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Swissotel Resort Phuket Kamala Beach
Ranked #14 of 35 Hotels in Kamala
Reviewed October 10, 2012 via mobile

I spent a couple of nights at swissotel Phuket when I visited phuket recently. The hotel is nicely decorated, the lobby is beautiful and airy and the rooms (mine was a pool suite with living area and bedroom) are modern and benefit from having their own private balconies. The Breakfast buffet was very tasty, the staff in the restaurant very friendly and helpful and we also ordered room service one night which was very tasty indeed. The pool is great and the hotel is only across the road from kamala beach which we were unable to take full advantage of because of the weather but certainly looked like it would be fun in the sunshine. I had a lovely stay at swissotel Phuket and would go back if I were to visit Phuket again, i would especially recommend it for families as the pool is great and they had several activities you could sign up for should you wish.

  • Stayed: September 2012
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2  Thank Cit-du-monde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotelcorp, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded October 12, 2012

Dear Guest, sunny Greetings from Swissotel Resort Phuket and thank you for making us your home away from home during your stay in Thailand. We are very pleased to learn that you really enjoyed your stay with us and that we have been able meet and even exceed your expectations. We hopefully can welcome you back very soon again.
Your Swissotel Resort Phuket Management Team

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768 - 774 of 1,177 reviews

Reviewed October 9, 2012

The Swiss Hotel (formally the Mariott) is perfect for families. Great apartments, large clean and comfortable. A large pool with water slide and kids club will keep the kids busy. The staff are outstanding and the area is quiet, but close enough for a cab to Kamala or the main town. You can also walk the beach to a nice village which has bars and restaurants. The staff are outstanding, especially Yaya who runs kids club, he really keeps an eye on things and like so many Thai people, he knows how to relate to kids. My kids aged 4 and 6 had a ball.
Outside the resort you have a selection of useful shops Laundry service (cheap), supermarket, tour guide, a couple of restaurants, taxi, tailor. 400 Baht will get you to town which is 10 minutes in a cab. If you like lots of action, maybe this is not a place for you as you have to rely on cabs. But for a relaxing family holiday, I haven't been anywhere better.

Room Tip: The balconies attached to the pool side rooms become a walkway when it rains. Go up a floor for priv...
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  • Stayed: September 2012, traveled with family
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1  Thank sirhc1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotelcorp, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded October 11, 2012

Dear Guest, Warm Greetings from Swissotel Resort Phuket and thank you for making us your home away from home during your stay in Thailand. We are more than happy to read your positive comments and we are very proud to share your motivating feedback with the team and of course especially Khun Yaya. We will keep on working hard to keep up our service standards and to further improve our product and we hopefully can welcome you back next year again.
Your Swissotel Resort Phuket Management Team

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Reviewed October 7, 2012

Spent 10 nights at the resort with my family. The resort is not massive, but everything you need is there. Facilities for children/Families is great and the service is fantastic. Very reasonably priced for a well equipped two bedroom suite. Walking distance to beach & restaurants on Kamala Beach, but not much else. That said, taxis are available outside the hotel door and are quite cheap. Would definitely stay there again. Every member of staff we came across was welcoming and friendly.

Room Tip: If you have kids, invest in the two bedroom suite. if you have mobility issues request ground floor...
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  • Stayed: September 2012, traveled with family
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1  Thank Ann-Marie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotelcorp, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded October 11, 2012

Dear Guest, we hope you are well and thank you very much for taking the time to share your positive experience about your stay with us on Trip Advisor. We are very pleased to learn that you and your family enjoyed the 10 days in our hotel and we were able to satisfy you and your family with our product and especially with our services. It makes us very proud to learn about your positive comment on our team members and this motivating feedback will definately be shared with our team. Thank you very much again for making Swissôtel Resort Phuket your home away from home during your stay in Thailand and for considering to stay with us again during your next visit to Phuket. We are looking forward to welcoming you back soon.
Your Swissôtel Resort Phuket Management Team

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Reviewed October 5, 2012

We came here 2 years ago when it was the Courtyard Marriott. It's still very good with all the same facilities. The staff are still friendly and helpful. The breakfast buffet had slipped a little but still very good value overall. The kids club is still the same and one of the best I've ever seen. However they told me they are making changes to the whole programme in Nov 2012 so not sure if that will make it even better or not as good.
I think the walkway down to the beach has been tidied up and a new walkway put in under the bridge.
Beds are a little firm (but that's Asia). Bathrooms are small but workable and clean.
This is a great value hotel for families. Also the 2 bedroom units are great if you have younger children who need their own room. If we come back to Phuket in the near future I would more than likely book this again.

Room Tip: The ground floor levels are the 'pool access' rooms which you pay more for. If you don't...
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  • Stayed: September 2012, traveled with family
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Thank pme23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotelcorp, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded October 11, 2012

Dear Guest, sunny greetings from Swissotel Resort Phuket. Thank you very much for your review on Tripadvisor and your valuable comments. It is great to read that you enjoyed your stay with us and it is our pleasure to inform you that several renovations and touch-ups are being planned for our hotel to further improve our guests experience in the near future. Our Food & Beverage Team is working hard to make sure that our breakfast buffet is not only offering good value, but to exceed our guests expectations. Of course the changes being planned for the kids activities programme are only for improvment and offering an even wider choice of activities. We are looking forward to hopefully welcoming you back at the Swissotel Resort Phuket very soon again, thank you.
Your Swissotel Resort Phuket Management Team

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Reviewed September 23, 2012

Stayed there for 4d3n recently and a big THANK YOU to all the staff there who made the experience a memorable one. The rooms are all mini-suites - beds are comfy and the resort is in a quiet location. The food has been above expectations as well. There is also a poolside bar.

