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“Excellent Stay / Value for Money”

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Swissotel Resort Phuket Kamala Beach
Ranked #14 of 36 Hotels in Kamala
Reviewed September 27, 2013

well..... this was my 2nd trip to Thailand with family , Swissotel hotel i choose was the best Hotel value for money ! rooms was quite big enough with maintained equipments , bed was good ! but bath rooms not so much but was okkk ! specially Swimming pool was cool ! Breakfast was Just Ok .... cannot compare with 5 star , was with 4 star ! location was fine ... near to Beach ! wifi was every where free ! we hired Rent a car in Phuket fro 900 THB per day.

but all over a peaceful hotel / Beach --- many time better than patong area ! this hotel i recommend for Honey moon couples

Room Tip: I think all rooms are Good with accessories
  • Stayed: August 2013, traveled with family
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1  Thank Mahth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelPhuket, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded September 30, 2013

Dear Guest, Sunny greeting from Swissôtel Resort Phuket and thank you very much for your kind review about your stay with us for your 2nd trip to Thailand. We are glad that you and your family enjoyed it very much and hope to welcome you again very soon.

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Reviews (1,160)
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639 - 645 of 1,160 reviews

Reviewed September 27, 2013

We stayed at Swissotel early September in a one bedroom ground floor room for 6 nights.

Resort was clean and staff friendly but it felt very stale with little ambiance. We could have been in any Australian Resort.

I was very happy that we decided to upgrade to a groundfloor room as there are alot of stairs to go up and down if on a higher floor.

The main reason we chose Swissotel was for Kids Club. Definately not worth the decision. This was the most disappointing part of the Resort. Having previously been to kids club in Vanuatu my 9 year old daughter couldn't wait to get to kids club, but she hardly spent much time there. Staff don't play with kids, even when asked, and my daughter felt they were more interested in playing games on their iphones. Kids club, although inclusive with your booking is very expensive as most activities cost. Paint a t-shirt ($20 Australian), paint a handkerchief ($14), Paint soap flower ($12), make a bracelet ($7), finger nail painting ($14), +++++. could end up very expensive if you have several kids. Make sure they are aware that the kids are not to do pay for activities without your approval, we got caught with that on our first day and had a $14 bill for craft. Saying that the room is well set up, great computer consoles and secure. Resort has alot to learn about running a fun kids club rather than babysitting.

There are 3 restaurants on the street outside the resort that were all great, we ate at each of them. Although not cheap the mini mart outside the resort is a great option for drinks, beer, ice creams, snacks and 2 minute noodles. The Resort charges VAT on everything which soon adds up.

We used the hotel shuttle to Patong one day and it was great, just book a seat ahead of time.

We had already spent a week in Chiang Mai on tours so weren't interested in alot of sightseeing. We hired a tuk tuk, from the taxi bay outside the resort, for a day trip around the island and booked a James Bond Island tour and a trip to Fantasea through the resort.

Overall we found Phuket to be quite expensive in general, meals and tours were almost 3x the cost of the same in Chiang Mai, make sure you go prepared with plenty of cash.

First trip to Phuket and glad we went, another tick on the bucket list.

Room Tip: There are lifts. Ground floor rooms well worth the extra few dollars.
  • Stayed: September 2013, traveled with family
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Thank Caroline O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelPhuket, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded September 30, 2013

Dear Guest, Thank you very much for sharing your review. We have taken note of your comments in regards to fees for kids’ activities at our Kid World and would like to assure, that no activities are being charged without the parents approval. On the other hand we would like to highlight, that we do also have plenty of activities free of charge available. Nevertheless we feel sorry that your daughter did not feel welcome in the Kids World and although we normally do get very positive feedback about our team, we have addressed your comment with our respective team leader. In regards to your comment on general pricign we agree that Phuket is more expensive than other areas in Thailand, but would also like to highlight that the pricing in our Resort normally is very competitive. Please also rest assured that we will keep on working hard to further improve our services and product. Your Swissôtel Resort Phuket Team

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Reviewed September 24, 2013

Stayed here for 2 nights in one bed room suite on third floor. The layout of hotel looks like townhouse which separate each block without elevator. One block combines 8 rooms in 4 storeys, guest has to walk up to high floor from first floor balcony.
The room is quite big but not smart to divine 70% as living room while toilet is small, so do bedroom in the back which closed to back street.
Perfect place for family as the hotel provides large pool with slider, gym equipped with latest technology machines, bikes for rent, kids club and best value spa. There are 1 restaurant and 1 pool bar offering value food, snack and drink (average taste anyway)
In general the hotel is good for money, free internet, affordable spa treatment and 5 minute walk to the Kamala beach.

Room Tip: Pick the first or second floor room
  • Stayed: September 2013, traveled with friends
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Thank mayny_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelPhuket, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded September 26, 2013

Sawasdee Krub dear Guest, we do appreciate your review and we truly apologize for your inconveniences caused by the missing elevator and the size of the bathroom in your suite, but we are happy to learn that you were satisfied with our other facilities and services. We hope to welcoming you back very soon again and remain with best regards.

