again. Best regards, Daniel Meury, General Manager
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Sydney, Australia
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed June 19, 2013

We spent 10 days here with our 2 Children (3&5) and we were very impressed. Stayed in a 2 Bedroom Pool Villa (411) and it was huge, extremely well set out and had everything you would need - kitchen, big living room, massive bedrooms and 3 bathrooms! Good view from the outside deck with 4 big chairs as well as a big sitting area and very usable pool! It did rain quite a bit during our stay but kids still loved this pool as well as the main one!
Highlights are plenty including:
Staff - Lee, Ao and Soi (mainly kids club and pool area) were amazing and helped the boys have an amazing time. Kids Club (not shown much on website) is a highlight with huge balls area and plenty of interesting arts and crafts as well as Pizza making and others.
Food - Silk is great, easy and very good. Try the Red Curry Blue swimmer Crab and the Silken Tofu!
Spa - very nice. Gym - top notch. Small things - free water brought to you frequently, accommodates requests and looking to help at all times.
It is not on the beach but view is very good and a quick ride down to beach club is very easy.
Couple of comments on TA about $ but compared to a few others we looked at Andara is truly 5-Star and well worth it I think.
In the neighbourhood - Rock Fish a nice option. Plum @ Sienna is good - great views.
Only thing we could fault was babysitters were outside company which made them $$$. Think they could use their own great staff who they boys knew and loved to watch them for less money.
Great place and well above anything around Kamala.

Room Tip: 2 Bedroom Pool Villa is a great option. We did get a look at one of the 6 Bedroom Villas....WOW unr...
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank smclagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Andara Resort and Villas, responded to this review, August 14, 2013
Thank you for your great feedback - very pleased to hear the Kids club was a well received treat for your 2 boys, food at SILK was well received, and although it may have rained quite a bit during your stay, this did not dampen your spirits in any way. Thank also for your comments on our accomdation, wonderful you were able to truly enjoy. We do hope you will come visit us again. Best regards, Daniel Meury, General Manager
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New Delhi, India
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 7, 2013

Stayed here for a week in a 4 bedroom villa with private infinity pool.

Fantastic - One of the better luxury resorts I've stayed at !

Major plus points
+ Great views of Kamala beach and ocean from the hilltop location/ infinity pool
+ Super high tech, big, zen appointed villas. Clean, cool wooden furniture, super clean, super big. Our bedroom + bath room + walk in closet was over 1500 sq feet alone. Awesome Bose sound system every where (iphone/pad connected) - in every room, in the living room, in the dining room, even in the outdoor deck by the infinity pool. Everything is electronically controlled. Blinds, window shades, curtains. Lights. They have 5 different pre-choreographed lighting settings for mood lighting (day, night, mood, late night, dinner, party). Even the transitions between these settings is super cool. This is really a dream, high tech house that is super comfy ... left thinking that at some point I want my house to feel like this ..
+ Infinity pool with bbq outside
+ Super quick (1 minute) shuttle service to the beach

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NikhilSama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Andara Resort and Villas, responded to this review, August 14, 2013
Thank you so much for your feedback - greatly appreciated and so pleased to hear we created creature comforts that you would want your home to resemble. We are so happy to hear the techhy appreciated all we had to offer. We do look forward to your return. Best regards, Daniel Meury, General Manager
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Hong Kong
Level Contributor
49 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed May 26, 2013

Fantastic resort in Kamala Beach with great service and facilities but food could be better. This resort is located in millionnaire's street where all the very expensive Kamala resorts are located. It is located on a hill which means you get good views of the bay and beach but this means you need a car to the beach or a long walk.

PROS

1. Nice pool with great views

2. Rooms are great and well appointed with Gaggia coffee machines and Jim Thomson silk furnishings. The rooms smell wonderful and they use a lovely essential oils

3. Gym was great with lots of equipment and without the gym smell

CONS

4. Restaurant's food does not match its price. I prefer dining at the Royal Embassy 4 star resort which has much better food.

5. Needs more activities and excursions for guests

6. The staff need to communicate better with guests particularly when discussing costs. We thought using the coffee machine was free in our rooms after speaking with the staff that showed us how to use the coffee machine. Only on checkout were you told you had to pay for the coffee beans. Very frustrating

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank HongKongDivemaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Andara Resort and Villas, responded to this review, August 14, 2013
Thank you for valuable feedback which we greatly appreciate. We understand there were areas of miscommunication, alongwith lack of guest activities (which we have noted and updated), and we are certainly reviewing our restaurant pricing. We very much hope nonetheless you will consider a future visit and we look forward to welcoming you again. Best regards, Daniel Meury, General Manager
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Singapore, Singapore
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 22, 2013 via mobile

I've stayed at many a five star resort like the four seasons, the ritz, the Oberoi's....etc. This place far surpasses any of those from a service perspective. The hotel is fabulous but the service is top notch. We rented a 3 bedroom villa for 3 nights recently with my family (including my 77 year old mother who's not very mobile) The staff were excellent and genuinely cared about our well being (not the fake smile)
The villas are set on a cliff overlooking the sea and there is a shuttle service to the beach lounge and a beach club - our villa had its own pool.
The resorts only restaurant is great but very pricey but a nice place called the rockfish across the street is fantastic and it's directly on the water.

We loved this place and will be going back

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank naznc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Andara Resort and Villas, responded to this review, August 14, 2013
Thank you for your most favourable feedback. We are so pleased to hear our service standards surpassed your expectations, especially as you have stayed at many five star resorts. We very much look forward to your return. Best regards, Daniel Meury, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Andara Resort and Villas

Property: Andara Resort and Villas
Address: 15 Moo 6 | Kamala Beach, Kamala, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Kamala
#1 Romantic Hotel in Kamala
#1 Top resorts Hotel in Kamala
#1 Family Hotel in Kamala
#1 Spa Hotel in Kamala
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Andara Resort and Villas 5*
Number of rooms: 63
Official Description (provided by the hotel):
Andara is an ultra-deluxe villa and residences resort at Kamala Beach (Phuket) set on a hill rising gentle from the Andaman Sea offering stunning ocean views. Minutes away are Phuket’s best restaurants, boutiques, world-class golf resorts and other attractions. ... more   less 
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Also Known As:
Andara Resort And Villas Hotel Kamala
Andara Resort And Villas Kamala, Phuket

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