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“Great experience”

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Ayara Kamala Resort & Spa
Ranked #2 of 36 Hotels in Kamala
Certificate of Excellence
Oslo, Norway
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great experience”
Reviewed March 16, 2014

The place is built for relaxation. Great spa, rooms are clean and well kept, the kitchen really knows how to prepare great thai dishes and the staff is polite and interested in accommodating their guests in the best way possible. Short taxi ride into Kamala for a break form the spa/tanning lifestyle.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrithjofCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha S, Manager at Ayara Kamala Resort & Spa, responded to this review, March 27, 2014
Dear FrithjofCK,

Greetings from Ayara Kamala Resort & Spa!

Thank you very much for such a highly-rated review! We are glad to know that you have enjoyed our spa, rooms and the restaurant, and have communicated to our staff who are happy of your positive experience. We will definitely continue to strive to ameliorate our services for our guests, and wish you the best back in Oslo.

We hope to welcome you here again in the near future!

Warmest regards from all of us here,

Sebastian, Masha & the Team
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386 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Christchurch, New Zealand
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 12, 2014

This was without a doubt the best resort we have stayed in. The staff were fantastic, the location and views are incredible and the facilities/services are perfect!

We stayed here for 4 nights (4-8 March 2014) and had a deluxe room with pool access. The room was incredible, with the most comfortable beds in Phuket! We actually want to get one for our home. We couldn't fault the rooms at all. The showers were the best also.
I like that they give you 4 bottles of complimentary water, rather than just 2 like a lot of other places give.

The pool access room is incredible. We loved just opening our door and being able to sunbathe right there, or else jump in to the infinity pool. The water they use is amazing too. It's got some special scientific side to it, and is much nicer than any other pool we stayed at, or even the beach!

The restaurant provided great food, all at a reasonable price. The 2 for 1 cocktails also went down a treat! The breakfasts were good, and the only comment I would make with regard to breakfast is that it would be improved by keeping the milk cold. Only one hotel we stayed at in Phuket kept their milk in jugs on ice so that is wasn't warm for cereal etc. Other than that, it was brilliant.

The free shuttle service into Kamala is very useful, and we used this a couple of times. However, we loved the resort so much that we stayed there most of the time. It has a games room, library, spa, restaurant and so much more, so we saw no need to leave.

The staff were fantastic. The best service we received from Phuket was at this resort. They are very friendly and accommodating and ensure that your stay at the hotel is as perfect as can be! Particular mention goes out to the finest resort Managers in Phuket, Sebastian and Masha - they were just brilliant and provided incredible service!

It was the perfect way to finish our honeymoon, and we were sad to leave. We will definitely be coming back to stay at this resort, and we highly recommend it to everyone!

Room Tip: Choose a room with pool access - it's the best decision you can make!
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taylor-NZ-2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha S, Manager at Ayara Kamala Resort & Spa, responded to this review, March 27, 2014
Dear Taylor-NZ-2014,

Greetings from Ayara Kamala Resort & Spa!

Having read your review has definitely put a big smile on all our faces, knowing that you have enjoyed your time here in Phuket and at our resort! All our staff have been really happy to have accommodated you and your partner here, as the team, from the kitchen to the housekeeping and the front desk, have enjoyed welcoming you. Sebastian and Masha also feel very rewarded to have had a special mention, which is motivating for them to keep helping to run the resort. We greatly thank you for all the great feedback, and will continue to improve our products and services to satisfy all our guests. As for the breakfast, we thank you very much for the comment. Therefore, also have taken the milk situation into consideration and now serve our milk jug on ice to keep it cold, as well as introduced more made-to-order breakfast choices for freshness.

Last but certainly not the least, we wish you another congratulations on your honeymoon, and wish you all the best back in New Zealand, hoping to welcome you here again in the near future.

Warmest regards from all of us here,

Ayara Kamala Team
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Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 9, 2014

We stayed in this incredible report for about 3 nights and regret not being able to stay longer. The private villas are amazing and definitely worth booking. The staff are friendly and very helpful, making our holiday that much better. Between the beautiful pools and private beach, relaxing comes naturally at Ayara Kamala Resort. Thanks to Ayara for making our holiday so special. I could not think of a better place to get engaged and appreciate all the extra things which you did for us.

