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All reviews chai grand pool villa cha cha grand thai natural ocean shuttle car infinity pool private beach honeymoon package pool access special thanks andaman sea little touches cooking class the entire staff free shuttle huge bathroom
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Reviewed August 26, 2018 via mobile

When you arrived a panel informs you not to keep durian in the refrigerator. So you eat it warm in your room and it smells even more. Enforcement of that rule seems lax as staff is so kind and helpful with guests. Great choice of food for breakfast including an excellent local green curry. And their croissant are tasty something rate in most hotels. Rooms are great with spectacular view. No beach where you could swim but nice for picture. Be easy of the elevator taking you there the metallic structure is eaten by sea water (see picture).Do not go to the advertise guided market tour. There is no guide. The shuttle drops you there and you tour the place in 20 minutes.Then you are stuck there for two hours waiting the shuttle to come back.It was raining and I suppose that the shuttle driver did not want to get wet as he did not bother to lower the plastic curtains to protect us from the rain. We reached the hotel soaked. Overall s still ap pleasant stay far from everything that can be visited on the island

Date of stay: August 2018
Trip type: Traveled as a couple
1  Thank sybariteAylmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha S, Manager at Ayara Kamala Resort & Spa, responded to this reviewResponded September 10, 2018

Dear Khun sybariteAylmeer,

Warmest greetings from Ayara Kamala Resort & Spa!

Thank you so much for taking the time to review us on Tripadvisor and for choosing to stay with us.

We are so delighted to hear that you had a food time here overall, however apologise for the miscommunication regarding the durian in the refrigerator. As you may already know, the fruit has a very distinct odour that is very strong, so each time the guest brings it into the room and then checks out, the time to rid of the odour takes a few days to fade away, which is difficult if there are guests to check in the very next day. This is why hotels do not generally encourage the fruit in the room. Nevertheless, we apologise that this was not clearly communicated that it is not encoruaged to have it in the room, not just the refrigerator. Regarding the guide, we apologise that this was not provided for you, and we will continue to train our staff and reinforce the standard that there is a guide for the Wednesday market tour, and to prevent further service discrepancies. However, we thank you very much for bringing this to our attention.

We wish you the very best back home and hope to have the opportunity to welcome you here again soon, as well as ensure that your experience will be positively different.

Warmest regards from all of us here,

Ayara Kamala Resort & Spa Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2018 via mobile


This is our four days stay in the Ayara Kamala Resort and Spa. The staff here are helpful and professional. They show enthusiasm and great attitude towards their work. My wife and I are enjoying the relaxing environment and the natural atmosphere there.
But after two days stay in the Room A2 we have to change our room as we decided to move to the one without swimming pool outside. The reason is we have joined a local tour to the outward islands for the whole day so we are not able to swim in the room. We told the staff there the night before about the switch and she said we just left the luggage in Room A2 and the staff would help us to move to the new room. On that morning to the outward islands we met a lady at the reception called TAM, we told her about the arrangement that we made last night. She said she didn’t know anything about this after a phone call. She TOLD US TO MOVE THE LUGGAGE BY OURSELVES. My wife is pregnant and she is not able to help. I do it by myself. I pick up the two luggage weighing about 25kg to go upstairs to the reception. And then Ms TAM told her colleague to move the luggage back to the store room just next to the Room A2. She told us to return the key to her and said “Done”. I burst to laugh and ask my wife what is meant by “Done”?
I would like to show our appreciation towards the service provided by the hotel especially the staff in the restaurant. The breakfast are good and the dinner are great. Thank you for the free shuttle to the Kamala Beach and the anniversary cake as a surprise to our trip.
Overall this is a five stars minus one stay in the hotel.

Date of stay: August 2018
Trip type: Traveled as a couple
1  Thank ricklamck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2018 via mobile

Can not fault this hotel! We had a wonderful stay here, the views over the sea are breath taking and the rooms were spacious and clean.

Breakfast has alot of variety and was always very tasty.
What makes this hotel even better is the staff. They are so friendly and really can not do enough for you. They are a credit.

We would certainly return to this hotel and would recommend. Stay here.

Date of stay: July 2018
Trip type: Traveled as a couple
2  Thank IsabelSkelton16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha S, Manager at Ayara Kamala Resort & Spa, responded to this reviewResponded September 10, 2018

Dear Khun IsabelSkelton16,

Warmest greetings from Ayara Kamala Resort & Spa!

Thank you for your feedback on your stay here and for choosing to stay with us. We are so glad you enjoyed the stay here, and the breakfast and the hospitality.

We wish you the very best back home and hope to have the opportunity to welcome you here again soon!

Warmest regards from all of us here,

Ayara Kamala Resort & Spa Team

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Reviewed July 11, 2018 via mobile

We stayed for 5 nights and booked the honeymoon package on the hotel’s website, a really good deal. It includes round trip transfer from airport, couples spa, evening high tea, and a guaranteed room upgrade (amazing views). Mr. Park greeted us from the airport, and he was very nice and informative. The reception ladies were always very helpful and friendly. We had problems with our island tours, and they were very willing to help us out. The breakfast at the hotel is very good. They have a variety of food to choose from, all very delicious! We had both lunch and dinner at the hotel. Price were more on the pricey side. Nevertheless, the food served were delicious and well presented. Thanks to Mr. Kit for his great service every morning and afternoon, and the rest of the team for our comfortable stay. We will definitely be back.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank Wwong0214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha S, Manager at Ayara Kamala Resort & Spa, responded to this reviewResponded September 10, 2018

Dear Khun Wwong0214,

Warmest greetings from Ayara Kamala Resort & Spa!

Thank you so much for taking the time to review us on Tripadvisor and it was such a pleasure to accommodate you. We are happy to hear you enjoyed the stay here, the food, the hospitality and the atmosphere, which are our priority to ensure our guests have a wonderful experience.

We wish you the very best back home and hope to have the opportunity to welcome you here again soon!

Warmest regards from all of us here,

Ayara Kamala Resort & Spa Team

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Reviewed July 6, 2018 via mobile

이쁘고 편안한 곳에서 잘 쉬다 왔습니다.
식당 스테프인 Kit씨 너무나 친절하시고
모든 분들이 편안히 잘 지낼 수 있도록 챙겨주셔서
너무 좋았어요~~^^
That is beautiful and comfortable place at Kamala beach.
Especially, special thanks to Mr.Kit~~ he is very kind and friendly to everybody.
I got lovely memories with this place.
I hope to visit again soon..

Date of stay: July 2018
Trip type: Traveled as a couple
1  Thank yun_karen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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