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Reviewed September 24, 2013 via mobile

Went there with my family on July. It's definitely a good place for a family trip that need quiet place near the beach. The beach is 5 mins walk from the hotel. It's so quiet and nice and clean as well. I like that the hotel has a buffet breakfast and restaurant with a quality food. Kids room is nice, my daughter loved it. And we definitely love the big pool and all activities the hotel has such as snorkeling class, cooking, and yoga class. I would recommended this hotel for people that planing a family trip in phuket.

  • Stayed: July 2013
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Thank Nancypoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelPhuket, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded September 26, 2013

Dear Guest, Sunny Greetings from Swissôtel Resort Phuket and thank you very much for your nice review. We are looking forward to welcome you back very soon.

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Reviewed September 7, 2013

Stayed here together with 4 of my friends in the 3 bedroom suite. First had a different hotel booked but were horrified by the location and service and decided to ditch the hotel for the swissotel. Best money ever spend! Great service, great food, nice pool area/bar, and cheapest mini bar I have ever seen :) beach is 2 minutes by foot and patong is 30 minutes by taxi. Overall perfect place to stay if you are looking for a more secluded resort with top service. Will definitely come back!

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with Swissotel
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelPhuket, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded September 26, 2013

Dear Guest, Thank you very much for sharing your experience at our Resort on Tripadvisor and we are delighted to have made your stay with us such a memorable one. We will continue to work hard to even further improve our product and services and we are looking forward to hopefully welcoming you back at Swissôtel Resort Phuket very soon again.

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Reviewed August 28, 2013

Got a great deal with the Swissotel but almost gave it a miss as I was wanting to stay in Karon or closer to Patong. After staying a night at the Centara waterfront suites and just hating the place due to it's lack of character and general cleanliness issues (not to mention my disappointment with the Karon area as a whole!) I rang the Swissotel to ask if they would honour my original reservation which was in a 2 bedroom suite. They said 'ofcourse'! We packed our bags straight away and stayed the next 4 nights at this glorious resort. While it is a a good 20 mins away from Patong by drive, the hotel does offer complimentary shuttle service twice a day to Patong else you can take one of the many cabs outside the resort. Although why you wouldn't just choose to hang by the pool or do one of the many activities or just chill at Kamala Beach which is a 2 min walk up the road, I don't know. Kamala Beach itself is a great alternative to most of the other overcrowded beaches in Phuket and I'm glad we chose to stay here. Lastly, the cleanliness, comfort quality of breakfast and meals are excellent. Would definitely visit again!

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Swissotel
6  Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelPhuket, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded September 22, 2013

Dear Guest, Sawasdee krub. We really appreciate that you took your time to share your wonderful feedback and experience. We of course strive to make each guest experience as memorable as possible and are proud to receive feedback like yours. We are looking forward to hopefully having you back at the Swissôtel Resort Phuket very soon again.

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Reviewed August 27, 2013

Was the perfect place for us with two rooms and baby cot provided

Well looked after by staff with proper infant seats in the restaurant and even baby spoons plates and bowls.

The pool children's play room and in general everything was perfect

We even managed to get buy one get one free in the spa

  • Stayed: August 2013
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2  Thank KevinDJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SwissotelPhuket, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded September 22, 2013

Dear Guest, Sunny Greetings from Phuket! Thank you very much for your positive review and we are pleased to read that you have enjoyed your stay with us. It is always encouraging for our team to learn that our guests do feel the Passion for Perfection we strive to achieve everyday. We definitely look forward to welcoming you back at the Swissôtel Resort Phuket very soon again.

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Additional Information about Swissotel Resort Phuket Kamala Beach

Address: 100/10 Moo 3, Kamala, Kathu, Phuket 83150, Thailand (Formerly Swissotel Resort Phuket)
Phone Number:
Location: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kamala
#7 On the Beach Hotel in Kamala
#9 Romantic Hotel in Kamala
#13 Luxury Hotel in Kamala
Price Range: $62 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Resort Phuket Kamala Beach 5*
Number of rooms: 180
Official Description (provided by the hotel):
Located on Kamala Beach just 30 minutes southwest of Phuket International Airport, Swissotel Resort Phuket is the ultimate resort retreat for friends, families and small groups seeking relaxing beach holidays. Designed for the discerning, modern traveller, Swissotel Resort Phuket offers a choice of one, two and three-bedroom suites. In addition to natural sun-kissed beaches and turquoise seas, the resort ensures the comfort of each guest with an extensive range of facilities including several dining options, a lagoon-style swimming pool, spa and fitness centre, Kids World and a wide array of recreational activities. For a corporate meeting, wedding or gala event the selection of eight meeting rooms, with capacity for up to 150 persons can be styled to suit personal tastes and requirements, while the event management team will ensure that world renowned Swiss hospitality and reliability. ... more   less 
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Also Known As:
Courtyard By Marriott Phuket At Kamala Beach Hotel Kamala
Courtyard Phuket Kamala Beach
Swissotel Resort Phuket Kamala Beach

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