Room Tip: Private villas are a must
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqui F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha S, Manager at Ayara Kamala Resort & Spa, responded to this review, March 27, 2014
Dear Jacqui F,

Greetings from Ayara Kamala Resort & Spa!

We greatly appreciate such a sweet review from you about your stay with us! Our Ayara team thank you very much for your kind compliments regarding our Grand Pool Villa, relaxing atmosphere and service. More importantly, we wish you a big congratulations again on getting engaged at our resort, as it is a great honour to have been part of your special life moment.

We wish you all the best back home, and hopefully see you next time for your honeymoon!

Warmest regards from all of us here,

Masha, Sebastian & the Team
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Hong Kong, China
1 review
Reviewed February 23, 2014

My boyfriend and I had originally booked the deluxe ocean view room. But the so-called "seaview" was observable only if you stood on top of the bed! The trees blocked almost 90% of the view from the balcony. Disappointed, we rang up the front desk and Sebastian, the operations manager immediately attended to our needs. Initially he showed us a room of the same category just a block away, although the view had slightly improved, we were still not impressed. He then offered to show us a private villa, and at that point we were absolutely blown away! The most astounding part was the private infinity pool overlooking the gorgeous Andaman sea. As this was our last night in Phuket, we decided to give ourselves a treat and went for an upgrade (at a discounted price the resort was kind enough to offer). I must say, the sunset view was absolutely fantastic! We did not end up leaving the room at all during our stay and ordered in room service to dine below the stars (great food by the way!). The bed was comfortable and we loved the bathroom design. The only drawback of our stay was that there had been some construction work going on right besides us so we did not have 100% privacy until the workers had gone home for the day.

Overall, I would highly recommend booking at this resort if you're willing to splurge for the private villas, any other room category below this is not worth it.

Room Tip: Get the private villas! There is some construction work going on near room 301, request for one furt...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sze1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha S, Manager at Ayara Kamala Resort & Spa, responded to this review, March 7, 2014
Dear Sze1988,

Greetings from Ayara Kamala Resort & Spa!

What a great title!

Thank you very much for your kind review and the time you took to provide us with your feedback. We are glad you have been able to have a great experience overall with us, especially with the Grand Pool Villa and your compliments to our restaurant's food (glad you enjoyed dining below the stars!).

Sebastian and our staff are also very thankful you appreciated the special upgrade rate, and that you ended your stay on a positive note. We sincerely apologise for the disappointment you had with your initial room type, and will definitely take this into consideration to be more clear on our communications regarding our rooms. We are also sorry that you were unable to experience 100% privacy due to the temporary construction, and will try to book our guests the best available room we have for maximum privacy.

However, we find it slightly harsh to have been commented that all our other room types are not worth staying in, as we do have 8 different room (of which you only saw 2) categories to meet various different needs of guests. Our Pool Access rooms get very good feedback from guests with its convenience and charm, and our Deluxe Ocean View rooms are right now being constantly pre-booked for stays from 10-20 days.

Nevertheless, again we are glad to know that you enjoyed your experience here overall, apologise for the discrepancies you had, and will definitely take your feedback into consideration.

We wish you the best back home, and hope to welcome you here again in the near future.

Warmest regards from all of us here,

Masha, Sebastian & the Ayara Kamala Team
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Bangkok, Krung Thep, Thailand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2014

Our intentions in Phuket were to relax, reenergise, discover, privacy and tranquillity. All of which was fullied along with 5 star service & facailties at Ayara Karmara Resort and Spa. We stayed in the pool access suit which had its own infinitely pool along with a perfect view almost as the sunset was just for us. We hardly had to leave the room, not to mention the large room space, also there was a small front garden area used for a lounge area with private sunbeds. Chef Recommend Restaurant served up some delicious Thai and western dishes, most popular being the Massaman curry. A Big thanks to Krit & Corey for all their excellent service, they really went the extra step, which made life so easy. The natural surrounds which have been kept and maintain really made us fill as though we were in our own magical world nested amongst tress and wildlife….We even had a natural waterfall running along side the room. Have to mention the Swimming pool design and technology this was a totally new experience. After Speaking with the Hotel manager, she explained the water used for all pools is a combination of Ionizing titanium and copper, which makes it unbelievably fresh & refined. No more irritation, No more dry skin….Fantastic :) Overall our stay was superb, defiantly will be returning on our travels back to Phuket. Thank you to all the staff at Ayara!!

