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“Affordable luxury” 4 of 5 bubbles
Review of Cape Sienna Hotel & Villas

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Cape Sienna Hotel & Villas
Ranked #9 of 36 Hotels in Kamala
Certificate of Excellence
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Affordable luxury”
4 of 5 bubbles Reviewed September 13, 2012 via mobile

The rooms are well managed and the restaurants are even much better! Highly recommend Plum and Vanila Sky Bar where u can dine with the ocean n under the starry night. I spent five relaxing evening there.

Another plus is the seaview from your room n spacious balcony (I stayed in a jacuzzi deluxe room). It's just sth you would want when u r on vacation.

Some reviews mentioned the problem with ants n I did see a few in my room n a lot in the second pool, the Sienna Rock. Really suggest the management to do sth about it. Otherwise, the stay is just perfect!

  • Stayed September 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jayssss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,518 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (373)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Hong Kong, China
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed September 11, 2012

Spent 4 days at the resort.
The hotel is very good, excellent value.
Although it is in Kamala, the hotel stands alone with great views.
Rooms are comfortable, if you like a soft bed ask for an overlay, it makes a big difference.
Buffet breakfast is very good, although at times can be busy.

During our stay the weather was terrible, rained every day.
We took advantage of the spa which was excellent.
The bar on the top floor is great of an evening, ideal to start with drinks and then venture down to the restaurant, 1 floor below.
The Hotel is perched high above the sea with no access to the ocean .
The Pool area overlooks the ocean and to lay outside by the pool the views are stunning.

To stay for 4-5 days the hotel is great .
I think a longer stay you need to be able to walk on the beach and enjoy the warm sea of Phuket.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TBGH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast, Australia
Level Contributor
183 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed September 9, 2012 via mobile

My sister and I have recently returned from Cape Sienna.From the moment you walk through the lifts this resort oooozes comfort, relaxation,elegance.From the moment you arrive the staff until vacate time go beyond their call of duty to bend over backwards to help.Our stay was perfect in every way and we will for certain be staying here on our next visit.All staff were great but a big thanks to Yut at breakfast for his great morning talks and his wealth of local information.Also Joy at Tours desk, your smile and so eager to help at all times.The best thing here is No Kids,which of course makes it even more peaceful.Thank You so much Cape Sienna for a most beautiful stay.Marg and Rosie

Stayed August 2012, traveled with friends
Helpful?
1 Thank otanghunters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 7, 2012

I have just returned to the UK after a 5 week tour of Asia and after staying in around 10 hotels this summer, the service and friendliness of the staff at the Cape Sienna was something really special. The atmosphere as well as the facilities at the hotel were second to none. During our 5 night stay, the hotel was nice and quiet as you would expect in low season but the levels of service on show from the staff there were still exceptionally high.
The rooms were exceptionally clean and the maids were especially friendly and attentive. The highlight of the experience for us was the Vanilla Bar and restaurant. After trying the poolside buffets (one Thai, one BBQ night), we opted to go to the Tapas night and it was one of the highlights of our long holiday. The staff could not have been friendlier with their advice on the choices of food and drinks. Ann was wonderful in the way she looked after us. Cape Sienna is a high class resort but our stay certainly did not break the bank and we really came away from the resort feeling like we really did get value for money which after staying in many other hotels in Asia, is certainly not always the case. If we were to go back to Phuket, there would be no other choice as far as we are concerned if you are looking for a relaxing break in luxurious surroundings with a high level of service at a decent price then this place is perfect. There were no real down sides to the location of the resort and the sea views were stunning as well as the jacuzzi on the balcony. If you want to walk to Kamala Beach, it is only 10 minutes down the road. All in all this place ticked all the boxes for us and is certainly 5 star standard in my opinion.