It's about 15-20 minutes to Patong beach, where most of the night action takes place. There is a direct walkway to the beach about 10-15 mins.

If you prefer being in a quieter environment and don't mind the location being further away from the action, this hotel is great value.

Room Tip: get rooms closer to the dining area if you want to get free wifi in the room
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  • Stayed: September 2012, traveled on business
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1  Thank bakingmusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotelcorp, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded October 11, 2012

Dear Guest, thank you very much for making Swissôtel Resort Phuket your home away from home during your stay in Thailand. We are very pleased to learn that you enjoyed your stay and that the quality of food, as well as especially our team members have been able to exceed your expectations. We thank you very much for your kind review and we will keep working hard to even further improve our product and services. We are looking forward to welcoming you back very soon again.
Your Swissôtel Resort Phuket Management Team

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Reviewed August 29, 2012

My last night in Thailand at Swissotel Resort, I am flying back to my home country tomorrow morning and will come back to Thailand again on July 2013. I do appreciate in Thai culture and life style. This hotel is mixing between modern and antique. Room is wide and clean, mattress a bit hard for me. Foods are wonderful. Wonderful trip in Thailand

  • Stayed: August 2012, traveled as a couple
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2  Thank HelemaCzech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotelcorp, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded August 30, 2012

Dear Guest, thank you very much for your kind review and for choosing Swissôtel Resort Phuket. We are happy to hear that you enjoyed Thailand and our Resort. We have taken note of your comment about the mattress and are pleased to inform you that we will in future have overlays available for those guests that like the mattress to be a little softer. We are looking forward to welcoming you back soon again.
Your Swissôtel Resort Phuket Management Team

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Reviewed August 26, 2012

I love Swissotel so I never really have much bad to say about them.

First of all the staff were 10 out of 10 they were very very friendly :) This is always a good thing.
From the first moment we arrived and got our welcome drinks to the moment we left the staff were there for us any thing we needed.

The room we had was a ONE-BEDROOM POOL TERRACE SUITE it was great for a few reasons you could walk out your room and jump into the pool :) You do not have to walk up the stairs( I know I am lazy but still !! ) One down side if you want to do your own washing there is no where to hang your washing because there is no balcony. But you are in Thailand there is a shop 30 secs walk from the hotel that do a great job for about $1.50AUD a Kilogram( 2.2lb's ).
The rooms were big and nice and had very cold air con and this is great after a long day in the sun :). The water pressure was good in the showers as well. No complaints about the room.

Pool : The pool is great big and deep in some parts. The best part of the pool was the Buy 1 get one free happy hour from 5 to 7 pm in the arvo's I think it was 199baht for 2 drinks I stuck to the long Island Ice Teas that were 10 out of 10 :)

Food: Breakfast was great they did not change the menu while we were there but was still nice tasty fresh food. Dinner was really nice try the salmon.

Location: At First I did not mind the tuk tuk ride into Patong each day because my girl friend wanted to go shopping but after a while it got to much for me any way. For a family or for a couple that just want to relax buy the pool and go into town every now and then this is the hotel for you to stay at nice and quiet and just a great place.

I recommend this hotel :)

  • Stayed: August 2012, traveled as a couple
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4  Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swissotelcorp, General Manager at Swissotel Resort Phuket Kamala Beach, responded to this reviewResponded August 29, 2012

Dear Guest, thank you very much for your review and for making Swissôtel Resort Phuket your home away from home during your stay in Thailand. We are very pleased to learn that you and your girlfriend enjoyed your stay and that we have been able to meet and sometimes even exceed your expectations. It is also great to read that you liked the room, the food, the pool and most of all our friendly team members. We are also happy to let you know that your point in regards to the missing area for hanging the wet clothes will be addressed in our upcoming renovation project. We thank you very much again for your kind review and we will keep working hard to even further improve our product and services. We are looking forward to welcoming you back very soon again.
Your Swissôtel Resort Phuket Management Team

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Additional Information about Swissotel Resort Phuket Kamala Beach

Address: 100/10 Moo 3, Kamala, Kathu, Phuket 83150, Thailand (Formerly Swissotel Resort Phuket)
Phone Number:
Location: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kamala
#7 On the Beach Hotel in Kamala
#9 Romantic Hotel in Kamala
#13 Luxury Hotel in Kamala
Price Range: $43 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Resort Phuket Kamala Beach 5*
Number of rooms: 180
Official Description (provided by the hotel):
Located on Kamala Beach just 30 minutes southwest of Phuket International Airport, Swissotel Resort Phuket is the ultimate resort retreat for friends, families and small groups seeking relaxing beach holidays. Designed for the discerning, modern traveller, Swissotel Resort Phuket offers a choice of one, two and three-bedroom suites. In addition to natural sun-kissed beaches and turquoise seas, the resort ensures the comfort of each guest with an extensive range of facilities including several dining options, a lagoon-style swimming pool, spa and fitness centre, Kids World and a wide array of recreational activities. For a corporate meeting, wedding or gala event the selection of eight meeting rooms, with capacity for up to 150 persons can be styled to suit personal tastes and requirements, while the event management team will ensure that world renowned Swiss hospitality and reliability. ... more   less 
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Also Known As:
Courtyard By Marriott Phuket At Kamala Beach Hotel Kamala
Courtyard Phuket Kamala Beach
Swissotel Resort Phuket Kamala Beach

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