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“5 star experience”

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Cape Sienna Hotel & Villas
Ranked #10 of 36 Hotels in Kamala
Certificate of Excellence
hongkong
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“5 star experience”
Reviewed May 15, 2013

Great short trip experience. Off the crowds. Got nice infinity pools in its sister hotel sienna rocks (where nobody goes to ;) ), and an awesome rooftop bar for sunsets. Chill all day at the pool (happy hour starts at 3pm haha) or get a scooter from kamala town to cruise around and check out hidden phuket beaches. Best dinner spot: Rock fish, which is 5mins walk away, and freakin delicious!

Stayed May 2013, traveled as a couple
Helpful?
1 Thank martin888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review, May 16, 2013
Dear Martin888,

thank you very much for your nice review, we are very glad that you enjoyed your time with us.
Just to clarify: Sienna Rocks is not another sister hotel, it is our 'by the sea' club, featuring another pool on the cliff of the rock to the beach with more sunbeds and a bar.

Looking forward to welcome you back soon.

With Best REgards,

Frank Dreist
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,583 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (386)
Date | Rating
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English first
Göteborg, Västra Götaland, Sweden
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 14, 2013

Lovely room with sea view and Jacuzzi. Excellent relaxing environment with nice breakfast and restaurant. Walking distance to the Kamala beach and restaurants in the area. Cape Sienna is strongly recommended for couples who doesn’t what to be in the terrible mainstream areas of Phuket. From Cape Sienna its easy to explore other better beaches.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MatsAstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review, May 16, 2013
Dear MatsAstrom,

thank you very much for your review. We are delighted you enjoyed our resort, its peacefulness yet easy access to the main tourist areas.
Looking forward to Welcome you back soon.

With Best Regards,

Frank Dreist
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 13, 2013

I had just returned from phuket with my boyfriend and we stayed 2 nights in cape sienna. The kamala area is secluded and the seaview from our room was stunning! there's a private jacuzzi (for 2) at our balcony facing the sea and we booked this hotel just for that.

Everything was good except the breakfast and the weak wifi. Breakfast wasn't fantastic.I suggest that you walk down to the beach area as there's plenty of good restaurants along the beach. Massage was cheap and good there too. We almost bought the one in the hotel but luckily my boyfriend was smart enough to wait till we explore the area near the beach. Nevertheless we had a great and romatic time at cape sienna and will definitely be back.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review, May 16, 2013
Dear KathyS,

thank you for your review of our resort. We are glad that you generally enjoyed your stay with us.
Most of our guests do comment very positive about the breakfast and I wish you would let us know which area of the breakfast you felt had shortcomings.
Wifi was indeed weak, the TOT (Telephone Organization of Thailand) had lost a main cable for 2 days and the speed on the entire island was on 'slow-motion'.

Looking forward to welcome you back soon.

With Best Regards,

Frank Dreist
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 11, 2013 via mobile

Stayed at cape sienna 2 years back and we really enjoyed our stay. Love the view, the personalised and thoughtful service. So this time, we decided to stay here again. However, it was such a disappointing stay. We arrived at 1pm, unable to check in, staff was hostile. When we came back to the hotel to check in, we were brought to a room that the AC is not working (it was a hot and humid day, imagine the agony). Took them 20 mins to send someone to fix the AC. This morning, when we returned from breakfast, the room has no power.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fatyogitoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review, May 16, 2013
Dear Fatyogitoes,

we are rather sad that you did not enjoy your stay as much as the last time you came to us.
On the day of your stay we faced issues with the electric circuit in your room, first it was thought that it was just the aircon, but it was a bigger issue.
of course this has spoiled your stay with us and I can understand that you are upset and felt disappointed.
We do hope we can make up for our shortcomings and you give us another try. Do email me directly and I will make sure that you are well looked after.