Room Tip: Try and get a room away from the main road.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StretfordRouge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed September 7, 2012

As you are driven into the driveway, there's nothing too impressive about this resort, you are met by lift doors. As soon as you get to the lobby, a magnificent view awaits. After a quick check in, we were served a lovely cold drink, cold refreshing towel and a lotus flower, you get to choose the fragrance of the toiletries you wish to use during your stay.
Rooms are clean, modern with a balcony with the most amazing view. My only suggestion is probably to install somewhere where guests can hang their bathers or underwear.
There's a lot of steps around the resort, but I suppose that's the price you pay if you want fantastic views.
Breakfast was good, but they seemed to be short staffed.
Special thanks to the manager Yut, for providing a lovely sliced mango for my husband every morning, he is a real asset to the resort, he takes the time to interact with the guests and is always smiling and ready to help, nothing was too much trouble. Thanks Yut.

The other young lady Pong, with the lovely smile always took the time to come around and say hello. Thanks Pong.

We enjoyed our time at Cape Sienna and thanks for the farewell gift, what a lovely thought! Thanks for making our holiday a memorable one.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank byebyebirdie59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traralgon
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed September 4, 2012

We stayed at this hotel for the past week. It's a nice hotel, but if you don't like steps this hotel is not for you,it is about 20 minutes from Potong and a short 10 minutes walk into Kamela Beach. The rooms have a great view of the ocean, the beaches are better in Keron or Kata. They are doing some work around the main pool, so it can be noisey, but you can go to Sienna Rocks to swim. Vanilla Sky Bar is lovely tp have a cocktail or two and the staff there are great. Breakfast is ordinary not alot of varity, but there were two staff members that are lovely Yut and Ya thank you for looking after us.
Only one real issue we had was when at the pool the service is very poor, being a 5 star hotel customers should not have to get up and find a staff memeber to order thier drinks or lunch, some training needs to be done with staff in this regard, apart from that a very pleasent stay.

If you want to have an exceptional Thai Meal in a very serene and beautiful environment and who make you feel like you are the only ones there, please go to the SILK Resturant at the Andaman Hotel, you will pay more but it's asolutely worth it.

Room Tip: Suggest the jacuzzi or spa rooms in Block 2, and ask for a mattress topper the beds are very firm an...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank blawrencej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VanillaSky123, General Manager at Cape Sienna Hotel & Villas, responded to this review, September 9, 2012
We have received so many positive reviews lately, which is an absolute pleasure and gives us the motivation to strive for more.
We are presently upgrading our product around the pool by building a new poolbar which will be another highlight in Cape Sienna. We should finish those works early October.
We are truly thankful for all your reviews, raving or with candid criticism, they all help us to continue our quest to make our guests happy.
Yours Sincerely,
The Management
Cape Sienna Hotel & Villas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed September 3, 2012

Whilst this wouldn't be the place for you if you wanted to stay in touch with a sense of a "real" Thailand travel experience, if you're looking for comfort, style and views, you'd be hard pressed to find a better resort. Immaculate, professional staff work to a truly 5 star standard and luxury abounds in every direction. Kamala is a magical spot and the openness of the highly modern architecture takes full advantage of the views.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mmaagg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cape Sienna Hotel & Villas

Property: Cape Sienna Hotel & Villas
Address: 18/40 Moo 6, Nakalay Road | Tambon Kamala, A. Kathu, Kamala, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Kamala
#6 Spa Hotel in Kamala
#6 Romantic Hotel in Kamala
#8 Luxury Hotel in Kamala
#10 Family Hotel in Kamala
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Cape Sienna Hotel & Villas 4.5*
Number of rooms: 146
Official Description (provided by the hotel):
Cape Sienna is a new chic modern resort that brings sophisticated style of city living to the tropical beauty of Phuket. Designed as a retreat for the urbane cosmopolitan, the sleek accommodations and restaurants are all positioned to command stunning sea views from a dramatic west coast headland. ... more   less 
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Also Known As:
Cape Sienna Hotel And Villas
Cape Sienna Resort
Cape Sienna Hotel & Villas Kamala, Phuket

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