Room Tip: Book your room directly with the hotel, better rates
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gaz1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha S, Manager at Ayara Kamala Resort & Spa, responded to this review, March 3, 2014
Dear Gaz1988,

Greetings from Ayara Kamala Resort & Spa!

We highly and greatly appreciate such beautiful comments on your experience with us! It is very rewarding to know that you have enjoyed the time here, from the sunsets to our restaurant and the service of our staff. Corey and Krit are very thankful for your special mention and are glad to know that you had a great time. We wish you all the best back hope and definitely look forward to welcoming you back here again!

Warmest regards from all of us here,

Masha & Sebastian
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London, United Kingdom
Level 6 Contributor
97 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed January 27, 2014

Stayed 5 nights on last leg of SE Asia Tour. Hotel located at the end of 'millionaires mile' as locally known due the amount of luxury condos and 5 star resorts all located.

The hotel is perched on a cliff overlooking the sea directly and is absolutely beautiful. The views are possibly the best I have ever experienced.

Various room types and we opted for the Private Pool villa and is was stunning. Separate lounge villa fully equipped with full size freezer, dining table, sofa, chairs, flat screen tv etc. Separate villa with bedroom and bathroom all luxuriously appointed and immaculately kept.

Resort consists of villa buildings owned by the resort and some privately owned. Some are soley to yourself as we booked and some of the villas are shared type accommodations. If you want full sun decks you have to book the Pool Villas as the other rooms with pools are located directly below and shaded so sun bathing may be limited.

I emailed Ops manager/GM Sebastian in advance to ask for maximum privacy. This was afforded by our original villa allocated. Unfortunately one of the privately owned villas next door was under going some renovations so there was noise. One call to Sebastian and he was on it quicker than a flash to the owners about the time works were taking place but also to manage me and my expectations. We moved to villa 101 which was amazing and away from the noise as fortunately there were a couple of other villas available. Top marks Sebastian. The public areas are immaculately kept and all staff are as you'd expect - polite, courteous and very helpful.

The pools in The Pool Villas are amazing as are the views..words can't describe how stunning the sunsets from your pool are.

All breakfast items as you'd expect and restaurant for dinner was very pleasant with good food - not fine dining quality or silver service but informal and quality.

Hotels is privately Thai owned by the same designer and owners of nearby Ayara Hilltops in Surin beach where we have stayed before tho I wasn't aware of this. They are similar which explains it and confirms my taste in hotels. Hotel is a good 4+ star boutique hotel so not to expect Chain standards or often sterile impersonal service one gets from a Sheraton or the like.

Highly recommend for those that want a romantic getaway near enough to places like Patong, Surin beach etc but far enough away. Gentile clientele not full of loud inbound package tours from China/Korea or Russia thankfully.

Room for improvement: Hotel has a man made beach area but is dishevelled. Beautiful spot with great potential for sundowners, bbq's, private functions, beach bar etc....apparently work in progress.....I'd recommend finishing this works off as could be stunning place to watch the sunset with a cocktail in hand.

Evening turndown - didn't seem to have and after a day spent in your villa as you don't want to leave it, this would be a good touch.

Overall, loved the place and would recommend to anyone.

Room Tip: Splurge and book the Pool Villas...an experience and view you won't forget.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha S, Manager at Ayara Kamala Resort & Spa, responded to this review, February 9, 2014
Dear Steve G,

Greetings from Ayara Kamala Resort & Spa!