With Best Regards,

Frank Dreist
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 8, 2013

I had booked this resort after lot of research and to be honest was apprehensive once i booked because of few bad reviews. However once i reached and entered the lobby all my doubts were cleared. It was our first anniversary trip and my wife liked the hotel.The view of the ocean was breathtaking ... i think thats the best place of the resort. The rooms were big and we had booked deluxe will jacuzzi... we got top floor room no 2405 ... the view was awesome. The bathroom fittings were superb with great hand shower, jazuzzi is an open one in the balcony. The ac was not working fine but a phone call and they came to help immediately.
However one of the days we were sitting near the pool and when we did not order they asked us to move out saying its dinner place. That was very disappointing also if you are vegetarian then you would not want to book this resort coz they have very limited options.
Its also secluded from the patong beach , tuk tuk charges 400 bhat from patong to hotel. The hotel does offer free shuttle but 10:30 is the last pick up time from patong.

Overall good resort wud b gr8 if they can give more veg options. Jus a relaxing resort with good rooms and view .

Room Tip: Book Deluxe Jacuzzi
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ajitbansal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review, May 16, 2013
Dear Ajitbansal,

Thank you for your nice review and for giving us a try despite some of the negative reviews (which of course we wish we could avoid, but as you well know it is rather difficult to make everybody happy all of the times).
I am sorry that you felt offended by our staff asking you to move to another area. We indeed had to set up the area for a wedding dinner. We do hope for your understanding.
We do have several vegetarian options, also we can organize Gluten free meals, yet if you wish anything more than what is on the menu, our Chef will be more than happy to cater for your needs and could easily suggest you more Veg options.

With Best Regards,

Frank Dreist
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket, Thailand
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 7, 2013

Only 40 minutes from phuket international airport to get the hotel and kamala beach
I stay for 2 night and very impressive of jacuzzi and wide screen paradise kamala beach different from patong veiw its seem like to heaven on earth
When you come to check in the reception will give you to select the romantic smell in your room type, I pick a refreshing type it made me relax and happy all
if you come to this hotel, Dont be forget to dinner @ Plum restaurant and vanilla sky this 2 restaurant make me and my husband have a good memorable time before night sleep in a soft mattress topper in my bed room
When I check out and come back to work I think I will come to this hotel again

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patporn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review, May 16, 2013
Dear Patporn S,

thank you very much for your review of our resort.
We are delighted that you had a wonderful time with us and will be looking forward to welcome you back again soon.

With Best Regards,

Frank Dreist
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlton, Australia
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 7, 2013

Stayed here for 8 nights.The views are just amazing .A little out of the way from Patong ,but it was only 400 baht each way to banglor road. The rooms were clean .But the one big down fall was the house keeping ..Shock horror when i saw house keeping washing our cups and glasses in the hand basin ,using no dish liquid ,then i saw her dry them with our used towels..I saw red. Then she washed the toilet with a face washer ,used the same cloth to wash the coffee table and bed side table..Any wonder people pick up bugs if this is how they clean.Sorry but i wont go back there after seeing how they clean

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank vikkey_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review, May 16, 2013
Dear Vikkey_12,

thank you for your review of our resort.
Although you seem to have enjoyed your overall stay I was a little shocked to find out that you have found our housekeeping lacking.
I have discussed this matter with our Housekeeping Manager and although she insists that they do have proper cleaning towels and not use guest towels for that, I can only apologize if this is what you saw. We shall indeed insist to our staff strongly that our cleaning procedures are kept to the standard set.

With Best Regards,

Frank Dreist
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cape Sienna Hotel & Villas

Property: Cape Sienna Hotel & Villas
Address: 18/40 Moo 6, Nakalay Road | Tambon Kamala, A. Kathu, Kamala, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Kamala
#6 Romantic Hotel in Kamala
#7 Spa Hotel in Kamala
#9 Luxury Hotel in Kamala
#10 Family Hotel in Kamala
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Cape Sienna Hotel & Villas 4.5*
Number of rooms: 146
Official Description (provided by the hotel):
Cape Sienna is a new chic modern resort that brings sophisticated style of city living to the tropical beauty of Phuket. Designed as a retreat for the urbane cosmopolitan, the sleek accommodations and restaurants are all positioned to command stunning sea views from a dramatic west coast headland. ... more   less 
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Also Known As:
Cape Sienna Hotel And Villas
Cape Sienna Resort
Cape Sienna Hotel & Villas Kamala, Phuket

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