What an amazingly rewarding review! Sebastian and all our staff members are very delighted to hear that you have enjoyed your Grand Pool Villa here, and that you were greatly satisfied with our service. It is very rewarding to know that you enjoyed the sunsets, along with the food and the tranquility of our resort. We thank you very much for your feedback on our beach, we will definitely take it on board to finish our project off. We definitely do turn down service at our resort, but there may have been a miscommunication on our part in regards to the "Do Not Disturb" signs, so we will for sure follow it up and make sure all our guests receive this service.

We thank you again for such a wonderful review, and wish you the best back home. Hope to welcome you again in the near future!

Warmest regards from all of us here,

Masha & Sebastian
Operations Managers
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Ko Samui, Thailand
1 review
Reviewed January 25, 2014 via mobile

Had a lovely, unfortunately short stay in Ayara! We stayed in a deluxe ocean view room, which was specious with a huge bathroom that had an amazing bath tub! The room had a nice big terrace with sun beds and a breathtaking view! the hotel is located on a hill that gives ocean views from all the hotel areas, starting with the reception, at breakfast all tables face the view as well. The infinity pool is the perfect place to soak the sun in from morning till late afternoon. This side of the island is where the sun sets and had an amazing view from our room.

We also had the pleasure to take a 3 hour treatment in the spa, they have a forest room which has windows all around looking straight out in to the jungle/forest. We took the wonder package and it was probably the best massage I have been to in Thailand! I also suggest to try the milk bath :)

I would like to thank all the staff for taking such good care of us! I also suggest to book directly, we got a great deal and a few discounts :).

Definitely coming back as soon (hopefully)!

Stayed January 2014, traveled with friends
Helpful?
Thank Zitacsurgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha S, Manager at Ayara Kamala Resort & Spa, responded to this review, February 5, 2014
Dear Zitacsurgo,

Greetings from Ayara Kamala Resort & Spa!

A big warm thank you from all of us here at Ayara! It is very rewarding to receive such a wonderful review of this nature.

Our staff in the Ratana Spa have expressed great appreciation for your compliments to them and their service. We are also pleased to know that you have enjoyed the views and especially the bathtubs in the room!

Hope all is well back in your respected environment and looking forward to welcoming you and your friend back here in the future.

Warmest regards,

Sebastian & Masha
Operations Managers
Ayara Kamala Resort & Spa
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Additional Information about Ayara Kamala Resort & Spa

Property: Ayara Kamala Resort & Spa
Address: 22 Moo 6, Layi-Nakalay Rd, Kamala, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Kamala
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Kamala
#2 Spa Hotel in Kamala
#8 Romantic Hotel in Kamala
#9 Family Hotel in Kamala
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ayara Kamala Resort & Spa 4*
Number of rooms: 42
Official Description (provided by the hotel):
Sleep, eat, indulge, explore and rejuvenate at our homely resort in our naturally private setting, along millionaire’s mile located south west of the treasured island of Phuket. Through using the traditional and authentic craftsmanship of Khun V, this wonderful promontory paradise has been converted into a magnificent hotel consisting of 42 rooms and villas sprawling the hillside down to the private rustic beach. His Swiss educated daughter, Masha, blends her Thai service foundations with some of the Swiss touches she picked up studying abroad to deliver a unique and harmonious style service culture. All the rooms and villas are designed with the concept of ‘Ayara’, corresponding with the nature of ‘elephants’ that are gentle and kind and of course, need their space to rest. They are decorated contemporarily and traditionally, from stylish black tiles to luxuriously marbled bathroom floors, to wooden and earthly tones. Our restaurant maintains quality local ingredients with delightful homemade recipes as well as including a few of the normal favorites from around Thailand and the rest of the world. We’ve got the gym, the spa and a private rustic beach, everything you need to feel comfortable. So, whether young and fresh or mature and experienced, Ayara Kamala provides you with our local founded atmosphere whilst our international touches amaze and surprise combining on a personal level a unique harmony, nowhere else found.Our noble ‘Kamalians’ strive to make sure you obtain that unique warmth in this promontory paradise. ... more   less 
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Also Known As:
Ayara Kamala Resort And Spa
Ayara Kamala Hotel Kamala
Ayara Kamala Resort & Spa Phuket

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